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Embassy Suites by Hilton Austin - Downtown/Town Lake

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#73 of 200 Hotels in Austin
Certificate of Excellence
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Embassy Suites by Hilton Austin - Downtown\/Town Lake
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974 Reviews from our TripAdvisor Community

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Showing 961: English reviews
Reviewed 2 days ago NEW

I liked the location of this hotel, the complimentary breakfast and the evening snacks. The room was clean, and the TVs were in working order, which doesn't always happen in hotels. Love that they have refigerators and microwaves in the rooms. The parking fee is outrageous. We didn't have a car for this stay, thank goodness. The bath items at...

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Helpful?
Thank 196janicem
Austin, Texas
Reviewed 3 days ago NEW

The first room I walked into still had someone staying in it! They gave me a key to someone's room! The hallways felt like old, worn, smoky hallways in a lower end hotel, and while the rooms were a little better, they weren't much better. When I got to the room I actually stayed in there were soggy towels in...

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Thank Serena B
Fort Lauderdale, Florida
Reviewed 3 days ago NEWvia mobile

We stayed for 4 nights with a group of friends celebrating my husbands 60th birthday. The staff was extremely accommodating and helpful. But the best thing about this hotel is its free shuttle and their shuttle drivers. They were all friendly and put up with a group being a little rowdy at times. I would recommend this hotel for anyone....

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Helpful?
Thank jencon2
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

Cincinnati, Ohio
Reviewed 4 days ago NEW

Enjoyed our visit to Austin, Embassy suites was a good location, not walking distance to bars and restaurants but close for easy drive. The room was updated nicely. The atrium a bit noisy in the living area but very quiet in bedroom.beautiful bathroom, could have used brighter light.

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Helpful?
Thank Carol P
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

Albuquerque, New Mexico
Reviewed 4 days ago NEW

We had several friends and family members stay here for weekend events. It was clean, easy to check in, and in a great location on South Congress on the bridge. Only a couple of "you could do better" comments: Never got our washcloths from housekeeping and snacks for happy hour could have been more filling.

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Thank Encajes
Austin, United States
Reviewed 5 days ago NEW

The BEST CHOICE for all the EXTRAS in Autsin! The complimentary afternoon Happy Hour and food, as well as the complimentary breakfast is AMAZING and the people that work with the guests - absolutely AMAZING! The rooms are sooooooooo comfy and I really enjoyed having access to transportation provided in a 3 mile-radius. The helpful managerial staff really helped us...

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Helpful?
Thank annecF3537SS
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

Kyle, Texas
Reviewed 6 days ago NEW

The room was nice, hotel beautiful and will always be willing to pay a little more for the convience of smoking in my room, since I am a smoker. Checkin was super easy and so was checkout. I didn't get to utilize any of the cool benefits because I was only there for the night- but it was a great...

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Helpful?
Thank MamaStephens
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

Dallas
Reviewed 6 days ago NEW

We had a Great time at this hotel, very friendly and helpful staff. Hot and made to order breakfast included in the price of the room. We had dinner at their restaurant and it was very good. Located in the heart of downtown Austin, Texas.

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Helpful?
Thank MamitaDallas
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

OKC
Reviewed 6 days ago NEW

Pros: Room layout; light-blocking drapes; plug-ins by bed; sink in living room with microwave & frig; great overhead lighting in LR & dressing area between closet & bathroom; large full length mirror; good shower head with instant hot water; plentiful counter space in LR, bathroom and bedroom; L-shaped sofa bed and ottoman are beautifully designed for looks & comfort; doors...

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Helpful?
Thank Okiereviewer
Belton, Texas
Reviewed 1 week ago NEW

One of my best times!!!! The only thing I would change is to include parking with your stay. Everything else was fabulous. Love the breakfast and the hotel staff made our stay very inviting!!! I would gladly stay again!!!

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Helpful?
Thank susier440
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Austin - Downtown/Town Lake

Address: 300 S Congress Ave, Austin, TX 78704-1221
Region: United States > Texas > Austin
Price Range: €157 - €347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin - Downtown/Town Lake 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Travelocity, Odigeo and Hotels.com so you can book your Embassy Suites by Hilton Austin - Downtown/Town Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown
Embassy Suites By Hilton Austin - Downtown/Town Lake Texas
Hotel Style:
#23 Romantic Hotel in Austin
#27 Family Hotel in Austin
#38 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and other travellers.
6 questions
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Tulsa, Oklahoma
Liberty Center, Ohio
over a year ago
Tyler, Texas

See all questions (6)

Questions? Get answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors help avoid any atrium noise.”
 of 5 bubbles 196janicem, 9 Dec 2016 | Read review
“We picked view of bridge”
 of 5 bubbles carolpS4877EQ, 7 Dec 2016 | Read review
“Upper floors may not have the noise from the bar in the central atrium.”
 of 5 bubbles Encajes, 7 Dec 2016 | Read review
“Indoor pool heated, parking behind hotel in structure”
 of 5 bubbles RawwDogg, 1 Dec 2016 | Read review
“Rooms on the north side have better views especially above the 4th floor.”
 of 5 bubbles 439kents, 4 Nov 2016 | Read review
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