We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I booked this hotel at Columbus day long weekend to visit Austin with my family and I loved this place. I had a very good experience wth hotel lobby, room, breakfast, and facilities. It is conveniently located at the center of the city.
Management response:Responded 18 October 2016
We are so thrilled that your experience was a success! Here at the Holiday Inn Express NW Austin we strive to keep our Guests at the Heart of What We Do. Thank you for sharing your experience with the world! We look forward to seeing...More
The room was not maintained, flickering light bulbs, cracked tiles in bath, leaky toilet, cracked finish on tub....it goes on......I thought the chain had standards they upheld at each location,.....
The lobby and common areas were good, breakfast was good, but the room was enough...More
Management response:Responded 5 October 2016
We apologize that your stay was not up to standard. We definitely always strive to exceed your expectations. I have shared your comments with the rest of the team and we will work together to find a solution to the issues you mentioned. I am...More
This hotel is in a great location and the price for a room is very reasonable. I traveled here to visit family and the hotel was clean and neat. The AC in the room was ice cold and that helps after being in the Texas...More
Management response:Responded 20 September 2016
Thank you so much for taking the time to give us a positive review. We are glad that you enjoyed your stay and hope that you will choose to stay with us the next time that you come to visit family.
I went in and there was nobody at the desk, so I waited...walked around and looked....heard a blaring tv (arrived after 10pm)....and still nobody came around. I waited for at least 15 minutes. Then my husband went in and did the same, and then used...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Austin NWResponded 16 August 2016
Thank you so much for taking the time to leave us your feedback. Please do accept our apologies regarding the hotel front desk staff for not being able to deliver an exemplary service at check in. I assure you that this is not...More
Nice hotel and clean. Breakfast was very good too, it was hor and fresh. I recommend the Biscuits and gravy. The staff was very helpful and friendly. The pool was nice and clean. I recommend this place to stay.
US$109 - US$163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#73 Business Hotel in Austin
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, IHG, Hotels.com, Priceline, Travelocity, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Express & Suites Austin NW reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.