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Hilton Austin

Booking.comUS$291*
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#25 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Austin
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1,530 Reviews from our TripAdvisor Community

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Showing 1,487: English reviews
Reviewed 27 February 2016 via mobile

I have been a loyal customer of the Hilton brand for more than ten years. The Hilton Austin lived up to its namesake. I was happy with my recent stay. The front desk staff were very welcoming and friendly. I arrived a little after noon on a Thursday and was able to check in immediately. I got a nice room...

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Helpful?
1Thank jhdct
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for writing this detailed review and for being such a loyal guest! We truly appreciate it, and we are so happy to hear that you enjoyed so much about your recent stay, from the wonderful service of our staff to our room and amenities to our excellent location in the middle of downtown Austin. I am...

Greenwood Village, Colorado
Reviewed 27 February 2016

I attended a business conference at the Hilton. The room was large, with very up-to-date electronics. Staff is very friendly and the service is great. All the rooms have good views. Didn't eat restaurant food, but the conference food was above average conference food.

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Helpful?
Thank jerry z
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Jerry - We strive to provide our business guests with the best accommodations as well as the best culinary offerings during their meetings so we are delighted to hear that we exceeded your expectations! We will also be sharing your comments about the great service you received from our staff. Thank you again, and we look forward to seeing...

Grenoble, France
Reviewed 25 February 2016 via mobile

Stayed here for 6 days on a business trip. Check-in was nice and easy, was given a very nice room and its clearly a high standard Hilton in a good location in downtown Austin. However I got electric shocks off the parking exit machine, and you can hear everything that is happening in the corridors so this has to drop...

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Helpful?
Thank Biddazzu
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for choosing Hilton Austin for your business trip! We strive to provide our guests with the highest levels of service so we are glad to hear that you had such a pleasant experience with us. I do apologize for the noise in the hallways, but we do hope to welcome you back in the near future....

Newbury Park, California
Reviewed 24 February 2016

Very Nice business/convention hotel. My room on the 26th floor had a great view and I was given complimentary access to the Executive Lounge own the 25th floor, which provides a good continental breakfast and coffee/drinks until 10 PM. My room was clean and comfortable. Only issue is loud guests in the hallways coming back late after a night of...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jeffreylippa
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Jeffrey - Thank you for you great review! We are happy to hear that you enjoyed your room as well as all the amenities our Executive Lounge has to offer! We strive to give our guests a truly memorable stay, so I do apologize for the noise, but we hope to welcome you back again in the near future....

Austin, Texas
Reviewed 23 February 2016

This is a very nice hotel & it includes a very good breakfast with complimentary parking (self-parking). It is a bit pricey even for a package deal BUT what makes this hotel great is its location. You can walk to many resteraunts (Moonshine Patio around the corner- great food), 6th street, the convention center, and many other downtown locations. If...

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Helpful?
Thank SaraS1970
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Sara - Thank you so much for your wonderful review! We are thrilled to hear that you took advantage of one of our special packages as well as our excellent location in the heart of downtown Austin. We are definitely within walking distance of numerous restaurants, retail shops and entertainment venues. Thank you again, and we hope to welcome...

Atlanta, Georgia
Reviewed 23 February 2016

Stayed here for a recent convention and this is undeniably the most convenient hotel for anyone attending or working a trade show next door. Also easy walking distance to 6th street, music venues and great restaurants. Used the new digital key option through the HHonors App on my phone - didn't have to stop at the front desk to check-in,...

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Helpful?
1Thank Mark R
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Mark - We are absolutely delighted that you enjoyed some of our latest technological features, including our Digital Key and Digital Check-In, as well as our overall décor and cleanliness! However, I am sorry to hear about the incident regarding Room Service. We will certainly be speaking to our teams about this so that we can correct these types...

Lawrence, Kansas
Reviewed 21 February 2016

The Austin Hilton offers proximity to the Convention Center, Austin's Downtown nightlife, and nice restaurants. The prices seemed high for a convention rate, but in exchange my room was spotless with a large bed, excellent space, and quiet hallways. The bathroom was well-appointed with large tub/shower and good amount of sink/counter spaces; my room had a nice view of Austin...

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Helpful?
1Thank Pucela08
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for taking the time to write such a detailed review! We are delighted to hear that you enjoyed everything about your room from its cleanliness to the great views! However, I would like to sincerely apologize for the incident at the front desk as well as the issue with the locks. You are absolutely correct, and...

Miramar, Florida
Reviewed 17 February 2016

The hotel is updated. The rooms are decent size and very clean. The rate was $379 (conference hotel) and we could have stayed a block away at Westin for half that. Staff was friendly. Executive lounge was average. Starwood properties seem to offer more. The lobby bar was nice, Catlyn was our favorite bartender. Wish her well on her pending...

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Helpful?
Thank bruce4623
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Bruce - Thank you so much for your feedback! We are delighted that you enjoyed your room and had such a great experience in our outlets, especially in regards to our staff. We will definitely be sharing your good wishes with Caitlyn! However, I would like to sincerely apologize for the issues with the elevators. We were having technical...

Corrigan, Texas
Reviewed 16 February 2016 via mobile

Love this place!! It's right in the middle of downtown, easy walking distance to fabulous restaurants, great staff, wonderful clean rooms, awesome service, and I could go on and on!!! Hilton Austin also has a text service, so when you need something delivered to your room or have a question, they will respond!!

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Helpful?
Thank clricks
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for your excellent 5 star review! We are thrilled that you enjoyed everything from our staff to our rooms and service. We aim to give our guests the best that Austin has to offer, and we are so glad that we succeeded in regards to your stay. Thank you again, and we look forward to welcoming...

chicago, IL
Reviewed 16 February 2016

It seems odd that there were only 3 out of 6 elevators in the hotel that serviced a 24 story hotel. Parking spaces are very tight. If you have a convention at the Austin Convention center it is perfectly located across the street. Walking distance to 6th street and many restaurants.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank hrmt
HiltonAustin, Manager at Hilton Austin, responded to this review

While we are happy that you were able to take advantage of our prime location, I would like to sincerely apologize for the issues with our elevator service. I know this was an incredible inconvenience, but please know that although this was an isolated incident, we are currently working with our elevator company and our staff to make sure that...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Region: United States > Texas > Austin
Price Range: €185 - €455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Expedia, Orbitz, Hotwire, Travelocity, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hilton Austin Texas
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#13 Luxury Hotel in Austin
#16 Business Hotel in Austin
#16 Romantic Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Austin staff and other travellers.
19 questions
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Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the 25th floor is the Executive floor with key access”
TeagueTravels, 23 Apr 2017 | Read review
“I had the view of the river - but a view of the capitol is also available.”
maffydavison, 19 Apr 2017 | Read review
“Check out the Hilton app to select your room in advance. The higher the room the better...face the college for a great view at night.”
978franka, 18 Apr 2017 | Read review
“We faced downtown, our room ended in 03, which was a corner 1 bedroom suite. odd numbers may be the rooms that face downtown.”
2toots, 11 Apr 2017 | Read review
“Don't go too high up - the view is nice, but the elevators are slow.”
Y9562XIstephens, 22 Mar 2017 | Read review
5 of 5
Booking.com
US$291* /night
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HotelQuicklyUS$345
PricelineUS$290
AMOMAUS$310
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Prices are for 1 room, 2 adults
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