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Holiday Inn Austin-Town Lake

819 reviews
#108 of 205 Hotels in Austin
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Traveller (169)
Room & Suite (126)
Pool & Beach (36)
Overview
  • Excellent24%
  • Very good33%
  • Average24%
  • Poor12%
  • Terrible7%
Travellers talk about
“rainey street”(72 reviews)
“lady bird lake”(47 reviews)
“view of the lake”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Austin-Town Lake
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (819)Write a Review
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Show reviews that mention
All reviewsrainey streetlady bird lakeview of the lakefree shuttleshuttle driverfood trucksclose to downtownbars and restaurantsrooftop poolthe room was niceconvention centerladybirdcheckinbatsbridge
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11 - 15 of 798 reviews
Reviewed 21 November 2017

The hotel is clean and the staff are friendly. you get free parking and if you are on the right side of the hotel get a river view. The hotel was well prices for being a short walk to downtown and a 5 minute walk...More

Thank MVM101
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 22 November 2017

Thanks for the comments and constructive criticism. We recently completed a major renovation to our guestrooms and public spaces. Also, we recently installed new cabs and panels in all but one of our elevators and are now waiting on the front cladding. Yes, the current...More

Reviewed 19 November 2017 via mobile

I stay one night on a Saturday. Very friendly staff and check in was fast and efficient. My room was on the third floor. It was very clean and spacious with two double beds. Hair dryer was provided as well as shampoo, conditioner and lotion....More

Thank maritza_marchetti
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 20 November 2017

Thanks for the great review. We appreciate your compliments and are elated that you enjoyed your stay. We hope you get the chance to come back and stay with us again soon.

Reviewed 18 November 2017

Everyone we encountered at this hotel were very nice. However, this only goes so far when certain amenities we expected to work didn't, and for the 3 calls I made ahead of our trip, only one of the three requests I had asked was able...More

Thank MNTravlrs
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 20 November 2017

Thanks for the detailed review. We appreciate the input and will review your comments with management and staff. Please come back and visit us again soon.

Reviewed 17 November 2017

Had a very comfortable stay here: all of the the staff were very friendly and helpful, and the room comfortable with a great view over the lake. Sadly we only had a very brief overnight stay so we didn't get the chance to walk or...More

Thank PigeonBlue
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 20 November 2017

Thank you for the five star review. We appreciate you kind words about our property and staff and hope you get a chance to stay a little longer next time.

Reviewed 11 November 2017

I-35 may cause some noise depending on room location. There are nice areas to go walking or running around Lady Bird lake. The breakfast and the room seemed to be quite average. The Rainey Street bars and restaurants are within walking distance which was nice.

Thank Traveling_home_chef
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 13 November 2017

Thanks for taking the time to relay your experience at our property. We're glad you enjoyed your stay and had the opportunity to experience the benefits of our location. We hope you get the chance to come back and visit us again soon.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$149 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$149 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (169)
Room & Suite (126)
Pool & Beach (36)
Dining (18)
Amenities (18)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
TheKirkyLife
25 March 2017|
AnswerShow all 6 answers
Response from CPhillipson | Reviewed this property |
The previous respondent's answer is spot on. I do think it is important to phone the hotel upon arrival. I did this and they turned the minibus around to collect us.
1
Vote
Ash F
25 February 2017|
AnswerShow all 6 answers
Response from todped | Property representative |
Contact the front desk when you arrive or as soon as you can to schedule a run down to 6th street. Keep in mind that the shuttles are use for other guests and the scheduled airport runs.
0
Votes
Kirkleyak
2 January 2017|
AnswerShow all 9 answers
Response from CPhillipson | Reviewed this property |
WiFi worked well in the room. I didn't pay any charge to use it.
1
Vote
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123456
Room Tips
"stay in the new building and try to get a room facing the water."
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"Worth the extra charge for lakeside view room!"
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"Ask for a room looking onto the river."
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"Ask for a lake view"
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