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Residence Inn Austin Downtown/Convention Center

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#41 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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Residence Inn Austin Downtown\/Convention Center
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411 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Reviewed 2 January 2015 via mobile

I usually stay at only Hilton brand hotels, but in Austin they are older & expensive. Anyways this hotel has a perfect location and the staff is very helpful. Free Breakfast at Champions, pretty decent. Stay here!

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Helpful?
Thank Dave V
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Dave V, Thank you for staying with the Residence Inn by Marriott and for leaving us a great review! Our team works very hard to deliver amazing service to every guest who walks through our doors and I am so glad you were able to experience that in the hotel as well as in Champions. All the best, Andrew Scarlett...

Katy, Texas
Reviewed 1 January 2015

This hotel has it all. The location in great. You can walk to restaurants and bars in the area. The staff is welcoming. The room is beautifully maintained and super comfortable. The complimentary breakfast is one of the best I have ever had at a hotel.

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Helpful?
Thank Karon K
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Karon K, I appreciate the great review you gave us! My team and I take great pride in delivering an outstanding product with exceptional service to all of our guests. I am so glad that our culture came through during your recent stay with us in the hotel as well as our restaurant! Please come back and see us again...

Cambridge, MA
Reviewed 31 December 2014

We had liked the Residence Inn in Tempe, AZ, so we decided to try this one with our family. We wanted to be able to cook just a bit, walk easily to lots of different attractions, and of course spend time at the Drafthouse Cinema Ritz location, a destination that warrants its own review. We expected comfort and cleanliness, but...

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Helpful?
Thank betsythedevine
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

betsythedevine, Thank you so much for the review and for the recognition of Jill and John! They are both incredible associates of the hotel! I am glad you were able to enjoy our location and the amenities we have to offer including the complimentary breakfast at Champions! I hope we have the opportunity to serve you again in the near...

Virginia
Reviewed 27 December 2014

This hotel was great. Right in the center of downtown, two blocks from dirty sixth. Anything that wasn't walking distance you could rent a bike and check out. Service here was exceptional. The two young servers at the reception (I think they were interns) remembered my table AND choice of alcohol. Everything I requested I received within a timely manner,...

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Helpful?
Thank NatoPotato
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

NatoPotato, Thank you for recognizing our interns and Ashlee! They are all amazing associates who are dedicated to making sure all of our guests have an excellent experience. I am so glad that our culture came through during your recent stay with us! I hope we have a chance to see you again when the weather warms up! All the...

San Antonio, Texas
Reviewed 23 December 2014

I had to come into Austin for a meeting and my husband tagged along. This hotel was decently priced in a downtown location, just a few blocks from my meeting location. The room was clean and the staff was helpful and accommodating, obviously accustomed to a busy turnover. Walking distance to Town Lake, shopping, excellent restaurants. At checkout, the computers...

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Helpful?
1Thank Cheryl D
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Cheryl D, Thank you so much for the great review. I am so glad you had an opportunity to take advantage of our convenient location to all the attractions around downtown! We are within walking distance of just about everything you might want to see. We are looking forward to seeing you again soon! All the best, Andrew Scarlett Director...

San Diego, California
Reviewed 6 December 2014

Great location!! Love this hotel. Newly renovated room made my stay even more enjoyable. Residence inn have revamped and have come a long way. I am a marriott member I have seen good bad and worse. This one is good. I recommend a stay here. I plan to visit again.

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Helpful?
1Thank 619miamiluv662
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

619miamiluv662, I'm so glad you were able to join us from San Diego. We really appreciate your Marriott loyalty. We are newly remodled and have all the bells and whistles you look for in a Residence Inn. I hope you are able to join us again soon! All the best, Andrew Scarlett Director of Operations

Fort Worth, Texas
Reviewed 2 December 2014

Have nothing but positive things to stay about our recent stay in Austin. Upon check in, the lady at the front desk was super helpful and let us know about all the amenities that the hotel offered. This included the free "social hour" and free breakfast. The room was spacious but the bed seemed small for a Queen. Other then...

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Helpful?
Thank MathiasTheTraveler
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Matt S, Thank you so much for the great comments about the hotel. We are located right in the heart of Austin, only a mile away from the UT Campus and 2 blocks from 6th street. You are within walking distance of almost anything you want to do you in Austin! Looking forward to you coming back and visiting us!...

Texas
Reviewed 30 November 2014

This hotel has the friendliest and most helpful employees I've ever seen. The service is superb in every way. I stayed for 5 nights. The location is convenient and within walking distance to numerous restaurants. It was a reasonable price for a downtown hotel. The parking was high, but it is high (and scarce) everywhere downtown. My room was very...

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Helpful?
Thank jjTexas
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

jjTexas, Thank you so much for the awesome comments about the hotel and particularly about the team! My team takes great pride in delivering amazing service for every guest who walks through our doors. Looking forward to seeing you next time you are in ATX! All the best, Andrew Scarlett Director of Operations

Las Vegas, Nevada
Reviewed 19 November 2014

It is located close to everything, especially 6th street. The staff is amazing and is extremely eager to help you every chance they get. The breakfast buffet is nice and included breakfast tacos. Awesome.

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Helpful?
Thank Tipemiftheyearnit
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Tipemiftheyearnit, Thank you so much for the review on the Residence Inn! I have to agree with you, our breakfast tacos are amazing! We serve a great breakfast buffet and a la carte items seven days a week! Looking forward to seeing you again soon! All the best, Andrew Scarlett Director of Operations

Reviewed 13 November 2014

I stay here for our annual conference every year. Not only is it right next door to the Austin Convention Center, but there are many excellent restaurants nearby. The hotel staff is very professional and accommodating. The rooms are always clean and the beds are very comfortable. I also like the sitting area in the lobby downstairs. It's a great...

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Helpful?
1Thank John A
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

John A. I'm so glad you enjoyed your experience with the hotel. Our amazing guest services associates work hard each day and strive to show our guests with genuine care. We have some fantastic spaces on both sides of the hotel for quick meetings or just a place to hang out. I hope you are able to join us again...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-remodeled Residence Inn Austin Downtown/Convention center is in the heart of downtown adjacent to the Convention center and within walking distance of the famed 6th Street and Warehouse Entertainment District. Guests love this ideal location with easy access to all of Austin’s favorite destinations including the State Capitol and the University of Texas. The remodeled lobby features trendy designs and comfortable seating areas in the Gatehouse that are perfect to catch up with family and friends. Guests also love the onsite dining options including Champions Sports Bar & Restaurants serving over 25 draft beers as you watch the big game on their 24 HD TVs, and also the Starbucks Café which offers delicious sandwiches, pastries, and their signature coffee. The renovated, apartment-stryle Guest rooms are 50% larger than a standard hotel guest room and offer luxury Queen beds, flat-screen TVs, separate living and dining areas, and full kitchens with refrigerators, stovetops, and microwaves. Guests enjoy free WiFi, an indoor pool, and rooftop terrace offering stunning downtown Austin views. ... more   less 

Additional Information about Residence Inn Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Region: United States > Texas > Austin
Price Range: €198 - €455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Residence Inn Austin Downtown / Hotel Austin
Austin Residence Inn
Residence Inn Austin Downtown/Convention Center Texas
Hotel Style:
#8 Green Hotel in Austin
#23 Business Hotel in Austin
#24 Romantic Hotel in Austin
#33 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Austin Downtown/Convention Center staff and other travellers.
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Questions? Get answers from Residence Inn Austin Downtown/Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites were great”
 of 5 bubbles caseymorgan, 15 Nov 2016 | Read review
“Ask for a room not close to the street if you want a quiet spot.”
 of 5 bubbles Lafayette1, 26 Sep 2016 | Read review
“High floor away from the elevators”
 of 5 bubbles RobertSummers, 27 Aug 2016 | Read review
“Go for a higher floor. No really good views of anything but the city.”
 of 5 bubbles davidtK4291RC, 14 Aug 2016 | Read review
“Ask for corner room”
 of 5 bubbles BalletMamaSeattle, 9 Aug 2016 | Read review
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