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Doubletree by Hilton Hotel Austin

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#64 of 200 Hotels in Austin
GreenLeadersBronze level
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Doubletree by Hilton Hotel Austin
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1,133 Reviews from our TripAdvisor Community

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Showing 1,123: English reviews
San Antonio, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW

The staff at this location were friendly The hotel is kept very clean. Restaurant was clean and the wait staff were great. Feedback on the pancakes the cook/chef should come up with a better recipe. Pancakes were doughy and hard.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lisa V
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 days ago NEW via mobile

I've stayed here under two different business accounts as well as a few times on my own with my wife. We've stayed here at least once a year for the past four years, some years several times a year. Every year it seems to get just a little worse. There was a recent remodel in May of 2016 for the... More 

Helpful?
Thank TheRealJ0E
Riverton, United States
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW

I've stayed at this place quite a bit in the past and did again twice this month, but giving it a miss on my next trip next week. I was here in Feb and it was under construction which sucked. Came back the first week of Nov and while the rooms were finished and were a bit nicer, the pool/hot... More 

Helpful?
Thank Charles D
Management response:

Charles D., Thank you for taking the time to review your experiences regarding our property. I'm disappointed to learn how we have not met your expectations during the challenging renovation time, as well as afterwards. We greatly appreciate you and would love to see you back at our property the next time that you are in town. Please feel free... More 

Dallas, United States
1 review
Reviewed 1 week ago

we enjoyed our stay There are some problems with the Double Tree. The elevators seem old and in need of a re-vamp. The elevator in the garage is definitely in need of an update. The pool area is nice but getting old. They hotel should be ready for an update.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank stevelC2434MZ
Management response:

stevelC2434MZ, Thank you for taking the time to review your time at the Doubletree Austin! Thank you for your notes regarding our elevators, and the overall status of our hotel; I have passed your comments onto our engineering and executive teams. Thank you again and we hope to see you again soon! Mickey Farmer Guest Services Manager mickey.farmer@austindoubletreehotel.com More 

Austin, Texas
1 review
Reviewed 1 week ago

Was in town for an Event, the hotel has upgraded the lobby as well as the room since my last stay. Very modern, bed was very comfortable, walk out patio to the pool area. Front desk personnel and waitress at restaurant was very friendly and professional.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bennie G
Management response:

Ms. Goodman, Thank you so much for taking the time to review our property; it was a pleasure checking you in for the evening! I'm so glad that you had such a wonderful experience; I'll be sharing your comments with the Front Desk and restaurant staff. I hope to see you again soon! All the best, Mickey Farmer Guest Services... More 

Richardson, Texas
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

Checking in for a show across the highway, mainly booked due to location to that event and it was a short walk over bridge. Very friendly staff at check in, helpful with restaurant recommendations and directions. I had changed my plans on who I brought with me so I needed two beds (very comfy mattresses and UGH down pillows) and... More 

Helpful?
Thank meredithm272
Management response:

Greetings meredithm272, Thank you for taking the time to share your experience regarding our property. I'm so pleased to see that you had such a positive experience with us! From our staff, to our linens and pillows (I agree with your comment regarding our down pillows.) Once more, thank you for sharing your experience and we hope to see you... More 

Brownwood, United States
1 review
Reviewed 1 week ago

Great experience and everybody is so friendly. I like that the staff and everyone made sure that everything was perfect. And those cookies are so tasty. I recommend this to anyone. Be sure to great your Hilton Honor Card.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank E2398NJlauriec
Management response:

Dear E2398NJlauriec, Thank you for taking the time to share your comments regarding our staff (and cookies!) I agree that we have a wonderful staff here at the Doubletree Austin and I'll be sharing your compliments with them. Thank you again and we hope to see you again soon! All the best, Mickey Farmer Guest Services Manager mickey.farmer@austindoubletreehotel.com More 

Sarasota, Florida
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 weeks ago

I've stayed here a few times now but started staying in another location for a while. Tried it again since I knew they'd undergone a renovation. Word of caution, not all floors have been renovated. First stay a couple of weeks ago I was on the 5th floor which hadn't been renovated. Being Diamond with Hilton I'm used to the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dnrmil
Sacramento, CA
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

I stayed at the Doubletree by Hilton at 6505 N Interstate 35 for three nights for a conference that I was attending. The hotel itself was decent. Room was comfortable. Double bed room had a flat screen tv and a combo tub and shower. The room was clean and housekeeping quickly brought up towels and made up the room when... More 

Helpful?
Thank Jon P
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Austin, responded to this review

Dear Jon P Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us... More 

Dallas, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I planned an event at the hotel and was taken care of from the booking process, to a smooth arrival, to the final bill. I enjoyed working with such a professional staff and being catered to without question. I cannot wait to return!

Helpful?
Thank Stefie972

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Region: United States > Texas > Austin
Price Range: €109 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Doubletree By Hilton Hotel Austin Texas
Hotel Style:
#19 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Austin staff and other travellers.
5 questions
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San Jose, California
1 month ago
10 months ago
Moody, Texas
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“exec rooms are nice a spacious.”
 of 5 bubbles charlesd503, 29 Nov 2016 | Read review
“Floor 3 or 4 for HHonors; 6 is top of building”
 of 5 bubbles davidhO9904JZ, 16 Nov 2016 | Read review
“Courtyard pool view!!”
 of 5 bubbles 619edwinr, 1 Nov 2016 | Read review
“get a room that opens on the courtyard”
 of 5 bubbles chet_Maryland, 25 Oct 2016 | Read review
“There is nothing to "view" from the front of the hotel and it's only a center courtyard on the interior.”
  • Odd paint brush stroke at the top of the wall.
  • Looking out at the pool
  • There is a shared balcony for all guest.I'ts also a good way to lock yourself out of the room. :
 of 5 bubbles robj371, 25 Oct 2016 | Read review
5 of 5
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