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InterContinental Stephen F. Austin

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#12 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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InterContinental Stephen F. Austin
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963 Reviews from our TripAdvisor Community

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Montgomery, New York
Reviewed 2 days ago NEW

3rd time in Austin first time here. Good location for walking to downtown bars and restaurants but I was not impressed with some of the staff, especially the bellman. Their curbside help can be improved on, Usually the bell man take your bags out of the taxi once you arrive but not here. Once i got done paying the bill...

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Helpful?
Thank Lou R
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for sharing your experience of our historic hotel. We apologize for the experience you had with that particular bellman and would have appreciated being made aware of the challenges you faced while you were with us so that we could address it and make it right before your departure. We hope that your future travels are more enjoyable.

Reviewed 2 days ago NEW

Room was perfect! We decided the evening before to drive down to Austin and visit the Oasis on Lake before. We used to live in Austin and 35 years ago I worked st this hotel and never got to stay here. A lot has changed since then but it is still as Beautiful as ever. Staff was very accommodating. Valet...

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Helpful?
Thank kctropics
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for sharing your experience of our historic hotel. We are proud to know that loved your return to Austin after 35 years in part due to your perfect room, accommodating staff, and convenient valet parking. It would be our pleasure if, next time you are in town, you stayed with us again.

Charleston, South Carolina
Reviewed 2 days ago NEW

Enjoy location and the city, just drink elsewhere. Lots of other choices to walk to that can serve that same glass of wine with a smile and appreciate your business. Austin has too many other great choices.

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Helpful?
Thank Theo240
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for sharing your experience of our historic hotel. We apologize for the service you experienced at our bar and would have loved to make this right with you prior to your departure had we known. We are pleased to know you enjoyed our great location and wonderful city of Austin. We hope that next time you are in...

Whitehouse Station, New Jersey
Reviewed 2 days ago NEW

My trip was short but hotel was great. Staff was superb and customer friendly. Room was beautiful, large and bed comfortable. Reminds me of the four seasons which is my goto place. Bathroom was marble and large. All the amenities. Walkable to capital building and Starbucks

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Thank 2eliz
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for sharing your experience of our historic hotel. We are proud to know that you enjoyed your beautiful room, large comfortable bed, large bathroom, all the amenities you expect, great location, and superb staff. It would be our pleasure if, next time you are in town, you stayed with us again.

Bellaria-Igea Marina, Italy
Reviewed 3 days ago NEW

This Intercontinental property is my favorite when staying in downtown Austin, a quick walk from the conference center and from 6th street it's a hotel that has it all. My highlights are the bar on the second floor and the Intercontinental club on ground floor, great drinks and food selection and the perfect place to unwind after a long day...

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Thank Fabio R
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for staying with us again and for sharing your experience of our historic hotel. We are proud to know that we are your favorite property in downtown Austin and you always enjoy our great location, Stephen F's bar and terrace on the second floor, and the great food and drinks in our Club Lounge. We look forward to...

Brownwood, Texas
Reviewed 3 days ago NEW

This was a weekend get-away to celebrate my wife's birthday and spend Easter with our family. The staff at the Stephen F. Austin are wonderful....you will be completely satisfied! This is a historic hotel, just a short walking distance from everything downtown.

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Helpful?
Thank Daniel G
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for sharing your experience of our historic hotel. We are proud to know that we could be part of making your get-away birthday and Easter celebration truly memorable by providing you with a great location in the heart of downtown Austin and wonderful staff. Next time you are in town it will be our pleasure to have you...

Los Angeles, California
Reviewed 3 days ago NEW

great Hotel, friendly staff, very clean, comfortable rooms, respectful staff, all in all a nice Hotel to stay at when visiting Austin. good location to Downtown Austin, Roaring Fork is a nice restaurant on premise, the location of this Hotel is primo. Rooms are very comfortable, clean, and quiet.

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Thank shorn67528
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for sharing your experience of our historic hotel. We are proud to know that you enjoyed our very clean comfortable rooms, good location in Downtown Austin, and friendly respectful staff. Next time you are in town it will be our pleasure to have you stay with us again.

Reviewed 4 days ago NEWvia mobile

We stayed here for the weekend and Natalie and the front desk was absolutely amazing. At check in she was inquiring about our stay and explained we are in the process of moving here and celebrating a birthday. The next thing I know we have a bottle of wine and chocolates sent up to the room with a hand written...

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Thank EmileeRick
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for sharing your experience of our historic hotel. We are proud to know that our team, particularly Natalia, helped make celebrating your birthday truly memorable by providing you with a thoughtful amenity, hand written card, and that our housekeeping team's attention to the little things like putting your flowers in a vase while you were out. It would...

Phoenix, Arizona
Reviewed 5 days ago NEW

After staying here 1 week, I made a reservation for the next week. The location is close to the Capitol, even though the property is only average. I called & said I'd be a late arrival, was PROMISED my room. 1 hr later, they're sending me in a cab, 20 miles away, at 12:30 am. It was despicable and I...

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Helpful?
Thank Stacie S
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for sharing your experience of our historic hotel. We are sincerely sorry that we did not have a room for you even though you called and informed us that you would be arriving late. We have since resolved the issue which created this situation and hope that in the future you will choose to stay with us again.

Portland, Oregon
Reviewed 5 days ago NEW

Average Hotel and over priced. The furniture didn't really fit in the room. The desk chair and bed are too close together. The front desk clerk appeared to be "put out" when I requested a receipt via phone. The bellmen are helpful and the location is good.

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Helpful?
Thank Tim C
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for sharing your experience of our historic hotel. We apologize and thank you for your understanding regarding the size of our Traditional rooms, which remain true to our original historic floor plan but with all the modern amenities one would expect. We are pleased to know you enjoyed our helpful bellman and good location. Next time you are...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Keeping it weird in style ever since we opened in 1924, thanks to the people of Austin who funded our construction! When we opened we were the tallest building in Austin at 10 stories tall. We have gotten a little taller, 15 stories currently, but the city has grown up around us over the years making us a hidden gem in the heart of downtown. We are located 1 block from 6th street, 3 blocks from the Capitol and walking distance to all the activities that make Austin the amazing city that it is. If you are looking for the true experience of Texas and Austin book a room with us. ... more   less 

Additional Information about InterContinental Stephen F. Austin

Address: 701 Congress Avenue, Austin, TX 78701-3216
Region: United States > Texas > Austin
Price Range: €193 - €511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin
InterContinental Stephen F. Austin Texas
Hotel Style:
#4 Business Hotel in Austin
#5 Luxury Hotel in Austin
#8 Romantic Hotel in Austin
#14 Green Hotel in Austin
#15 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Stephen F. Austin staff and other travellers.
8 questions
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Chicago, Illinois
10 months ago
Houston, Texas
over a year ago
Plano, Texas
over a year ago
Atlanta, Georgia

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Questions? Get answers from InterContinental Stephen F. Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Property across the street under construction, difficult entering on Congress St if your driving. ”
Theo240, 25 Apr 2017 | Read review
“Get a rate that includes club access.”
873fabior, 24 Apr 2017 | Read review
“Northwest corner rooms have great views!”
888DanielG, 24 Apr 2017 | Read review
“Put in a smaller chair”
933timc, 22 Apr 2017 | Read review
“Stay away from the #02 and #01 rooms unless you want to be awakened every morning at 2:30 AM with some seriously loud noise”
HeffRaleigh, 21 Apr 2017 | Read review
5 of 5