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Hampton Inn & Suites Austin at The University/Capitol

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#6 of 197 Hotels in Austin
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Hampton Inn & Suites Austin at The University\/Capitol
Hampton Inn & Suites Austin at The University/Capitol
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1,202 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Austin at The University/Capitol
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Showing 1,184: English reviews
seattle, United States
Reviewed 15 November 2016

I booked a room over the phone. I asked for early check in because I was landing from Seattle at 5am. Sunday. i was told i need to book the night before( saturday). so i did. when i arrived at the hotel at 5:30am i was told because i hadn't checked in by 2am my room was giving away. I...

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Helpful?
Thank 112rebekahp
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Dear 112rebekahp, Thank you for your tripadvisor comments. I am disappointed that we dropped the ball more than once during your stay. I am sorry that we had to relocate you and embarrassed that we did not reach out to you to apologize or help with the situation. I'm sorry and we will correct how we handle relocations. I have...

Austin, United States
Reviewed 15 November 2016

The staff was very accommodating in making sure everything was taken care of for us. We arrived early on a University of Texas game day and there was, of course, no parking. The manager escorted us to the overflow parking and personally moved the cones for us to park.

Review collected in partnership with Hampton
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Helpful?
Thank 766lawrenceh
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Dear 766lawrenceh, Thank you for the kind words on Tripadvisor. I was pleased to read that we took good care of you and exceeded your expectations. We loved having you stay with us and look forward to your next visit to Austin! Sincerely, Sean Fitzgerald GM

Tampa, FL
Reviewed 12 November 2016

I stay in Hampton Inns frequently and they are good hotels. I don't review them often. But in this case, the staff went above and beyond. My wife and I checked in on a Wednesday evening for three nights. Though I had requested a king room, there were none available. But the staff promised that they could make a king...

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Helpful?
Thank wbru83
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Dear wbru83, Thank you for the comments on Tripadvisor. It gives me great pleasure to see that our staff gave "Great Service, above and beyond"! I am happy that we were able to get you into the room you requested. We loved having you here and look forward to your next visit to Austin! Sincerely, Sean Fitzgerald GM

Arlington, Texas
Reviewed 12 November 2016

This hotel is fantastic. I've stayed here several times and will continue to do so. The manager is wonderful. Sean and William helped me find a room at a reasonable rate when almost the whole hotel was sold out. Then. the manager brought me a wine opener to my room when I asked if I could borrow one. Everything about...

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Helpful?
Thank Lisa O
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Dear Lisa O, Thank you for the comments on TripAdvisor. I was happy to see our managers step up and help you with accommodations. William does a great job for us and I was happy to see we exceeded your expectations. We loved having you stay with us! Sincerely, Sean Fitzgerald GM

Manchester, United Kingdom
Reviewed 10 November 2016

Spent an extended weekend in the Hampton Inn conveniently on a Longhorns weekend. What a great experience! Easy walk down to 6th Street and State Capitol. Fantastic complementary breakfast was a good start to the day.

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Helpful?
Thank AndyF39
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Dear AndyF39, Thank you for your review on TripAdivsor! I was pleased to see that you felt we have a "Great Hotel, Great Location". I appreciate the kind words about our breakfast and location. I was disappointed that we didn't earn a five circle score, but we will work harder. We loved having you stay with us and look forward...

Dallas, Texas
Reviewed 9 November 2016

Our group comes to Austin every year for the Texas Book Festival and we always stay at the Hampton Inn and Suites University Capital. The staff is fabulous, especially Win Durham who greeted us and helped with everything needed. The rooms are beautiful and the breakfast is delicious. We would never stay any place else.

Review collected in partnership with Hampton
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Helpful?
Thank 775gailk
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Dear 775gailk, Thank you for the kind words about our Austin hotel. I appreciate you taking the time to celebrate our staff and hotel. We have great people who love taking care of our guests. I agree, Win is fantastic! We look forward to your return visit to Austin! Sincerely, Sean Fitzgerald GM

Austin, United States
Reviewed 9 November 2016

This hotel is very clean and up-to-date, don't let the outside fool you. The staff are exceptional and went above and beyond. Would highly recommend this hotel. The parking is a little tight but easily accessible.

Review collected in partnership with Hampton
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Helpful?
Thank Tracey B
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Dear Tracey B, Thank you for the kind score on Tripadvisor! I was pleased to see that you enjoyed our hotel and "Amazing Staff". I appreciate that you would "Highly" recommend this hotel. We loved having you stay with us and look forward to your next visit to Austin! Sincerely, Sean Fitzgerald GM

Reviewed 8 November 2016

The location was close to campus and downtown, and parking was easy in the garage. Had internet issues, but who doesn't at a hotel anymore? Walkable to food and entertainment but also easy to get in and out of if you have a car. The gym was nice and most of the hotel seemed to be recently updated. The staff...

Review collected in partnership with Hampton
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Helpful?
Thank Chad A
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Dear Chad A, Thank you for your response on TripAdvisor. I was pleased to read your review. We will see what the problem was with the internet and work to make it better. I appreciate the comments about the staff and hotel. We loved having you stay with us and hope you come back on your next adventure to Austin....

Houston, Texas
Reviewed 6 November 2016

Perfect locacation for our trip to tour the UT campus. As a Hilton honors member we always feel special when we stay with the Hilton family of properties and this was no different. awesome service and staff.

Review collected in partnership with Hampton
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Helpful?
Thank A1044SSmichaelc
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Dear A1044SSmichaelc, Thank you for your short but sweet review on Tripadvisor. We loved having you stay with us and I was happy to see that we exceeded your expectations. Thank you for the kind words. Sincerely, Sean Fitzgerald GM

Houston, Texas
Reviewed 4 November 2016 via mobile

We stayed here for 1 night for a business meeting. My arm was in a cast from surgery so I ordered an "accessible" room so I would have plenty of grab bars and perhaps a seat in the shower. We were booked in Room 501--a fantastic corner "suite" room with a king bed, big desk, living room with fold-out sofa...

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Helpful?
Thank Mcones
Sean F, General Manager at Hampton Inn & Suites Austin at The University/Capitol, responded to this review

Deaer Mcones, Thank you for your review on Tripadvisor. I was pleased to see that you enjoyed your stay with us and that we were able to accommodate the room request. I appreciate your detailed description of the room and our hotel. We truly loved having you here and look forward to your next visit to Austin. Sincerely, Sean Fitzgerald...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Austin theme when you stay with the Hampton Inn Austin hotel. Just four blocks away from the Texas State Capitol and just steps away from the University of Texas, our hotel is the prime location for your Austin visit. Enjoy free breakfast and complimentary WiFi as well as a unique Austin accommodation style, complete with graffiti and a rooftop swimming pool! ... more   less 

Additional Information about Hampton Inn & Suites Austin at The University/Capitol

Address: 1701 Lavaca Street, Austin, TX 78701-1315
Region: United States > Texas > Austin
Price Range: €175 - €403 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Austin at The University/Capitol 2.5*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com and Priceline so you can book your Hampton Inn & Suites Austin at The University/Capitol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Austin At The University/Capitol Texas
Hotel Style:
#1 Romantic Hotel in Austin
#1 Family Hotel in Austin
#2 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Austin at The University/Capitol staff and other travellers.
18 questions
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Dallas, Texas
over a year ago
over a year ago
Coventry, United Kingdom
over a year ago

See all questions (18)

Questions? Get answers from Hampton Inn & Suites Austin at The University/Capitol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can walk to The University or Capital with ease..good TexMex across street.”
 of 5 bubbles 638delvinp, 16 Mar 2017 | Read review
“We had a 2 queen on 4th floor, plenty big and very quiet.”
 of 5 bubbles juju571, 8 Mar 2017 | Read review
“Check in several links the photos of the room and the travelers opinions.”
 of 5 bubbles MariW946, 8 Mar 2017 | Read review
“The balcony was a nice addition”
 of 5 bubbles sweatinginhouston1, 7 Mar 2017 | Read review
“Our room faced Lavaca Street but was still quiet.”
 of 5 bubbles J5995CCstevens, 23 Feb 2017 | Read review
5 of 5