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Staff, location, view, & room were phenomenal. The gym was nice; I loved running along the lake with perfect weather starting at 6am. Plenty of eateries close by so you will be able to pick and choose.
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded yesterday
Thank you for the kind words and for choosing us for your birthday visit to Austin.
We're glad you enjoyed your stay and the amenities in and around the hotel. Please come back and visit us again soon.
I am only allowed to expense $199 a night in Austin. Normally I stay at the Hilton but all those hotels were way over $200. I figured i would give this hotel a chance. I got a rate of $160 including breakfast. First thing I...More
Thank DARREN B
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 4 April 2018
Thank you so much for the five star review.
Complimentary parking always makes us one of the best values in the downtown area and our proximity to the lake and Rainey Street make our location one of the best around.
We're glad you enjoyed your...More
I recently stayed for one week in this hotel. Many negative issues. We were reduced to one elevator for 80% of our time there. For 1-2 days BOTH elevators were out leaving us with a very dirty service elevator (disgusting). You would think they would...More
1 Thank kriskossmann
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 1 week ago
Thank you for relaying your experiences during your stay.
We have addressed our elevator issues and regret the inconvenience. I've also shared this with the rest of our team as well.
We do also appreciate the compliments to our staff and hope you will give...More
Rachel at the front desk rocks. She gave us great recommendations for places to eat and see. Very friendly staff. We had a beautiful view of the water. Fun to watch the paddle boarders and kayakers. I recommend this hotel!More
1 Thank jaspernelson
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 3 weeks ago
Thank you for the five star review.
Rachael provides the kind of warm hospitality that we strive to offer all of out guests. We're glad you enjoyed your stay and hope you get the chance to visit us again the next time a birthday rolls...More
This is a typical Holiday Inn as far as comfort and cleanliness. However the building is one of those old and ugly round buildings from the 60's or 70's given you oddly shaped rooms and cramped bathrooms. The biggest issue, and I've been forced to...More
Thank George W
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 4 weeks ago
Thanks for taking the time to relay your comments.
Since noise is a concern, it's best to request a room away from any noise that might disturb sleep as soon as you determine the dates of your next visit. Call the hotel directly, we honor...More