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Sleep Inn & Suites

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#62 of 200 Hotels in Austin
Certificate of Excellence
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1 room 2 adults 0 children
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Sleep Inn & Suites
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186 Reviews from our TripAdvisor Community

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Grand Prairie
Reviewed 2 weeks ago

I was running late for check-in and the front desk was very accommodating by holding my room till after midnight. Upon my arrival the check-in was smooth and only took 2 minutes of my time. The complimentary breakfast buffet was hot and very tasty. The hotel rooms were very well kept and clean and this assisted in me getting a...

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Helpful?
Thank pauldZ9967VA
GuestService14004, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Plano, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We stayed only one night, for the Austin 10/20 race. Arrived early and room wasn't ready, so went to the expo and when we returned, still a little before check in time, we got in. Room was very clean and quiet. AC worked great, and the bed and pillows were very comfortable! Left early for the race, but stopped by...

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Helpful?
Thank DebT55
About Hotel's Favourite Review
GuestService14004, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Reviewed 2 weeks ago via mobile

We stayed here at the beginning of April. Not really worth the money we paid. The room smelled good but it wasn't very clean. The floor looked like it hadn't been vacuumed and the bottom of the tub was gross. The counter in the bathroom wasn't wiped down either. Although nice, don't let the front desk area fool you because...

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Helpful?
Thank Paige M
GuestService14004, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking time to review our hotel. I am sorry that we did not meet your expectations regarding the cleanliness and value of the room. It is our goal to provide everybody a clean and comfortable room when choosing to stay at our hotel. Had we know about the issues you found we would have been happy to...

Denison, Texas
Reviewed 4 weeks ago

This was my second stay at this hotel but the experience was the same. The room was very clean and the bed comfortable. Hotel has easy access to I35. I did not get the chance to take advantage of the breakfast but it looked excellent. Sleep Inn has become my "go to" hotel in Austin.

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Helpful?
Thank SteveS591
GuestService14004, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for the fantastic review. I am glad we could provide you with the same great service on your second trip that you found when first staying with us. I'm sorry you did not get to enjoy our fresh hot full breakfast that is served every day of the week. Maybe on your next trip to Austin. We would...

Reviewed 19 March 2017 via mobile

Stayed here during Spring Break and SXSW (which was not intential). The hotel was vert accessible from several highways which eased dealing with Austin traffic. Lots of restaurants close by. The pool was small but functional and there is no hot tub.

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Helpful?
Thank Christina D
GuestService14004, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to write a review on your recent stay with us. I am glad you found our location to be accommodating and easily accessible. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your...

Reviewed 16 March 2017

New and clean rooms, great free breakfast. Freeway access right near hotel. I wouldn't have changed anything. Will stay again. The bed was really comfortable, bathroom was clean with hot water for shower. Room was spacious

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Helpful?
Thank Mike A
GuestService14004, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We very much appreciate and value your feedback and will share it with our team. The next time you are in Austin, we would love to have you come back and stay with us again.

Reviewed 16 March 2017

My wife and I stayed in a king size bed room. The room was clean and the beds were comfortable. The shower was different than I had seen before It was like a little alcove. No shower curtain It did have a very good multi setting shower head. The negative was the space between the furniture and the foot of...

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Helpful?
Thank Robert W
GuestService14004, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I am glad you enjoyed our selection of fresh hot items for breakfast and that you found our rooms to be clean and staff friendly. I am sorry that you found the standard king room to small to accommodate your mobility scooter. The hotel does offer accessible rooms that allow...

Kelowna, Canada
Reviewed 15 March 2017

Upon arrival we had a smooth check in, a bad of goodies was given to us including water. Room was clean, friendly staff. Internet was good. There is a nice park area close by to have a walk in. You can walk to a couple of restaurants which is good because traffic is busy nearby. Breakfast pretty standard. Check out...

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Helpful?
Thank Stancer
GuestService14004, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your review. We are happy to hear we exceeded your expectations regarding service and accommodations. Commitment to satisfaction is our goal with every guest. The next time you are in Austin, please come stay with us again.

Reviewed 15 March 2017

My mother booked a room for herself, my sister, my daughter, and myself. Our reservation was for 2 nights, booked at a prepaid discounted rate. Everything was fine until the day after our first night. While out for the day, my mom received a call from the hotel informing her that she would be charged an additional $60 for "dye...

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2Thank Harris82
Stillwater, Minnesota
Reviewed 8 March 2017

found this place on TA mostly because we did not want to pay downtown prices and what a nice find ! staff is very friendly and informative , rooms were clean and at a good price ! ,breakfast was one of the best we have ever had for FREE ! getting in and out of downtown was easy . we...

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Helpful?
Thank bill s
GuestService14004, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your fantastic review. I am happy that we exceeded your expectations on service and accommodations. Your praise for our breakfast will be passed on to our breakfast cook who i agree does a fantastic job as does all of our staff. The next time you are in Austin, we hope you come visit us again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Banquet Room
  • Multilingual Staff

Additional Information about Sleep Inn & Suites

Address: 14004 Owen Tech Blvd, Austin, TX 78728-7000
Region: United States > Texas > Austin
Price Range: €88 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 55
Reservation Options:
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Also Known As:
Sleep Inn & Suites Austin, Texas
Hotel Style:
#3 Best Value Hotel in Austin
#13 Romantic Hotel in Austin
#43 Family Hotel in Austin
#58 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
7 questions
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Newcastle upon Tyne, United Kingdom
over a year ago
GuestService14004 Austin, Texas Property representative
Helpful answer
1
Vote
Not as helpful

Breakfast is served from 6:30am to 9:30am every day.

over a year ago
Baytown, Texas
5 days ago
Christina D Reviewed this property
Helpful answer
0
Votes
Not as helpful

This was a great central location for our family trip to Austin during SXSW. You are within an hour or less from most attractions. If you like to drive,you csm truly see what Austin has to offer.

4 days ago
1 month ago
Harris82 Reviewed this property
Helpful answer
0
Votes
Not as helpful

Yes breakfast is included

1 month ago
3 months ago
Tammy G Reviewed this property
Helpful answer
0
Votes
Not as helpful

yes it is

3 months ago
Houston, Texas
over a year ago
GuestService14004 Austin, Texas Property representative
Helpful answer
1
Vote
Not as helpful

Hello!

The minimum age requirement to check in to the hotel is 18.

over a year ago

See all questions (7)

Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room facing the front of the hotel as there is where the vast majority of the parking is.”
pauldZ9967VA, 9 Apr 2017 | Read review
“Even number rooms are on the back side if you want to be away from the highway.”
VickiR648, 2 Mar 2017 | Read review
“Our room on the third floor had a good view.”
boldandcourageous, 12 Nov 2016 | Read review
“Top floor room away from the road.”
JeMaSan, 1 Sep 2016 | Read review
“Affordable, Clean”
melodiec504, 25 Jul 2016 | Read review
5 of 5