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Hilton Garden Inn Austin Northwest / Arboretum

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#38 of 197 Hotels in Austin
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Hilton Garden Inn Austin Northwest \/ Arboretum
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594 Reviews from our TripAdvisor Community

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Showing 590: English reviews
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San Antonio, United States
Reviewed 2 days ago NEW

The end of the hallway had a exit door that people used all night. It slammed loudly and kept us awake most of the night. The door should be either repaired, or locked after midnight. The staff instead questioned us why we didn't inform them and they would move us to another room. But we were in bed and it...

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Helpful?
Thank timothyo665
Friendswood, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We stayed at the HGI for the state swim meet. The hotel was not far from the UT campus and was easy freeway access to get anywhere in the city. The lobby is decorated nicely and the rooms are very clean. Breakfast was delicious, too. Overall it was a great experience and we will be back. I especially loved the...

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Thank Terri S
About Hotel's Favourite Review
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

We appreciate you taking the time to let us know about your experience. So glad to hear everything went well and that you enjoyed your stay. We hope you did well in the State Swimming Meet.

Baton Rouge, Louisiana
Reviewed 3 days ago NEWvia mobile

Nice, clean rooms...Love that they have a Keurig in the rooms for added convenience...Great location and ample parking. Located behind Bone Daddy's Restaurant with many others close by. Did not try the breakfast, but plan to in the future...pricing seemed comparable to breakfast chains nearby

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Helpful?
Thank lilboone
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

It was great to see that you plan to return. We really appreciate seeing repeat guests. Definitely try out the breakfast next time. We only charge $10.95 for a full buffet and we will good to order your omelet of choice. Try Pappadeaux Seafood Kitchen as well. It is located directly in front of our hotel as well.

Gatesville, Texas
Reviewed 4 days ago NEWvia mobile

Nice hotel with friendly staff. We only stayed one night. Has nice gym area and indoor pool and hot tub. They had two free bottles of water in the room and snacks in the lobby during check in. Room service and breakfast were both available.

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Helpful?
Thank Cassie P
Dallas
Reviewed 1 week ago

I enjoyed this hotel. The shuttle was good, though it stops running at 6:00 pm. The staff was friendly and helpful and reached out on my last night to offer a wake up call and to help me set up my ride on the shuttle to my meeting. Worth noting that the wake up call didn't happen, but I woke...

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Helpful?
Thank MPackardM
Austin, Tx, United States
Reviewed 2 weeks ago

The staff as friendly, the room was clean, and the location is mere minutes away from The Domain. We got a great rate that made other hotels of this quality pale in comparison. Check in and checkout was a breeze, the room's AC got as cold as I wanted it to, and I'll definitely be staying again.

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Helpful?
Thank R1764GZjohnl
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for taking the time to write a review. It is satisfying to hear that our guests want to come back. We look forward to taking care of you again next time. Thank You.

Brewster, United States
Reviewed 2 weeks ago

The hotel was beautiful, very clean and the staff were amazing! We'll definitely stay here again before the end of the year (doing a relocation scouting trip and need to come back once more to find a place to live). Will also recommend it to family and friends coming to visit us once we move!

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Thank Z9469LTsaraa
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for taking the time to write such a great review. We look forward to your return trip. Welcome to Austin!! You are going to love it. We look forward to taking care of your family and friends in the future.

McKinney, Texas
Reviewed 2 weeks ago via mobile

Awesome hotel. Great time. Ask for Ricky Garcia at front desk. Great service. Clean rooms. By several good places to eat.. Including I Hop, papadeulos sea Food, Bone Daddy's. Both real good . As always try Threadgills and Magnolia cafe in Austin.

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Thank Peter W
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Sounds like you had a fun weekend with some great music. Got to love Austin and all it has to offer. So glad that you found our hotel and that our staff was able to add to your awesome weekend. Come see us again soon!!

Pasaden, United States
Reviewed 3 weeks ago

Even if you staying for business you feel relaxed. I had a very busy schedule for a week but had a good start with staying here first before the busy schedule started for the week. It provided me with a good night sleep before the big meeting in the morning.

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Helpful?
Thank dinac111
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to right a review. We try very hard to make our hotel your home away from home so you can relax. We understand how hard it can be traveling a lot and being away from what is comfortable to you. We are so happy that we were able to make sure experience relaxing.

Three Rivers
Reviewed 3 weeks ago

The hotel was very convenient for our purposes. Everything is just around the corner. Very nice atmosphere in lobby. The little refreshment area is so pleasant. We have stay here several time we really enjoy it very

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Helpful?
Thank arthurg772
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for coming back time after time. Repeat customers are confirmation to us that we are doing the right thing. We are so customer focused and repeat customers confirm that. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi as well as clean, spacious rooms to make you feel right at home! ... more   less 

Additional Information about Hilton Garden Inn Austin Northwest / Arboretum

Address: 11617 Research Blvd, Austin, TX 78759-4031
Region: United States > Texas > Austin > Northwest Austin
Price Range: €110 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin Northwest / Arboretum 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Austin
Austin Hilton
Hilton Garden Inn Austin Northwest / Arboretum Texas
Hotel Style:
#16 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin Northwest / Arboretum staff and other travellers.
6 questions
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Denver, Colorado
over a year ago
Lufkin, Texas
Lufkin, Texas

See all questions (6)

Questions? Get answers from Hilton Garden Inn Austin Northwest / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable mattresses”
 of 5 bubbles 941amyg, 10 Feb 2017 | Read review
“Rooms away from the elevators are quieter”
 of 5 bubbles 1DeniseG, 8 Dec 2016 | Read review
“Ask to stay away from the elevators”
 of 5 bubbles mbaTravelsA, 27 Nov 2016 | Read review
“The suites are spacious and bedroom is completely separate.”
 of 5 bubbles 904dellav, 11 May 2016 | Read review
“Ask for room on higher floors and away from lift”
 of 5 bubbles Ricc57, 17 Apr 2016 | Read review
5 of 5