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Extended Stay America - Austin - Northwest - Research Park

12424 Research Blvd., Austin, TX 78759
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (24)
Room & Suite (15)
Dining (1)
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09/04/2017 10/04/2017
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    Overview

    • Excellent24%
    • Very good18%
    • Average11%
    • Poor11%
    • Terrible32%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Room Service
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Northwest - Research Park
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    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews helpful front desk staff cheap rate laundry room home away from home full size refrigerator living room booked this hotel star hotel easy access business hotel cookware batteries television
    Reviewed 2 weeks ago

    I was actually booked for 2 adults and 3 children aged 8, 12 and 14 through a third party website. At check in, I was told that I was only booked for 3 adults and they do not have any rooms to accommodate that many...More

    Helpful?
    Reviewed 2 weeks ago via mobile

    I stayed here four nights while work was done in my apartment. I regret selecting this in haste. When I checked in I was given no information at all, I even had to ask where my room was located. There were no dishes, etc in...More

    Helpful?
    Reviewed 16 January 2017

    My vehicle was broken into & items stolen. Reported it to main desk & said management will contact me. Never did. I asked for surveillance footage. They didn't know if they had this security but told me to make a police report. There is no...More

    Helpful?
    Reviewed 15 January 2017 via mobile

    Checked in to my huge 1 bedroom suite and it's awesome especially at the cheap rate I got it at! Ms. Brittany White was very pleasant and super accommodating. Was a warm welcome. Have to say so far so good!More

    Helpful?
    Response from Manager_11525, Manager at Extended Stay America - Austin - Northwest - Research Park

    The team and I appreciate your remarks. It is good to know you valued the spaciousness of your room for the affordable price you paid. Also reading on the great level of customer service you received from our staff is satisfying. Thank you again for...More

    Reviewed 12 January 2017

    All the drawers and cabinets were open when I arrived, as was the folding bed. Look like they had just fumigated. Fire alarm outside of room went off at 11:45 pm. No coffee maker in room. Dirt on bathroom floor. Coffee and granola bars for...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Photos
    Traveller (24)
    Room & Suite (15)
    Dining (1)
    Pool & Beach (1)
    Nearby
    Nearby Restaurants
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    .84 km away
    Dimassi's Mediterranean Buffet
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    Caspian Grill
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    .21 km away
    Asia Cafe
    63 reviews
    1.35 km away
    Nearby Attractions
    The Domain
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    Austin Aquarium
    190 reviews
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    Kiddie Acres
    24 reviews
    4.97 km away
    iFLY Austin Indoor Skydiving
    746 reviews
    3.07 km away
    Questions & Answers
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    Room Tips
    "My best advice is to avoid staying here especially with your family and kids"
    Irfandfw, 17 days agoRead review
    "Don't. Not at this location,"
    austin646, 2 months agoRead review
    "go elsewhere!"
    Zeke Z, 2 months agoRead review
    "Try a different extended stay - maybe it was just this location, but staff was awful"
    bbworldtraveler2016, 6 months agoRead review
    "Stay as far away from the pool as you can"
    JoeSchlambe, 8 months agoRead review
    "King suites are great!"
    Jan K, 9 months agoRead review
    "the back side of the building is quieter."
    Karyl-Lynn D, over a year agoRead review
    "Located right next to Austin Transit Center, great for traveling downtown."
    Ty T, over a year agoRead review
    "Rooms that face the pool are quieter since hotel is near a major highway"
    Robert H, over a year agoRead review
    "room in the back away from US 183"
    barneysweatshirt, over a year agoRead review
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