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Hotel Indigo Austin Downtown - University

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Traveller (53)
Room & Suite (41)
Pool & Beach (7)
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Overview
  • Excellent28%
  • Very good33%
  • Average27%
  • Poor3%
  • Terrible9%
Travellers talk about
“live music”(10 reviews)
“large bath”(2 reviews)
“music venue”(2 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Indigo Austin Downtown - University
Special Offer: Book Direct and Save
Hotel deals
Offers from Hotel Indigo Austin Downtown - University
Special Offer: Book Direct and Save
Hotel deals
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Reviews (117)
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11
Show reviews that mention
All reviewslive musiclarge bathmusic venuehomeless populationred riverthe holiday inn expresshotel is modernwalk in showerentertainment districtaustin downtownpool deckroom was spaciousstate capitolbooked this hotelwithin walking distancevalet staffsixth street
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1 - 5 of 112 reviews
Reviewed 3 weeks ago via mobile

I enjoyed my stay at the hotel Indigo in Austin. The room was spacious and clean. The bathroom was large and bright as well. The location is in good walking distance to 6th street and the nightlife but you will notice there are a lot...More

Thank Amariew12
Response from Alexandra C, Manager at Hotel Indigo Austin Downtown - UniversityResponded 3 weeks ago

Dear Amariew12, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kindest Regards,...More

Hotel's Favourite
Reviewed 18 December 2017

We stayed three nights at the Hotel Indigo while visiting family in Austin. The staff was genuine, accommodating and helpful throughout our stay. Truly a welcoming environment. The hotel is modern and very clean - throughout the property. Rooms are large, comfortable and well maintained....More

2  Thank Mark F
Response from Alexandra C, Manager at Hotel Indigo Austin Downtown - UniversityResponded 19 December 2017

Hello Mark F, Thank you for the great review! I am thrilled that William and John were able to make your stay a great one and create a lasting impression! We all work very hard to make sure our guests leave our hotel already planning...More

Reviewed 3 weeks ago

I was "upgraded" a room right on the main street so the music reverberated thru the walls and airconditioning ducts from live band at Stubbs across the street. The walls are so thin, and the doors to allow joining with the next room are so...More

Thank TravelinNan2018
Response from Alexandra C, Manager at Hotel Indigo Austin Downtown - UniversityResponded 3 weeks ago

Hello TravelinNan2018, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions and service affairs. Rest assured...More

Reviewed 3 weeks ago via mobile

This place makes a great first impression. The bar in the lobby is beautiful. Perhaps I should have had a drink and I wouldn’t have noticed the rest. First, let’s talk about that wonky elevator. It requires a room card to operate but no one...More

Thank Jane R
Response from Alexandra C, Manager at Hotel Indigo Austin Downtown - UniversityResponded 3 weeks ago

Hello Janereuter, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I...More

Reviewed 4 weeks ago

The lady that works the front desk at night was fantastic! Sabrina, helped my son (4yrs.) and our dog find us. He left out of the room he was in with his older siblings, calling himself trying to find us. Went into the elevator and...More

Thank taylorfamilyamanda
Response from Alexandra C, Manager at Hotel Indigo Austin Downtown - UniversityResponded 4 weeks ago

Hello taylorfamilyamanda, Thank you for taking the time to write about Sabrina’s efforts. I am thrilled that Sabrina was able to make a lasting impression with you and your family. We have a wonderful staff who make sure that everyone who comes through our doors...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$148 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$148 - US$333 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (53)
Room & Suite (41)
Pool & Beach (7)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
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Lauren L
27 April 2017|
AnswerShow all 6 answers
Response from Gwynne Kay D | Reviewed this property |
I think my room only had one king sized bed. I suppose if you had a room with two full sized beds and one person didn't mind sleeping in a chair, you could accommodate five people.
0
Votes
KarenKayS
6 September 2016|
AnswerShow all 5 answers
Response from TommyMcgill | Reviewed this property |
There's plenty of cabs at airport. Take you directly to hotel.
1
Vote
Room Tips
"Just don't go there. If you must, avoid main street rooms."
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"Ask for a room opposite the concert venue"
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"I doubt theres a bad room in the place as two sides of the hotel front the main streets and overlook Cheer Up..."
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"A pool view room means you can see the pool below along with a view of the city."
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