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    Extended Stay America - Austin - Southwest

    5100 US Hwy 290 W, Austin, TX 78735
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    6/8/2017 7/8/2017
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    US$109
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    Traveller (44)
    Room & Suite (13)
    Dining (1)
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    #151 of 203 hotels in Austin
     
    Overview
    • Excellent21%
    • Very good19%
    • Average16%
    • Poor13%
    • Terrible31%
    Travellers talk about
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    Pool
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Southwest
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    La Quinta Inn & Suites Austin Southwest at Mopac
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    #93 of 203 hotels in Austin
     
    Holiday Inn Express & Suites Austin - Sunset Valley
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    Residence Inn Austin Southwest
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    Extended Stay America - Austin - Arboretum - North
    51 reviews
    #151 of 203 hotels in Austin
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (130)
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    1 - 5 of 128 reviews

    Reviewed 2 weeks ago

    No hot water, no pool, no ice machine, no continental breakfast, mix up with all of our party's reservations. Prices fluctuated with all guests. Not pleasant front desk girl. A/C worked good. Fridge was a plus.More

    Review collected in partnership with Extended Stay
    Thank T871YYjuanh
    Response from 00esa, General Manager at Extended Stay America - Austin - SouthwestResponded 2 weeks ago

    Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared...More

    Hotel's Favourite
    Reviewed 5 February 2017

    The property is nestled in the area of town just before the foothills to hill country and before the hustle and bustle of Great Big Austin unfolds fully before your eyes. Enjoy the relaxing and quiet locale after your busy day of shopping and dining...More

    Thank Mitch J
    Response from Manager_11525, Manager at Extended Stay America - Austin - SouthwestResponded 8 February 2017

    Your feedback is important. Thank you for sharing. I'm so pleased to hear that you had a relaxing stay at our hotel. It is also good to know out staff were accommodating. Thank you again for your kind words. The staff and I would love...More

    Reviewed 3 weeks ago

    This hotel is not what I expected. The room was not very clean and the noise was louder than I expected. I chose it because it was close to the hospital and when I arrived I was too tired to look for another hotel.More

    Review collected in partnership with Extended Stay
    Thank kathye716
    Response from 00esa, General Manager at Extended Stay America - Austin - SouthwestResponded 3 weeks ago

    On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for...More

    Reviewed 4 weeks ago

    Please see my comments within the survey - regarding problems with the reservation. I had made a reservation and received a confirmation number and upon arrival, I was told there was no room available. This was eventually resolved, but not without significant disappointment and discussion....More

    Review collected in partnership with Extended Stay
    Thank jameswW9572CN
    Response from 00esa, General Manager at Extended Stay America - Austin - SouthwestResponded 4 weeks ago

    James, thank you for reviewing your visit to our hotel. We're very sorry for the mix up with your reservation, but we are glad we were able to resolve it to your satisfaction and that the rest of your stay was a pleasant one. We...More

    Reviewed 4 weeks ago

    A little older, but clean with good beds. Had a problem with our shower rod and toilet, but they quickly repair them. Great coffee, breakfast was breakfast bars, muffins, and instance oatmeal--not much but enough to get by with. Reasonable price for Austin.More

    Thank Ken M
    Response from 00esa, General Manager at Extended Stay America - Austin - SouthwestResponded 4 weeks ago

    Ken, thank you for sharing a nice review of Extended Stay America - Austin – Southwest. We are glad to know you recognized the great value we offer and were impressed with our service and facilities. We hope you will make us home whenever your...More

    La Quinta Inn & Suites Austin Southwest at Mopac
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    Extended Stay America - Austin - Arboretum - North
    51 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Details
    • Price range
    • US$92 - US$180 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 117
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Expedia, Priceline, Hotels.com, Orbitz, TripOnline SA, Travelocity, Hotwire and Cancelon so you can book your Extended Stay America - Austin - Southwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stayamerica Austin Hotel Austin ,
    • Extended Stay America - Austin - Southwest Texas ,
    • Extended Stay Austin ,
    • Austin Extended Stay
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    Traveller (44)
    Room & Suite (13)
    Dining (1)
    Hotel & Grounds (41)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    KANDILAKE
    30 September 2016|
    Answer Show all 4 answers
    Response from hackerrj | Reviewed this property |
    No pool where I was. Best to ask any question to the hotel you want to stay.
    1
    Vote
    Room Tips
    "They had a new building going up right next door and it was loud"
    Read review
    "Pick another Hotel"
    Read review
    "Do your best to check in before Greg clocks in"
    Read review
    "The rooms in the back have a great view of the woods and sometimes (seasonally) the Austin skyline downtown."
    Read review
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