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All reviewsfront deskbreakfast buffetwould stay here againcomfortable bedthe rooms were nicegreat stayclean hotelhotel is greatcorner roombusiness tripdowntown areaconvenient locationeasy accessjoshuaorybeatrizconference
Hotel was comfortable and quiet. Staff were nice and friendly and the breakfast was pretty good. All in all a good stay at the hotel. was only a stop over for one night and so was just what I needed. Close to the 290 entrance...More
Jonathon greeted me as if we had been friends for years!
I travel a great deal for work and often enough the desk staff are not very receptive, of course Jonathon does not fit that model. That goes to the rest of the hotel. The...More
Response from JonathanFOM, Manager at Holiday Inn Austin MidtownResponded 18 October 2017
I want to thank you for staying with us and for leaving awesome feedback about your stay at our hotel. We look forward to having you back again soon!
Front Office Manager
I have stayed here many times before and have been treated like a Spire Elite member every time until yesterday. Yesterday at arrival I was given my keys and sent on my way when I arrived at my room I noticed that I was given...More
stayed here 1 night and it was great I believe they have renovated or the Holiday inns are look like this because it was quite modern to be honest.
Bar on the bottom floor was nice too. Plenty of parking and you have a small...More
Horrible customer service from front desk. Then when I asked. For a manager it was the lady on other side and she heard everything Barbara said and was doing and she failed to address the issue. I’ll never go backMore
Thank Joey A B
Response from IHGService, Guest Relations Manager at Holiday Inn Austin MidtownResponded 3 weeks ago
Hi Joey A B,
Thank you for your stay and for taking the time to write a review of our hotel. I am sorry to read that the service level of our staff did not live up to your expectations. Please allow me to follow...More