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27/8/2017 28/8/2017
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    Extended Stay America - Austin - Arboretum South

    9100 Waterford Centre Blvd, Austin, TX 78758-7674
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    27/8/2017 28/8/2017
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    US$71US$74
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    Traveller (28)
    Room & Suite (12)
    Dining (2)
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    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    95 reviews
    #154 of 202 hotels in Austin
     
    Overview
    • Excellent9%
    • Very good20%
    • Average16%
    • Poor9%
    • Terrible46%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Air Conditioning
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Arboretum South
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    Homewood Suites by Hilton Austin-Arboretum / NW
    763 reviews
    #10 of 202 hotels in Austin
     
    Econo Lodge Austin
    58 reviews
    #145 of 202 hotels in Austin
     
    TownePlace Suites Austin Northwest / Arboretum
    95 reviews
    #138 of 202 hotels in Austin
     
    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    95 reviews
    #154 of 202 hotels in Austin
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (85)
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    1 - 5 of 85 reviews

    Reviewed yesterday

    If you are looking for a 'cheap' hotel, this is the place. Just remember you get what you pay for. The room smelled stale & old. The kitchen cabinets were the old white formica with oak trim. Carpet was filthy. After the first night I...More

    Thank bill a
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded yesterday

    Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been...More

    Reviewed 3 weeks ago

    The room was horrible: bathtub wasn't clean.. it was filthy and no shower curtain, the screws on the door lock were so loose they were falling out, there was a kitchenette without a single cup, glass, pot, pan, cutlery -nothing, the closet door was a...More

    Thank Stephen G
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 3 weeks ago

    It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not...More

    Reviewed 3 weeks ago

    On the good side: the bed was made. I was thankful that the door locked but upon reflection, I would think that most people would be wary of breaking in to any of these rooms. On the bad side: the whole place was filthy -...More

    Thank Padraic O
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 3 weeks ago

    Padraic, Our goals are to welcome our guests with friendly and helpful service and carry that through our guests entire stay. We also want our guests to arrive to a clean, fresh and well maintained suite so they can relax and be comfortable. We apologize...More

    Reviewed 3 weeks ago

    I am not picky and Will typically stay at the cheapest hotel possible. That being said this place is nasty. People trying to sell stiff in the parking lot. Not clean rooms, they even ran out of toilet.More

    Review collected in partnership with Extended Stay
    Thank 60jaredg
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 3 weeks ago

    Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why...More

    Reviewed 11 July 2017

    I have stayed here several times in the past. I made reservations so checking in was no problem. The Coustomer Service Representative had my room ready upon my arival.All the members of staff are friendly and informative. Extra towels were provided to me upon request...More

    Review collected in partnership with Extended Stay
    Thank winterk2017
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 13 July 2017

    Thank you for your review filled with so many kind comments and making us your home away from home. We are thrilled to know you loved each and every aspect of your trip, particularly our outstanding service and your spotless room. We hope to welcome...More

    Homewood Suites by Hilton Austin-Arboretum / NW
    763 reviews
    #10 of 202 hotels in Austin
     
    Econo Lodge Austin
    58 reviews
    #145 of 202 hotels in Austin
     
    TownePlace Suites Austin Northwest / Arboretum
    95 reviews
    #138 of 202 hotels in Austin
     
    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    95 reviews
    #154 of 202 hotels in Austin
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    Details
    • Price range
    • US$62 - US$118 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Cancelon, TripOnline SA, Cheap Tickets and Hotwire so you can book your Extended Stay America - Austin - Arboretum South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Homestead Austin / Arboretum Hotel Austin ,
    • Extended Stay America - Austin - Arboretum South Texas
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    Traveller (28)
    Room & Suite (12)
    Dining (2)
    Hotel & Grounds (18)
    Bathroom (4)
    Business Centre & Event Rooms (1)
    Nearby
    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    95 reviews
    1.65 km away
     
    TownePlace Suites Austin Northwest / Arboretum
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    1.75 km away
     
    Econo Lodge Austin
    58 reviews
    .45 km away
     
    Homewood Suites by Hilton Austin-Arboretum / NW
    763 reviews
    2.46 km away
     
    Nearby Restaurants
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    Trudy's North Star Restaurant & Bar
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    Nearby Attractions
    Austin Beerworks
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    Perplexium
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    Questions & Answers
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    Room Tips
    "Based on the room I had, and the people that seem to stay there, I would say there are no good rooms"
    Read review
    "Choose any other hotel besides this one... don't go there."
    Read review
    "Avoid unless you can levitate in your sleep"
    Read review
    "Don't even consider this place would be my TIP"
    Read review
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