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Residence Inn Austin North/Parmer Lane

112 reviews
#106 of 205 Hotels in Austin
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Traveller (20)
Room & Suite (19)
Dining (6)
Overview
  • Excellent63%
  • Very good19%
  • Average14%
  • Poor2%
  • Terrible2%
Travellers talk about
“towel elephant”(2 reviews)
“front desk”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)Write a Review
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All reviewstowel elephantone bedroom suitefront deskhome away from homehot breakfastlittle touchesthe general managerrooms were very cleanhousekeeping staffshort stayoatmealbooked this hotelvery nice hotelrenovationaaronmicrowavefireplace
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1 - 5 of 109 reviews
Reviewed 2 weeks ago

We booked an 8 night stay in this hotel 3 months in advance. Upon arrival, we were told they were overbooked and we were being moved to their sister hotel next door. So, instead of a one bedroom suite with a kitchen, we were placed...More

Thank traveler48369
Response from Melissa A, General Manager at Residence Inn Austin North/Parmer LaneResponded 2 weeks ago

As we pride ourselves on delivering a flawless guest experience during your travels, we have unfortunately fallen short of our goal during your recent visit. Please accept our sincere apology for the overbooking of your room reservation. Please know this is not the expectation of...More

Reviewed 28 October 2017 via mobile

Terry was very welcoming, friendly and accommodating! The room was clean and well stocked. The breakfast buffet was the best breakfast I've ever had at a hotel! Lastly, the hotel was quiet and we had a very restful sleep.More

Thank EvoEvoEvo
Response from General M, General Manager at Residence Inn Austin North/Parmer LaneResponded 30 October 2017

Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to...More

Reviewed 20 October 2017

Great staff. Clean property. Courteous front desk. Very helpful when you have questions. The room cleaning staff is outstanding. They are quick and efficient and are very attentive to detail. The food in the lounge for breakfast is very good and adequate.More

Review collected in partnership with this hotel
Thank rhdawson52
Response from General M, General Manager at Residence Inn Austin North/Parmer LaneResponded 23 October 2017

We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in...More

Reviewed 1 October 2017

I called before hand asking for a portable fan in my room. It helps me sleep. I was told yes. I never got it. The one in the hotel was being used. I could've made reservations elsewhere if I knew this and slept well for...More

Review collected in partnership with this hotel
Thank artsolis408
Response from Melissa A, Manager at Residence Inn Austin North/Parmer LaneResponded 4 October 2017

Derek S, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North, we truly appreciate the feedback. We are truly sorry to hear about your overall experience, as it is our goal for you to...More

Reviewed 23 September 2017

Loved the greeting by the General Manager. He let us know about the dinner that evening and then about best barbecue in Austin. The following night Deja greeted us as well. We will definitely come back!

Review collected in partnership with this hotel
Thank martha_h_becker
Response from General M, General Manager at Residence Inn Austin North/Parmer LaneResponded 25 September 2017

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$150 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Austin
#22 Green Hotel in Austin
#55 Business Hotel in Austin
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$150 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Austin
#22 Green Hotel in Austin
#55 Business Hotel in Austin
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (20)
Room & Suite (19)
Dining (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Tarungupts
1 September 2016|
Answer
Response from Melissa A | Property representative |
Unfortunately our property currently does not have shuttle service available at our property. We can definitely assist with finding other means of transportation for you during your stay with us. Please let us know if their... More
0
Votes
Leslie G
17 June 2015|
Answer
Response from Robert M | Property representative |
Leslie G, thank you for asking about early check in. With our normal check in time set for 3pm, sometimes we can accomodate an early arrival request. It truly depends on the availability from our scheduled departures. My... More
0
Votes
Room Tips
"There may be a little bit of a view of the nearby hill country area and neighborhood on the upper floors if..."
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"Mostly quiet although it's a maze getting in and out, ask specifically for closer to elevators or stairs."
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"Select The Room of the right side of the Hotel (Room no.s after 13 on any floor). These suites have twin..."
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"We stayed on the third floor near the stairwell. Very quiet."
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