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Courtyard by Marriott Austin Downtown/Convention Center

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#63 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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Courtyard by Marriott Austin Downtown\/Convention Center
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409 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Start your review of Courtyard by Marriott Austin Downtown/Convention Center
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Reviewed 4 days ago NEWvia mobile

My wife and I spent three nights at the Courtyard Marriott downtown Austin at the end of April in 2017. It's conveniently located and there is a lot to do in the surrounding area. The room itself is basic and did the job for the three nights needed. If you're looking for extras they're not here but you'll get a...

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Helpful?
Thank pinter2329
Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

Thank you for your review. It is great to read that our location made it easy and convenient to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. It sounds like you stayed with us when the the city was quite full, but we do offer rates every...

Reston, Virginia
Reviewed 1 week ago via mobile

Wow! I can't say enough good things about the staff here. They are very friendly and helpful --from valets, to front desk, housekeeping, and engineer. Small problem with outlets and front desk and engineer had everything working quickly. Only issue with room--spotty WiFi. Thanks Marriott staff for understanding 5-star customer service!

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Helpful?
Thank Vateresa16
Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

Dear Vateresa16, Thank you for your review. My team truly cares about helping create a memorable time here in Austin. This staff makes our hotel. They make all the difference in your stay. Friendly, helpful, and eager to please. I am proud to have such a great team. I am delighted to hear of your great stay. We look forward...

USA
Reviewed 1 week ago via mobile

Stayed here last week on business. Location is good for those conducting business in downtown Austin. Expected that the hotel would be more updated. Rooms and public places somewhat tired and a tad rundown.

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Helpful?
Thank pasadena4
Hank R, Assistant General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

pasadena4 - Thank you for your review. We know that you have many lodging options and we are thrilled you chose us. We greatly appreciate that you took the time to share your feedback....we expect a rooms renovation late next year. We look forward to seeing you again on your next visit.

Reviewed 2 weeks ago via mobile

The location of this hotel is great and everyone is super helpful. The hotel is nice too, just could use a little upgrading but for the price, I would definitely recommend. There is a Starbucks in the lobby too, which is very convenient and only a 5-10 minute walk to Sixth Street.

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Helpful?
Thank Shawn D
Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

Dear Shawn D, Thank you for your review. It is great to read that our location made it easy and convenient to the numerous attractions in Austin. We’re thankful that you shared your appreciation for the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again on your...

Canton of Fribourg, Switzerland
Reviewed 2 weeks ago via mobile

I spent one night because my flight was change and the airline gave me the accommodation, it was very pleasant, clean , good service, nice staff and very helpful . I really recommended this place. I will come back!!

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Helpful?
Thank pattydiaz1
Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

Dear Pattydiaz1, Thank you for your review. We appreciate all the wonderful comments about our team and your accommodations. We are happy we made your unexpected stay over so comfortable. It is good to know that based upon this experience you would stay with us again.

Reviewed 3 weeks ago

I usually like Courtyard Marriotts but this one falls short. Our room was a nice size with an adequate bathroom (nothing fancy for sure). The carpet was worn as well as the couch (that was also dirty). The A/C system in the room made very loud noises all night long. When we complained the next day we were told it...

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Helpful?
Thank Yahtzee66
Hank R, Assistant General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

Yahtzee66 - We take the comfort of our guests very seriously and it troubles me that we fell short of your expectations during your visit. Thank you for making us aware of the issues you dealt with in your room. Please know that I would like to alert the appropriate departments to ensure this was a one time occurrence with...

Howell, Nj
Reviewed 3 weeks ago

The staff at this hotel is SO GREAT! Everyone was really friendly and welcoming, remembered me, and always had something nice to say. The room was spacious and clean, the beds were very comfortable, and the bathroom was a good size. Would 100% stay here again.

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Helpful?
1Thank sun_sand_saltwater
Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

Dear sun_sand_saltwater, Thank you for your review. We appreciate all the wonderful comments about our team and your accommodations. It is good to know that based upon this experience you would stay with us again. See you soon!

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

Stayed here for a conference, the overall experience is good. Room is big, things look clean. There's a Starbucks right in the lobby. This is a full on Starbucks, so it's super convenient. The front desk phillipino girl is super nice! I was looking for a mini fridge in my room, couldn't find it. So I went downstairs and asked...

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Helpful?
Thank joycewho
Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

Dear Joycewho, Thank you for your review. We appreciate the kind words about the staff at the front desk. My team truly cares about helping create a memorable time here in Austin. The team we have at this hotel is what makes it such a special place. I am proud to have such a great team. I am delighted to...

Reviewed 4 weeks ago via mobile

Great stay here and nice room. Highly recommend due to convenience to downtown, good room quality, and access to Champions Sports Bar and Starbucks in lobby. Well kept lobby and secured hotel premises at night during SXSW

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Helpful?
Thank Thomas S
Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

Dear Thomas S., Thank you for your review. It is great to read that our location made it convenient to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and Food and beverage offerings. We hope to have a future opportunity to welcome you back again, maybe for one of our ACL music festivals!

Ellettsville, Indiana
Reviewed 4 weeks ago

I stayed for 3 nights while attending a conference at the nearby Hilton. Everything is within walking distance. You really won't want for great food or entertainment! The hotel itself was what you'd expect from a Courtyard. Nothing too fancy, but exactly what you need. I was on the 7th floor and never had any issues with hotel noise. I...

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Helpful?
Thank Jaypbee91
Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention Center, responded to this review

Dear Jaypbee91, Thank you for your review. We know that you have many lodging options and we are thrilled you chose us. We greatly appreciate that you took the time to share your feedback. We look forward to seeing you again on your next visit.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The newly-renovated Courtyard Austin Downtown/Convention center is conveniently located in the heart of downtown, adjacent to the Austin Convention Center. Guests will love this ideal location within walking distance of many of Austin’s favorites, such as the 6th St. music scene, the State Capitol, the University of Texas, The Austin Interactive and Music Festivals, and the trendy Warehouse District. The brand new lobby is highlighted by free WiFi, private media pod work stations, and the touch-screen GoBoard that highlights all the local events, weather, and traffic conditions. The renovated Guest Rooms offer the perfect balance of productivity with large work station with ergonomic chairs and relaxation with luxury bedding and flat-screen TVs with premium cable and free HBO. Try out our indoor pool and 24-hr fitness center to get your workout on the road. Onsite dining options include Champions Sports Bar featuring 24 HD TVs and 25 Draft Beers, and also the Starbucks Coffee Shop offering delicious pastries and their signature coffees. ... more   less 

Additional Information about Courtyard by Marriott Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Region: United States > Texas > Austin
Price Range: €202 - €456 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Austin Downtown/Convention Center 3*
Number of rooms: 270
Reservation Options:
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Also Known As:
Courtyard Austin Downtown/ Hotel Austin
Austin Courtyard
Austin Marriott
Courtyard By Marriott Austin Downtown/Convention Center Texas
Hotel Style:
#10 Green Hotel in Austin
#39 Romantic Hotel in Austin
#49 Business Hotel in Austin
#58 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Austin Downtown/Convention Center staff and other travellers.
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Questions? Get answers from Courtyard by Marriott Austin Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street noise is loud, try to choose a room that does not face 6th St.”
971kellyj, 14 Mar 2017 | Read review
“Not sure if all the layouts are the same”
L2778JOjohnl, 26 Jan 2017 | Read review
“9th floor is quiet enough”
K8310YXsallyb, 13 Jan 2017 | Read review
“Use RideAustin/Fare/Fasten for traveling”
875bryany, 19 Dec 2016 | Read review
“Ask for a room not facing the alley”
EasyBurner, 15 Dec 2016 | Read review
5 of 5