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Extended Stay America - Austin - Northwest - Research Park

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Traveller (65)
Room & Suite (25)
Dining (1)
Overview
  • Excellent20%
  • Very good15%
  • Average12%
  • Poor15%
  • Terrible38%
Travellers talk about
“laundry room”(5 reviews)
“grab and go”(2 reviews)
“living room”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Fitness centre
Kitchenette
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Austin - Northwest - Research Park
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Austin - Northwest - Research Park
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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138 results
Traveller rating
29
21
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51
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Time of year
LanguageEnglish
29
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20
51
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1 - 5 of 138 reviews
Reviewed 3 days ago

We checked into this hotel at 2:22p on Thursday, August 9th and an employee in the hallway asked me if I was checking in and informed me that I could not check in until 3p or I would be charged a $25 early check-in fee....More

Thank CRtraveler1
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded yesterday

Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. Our management team has been made aware of your concerns, and we will certainly be following up with our housekeeping supervisor as well as our entire...More

Hotel's Favourite
Reviewed 15 February 2018 via mobile

Once again I had to be in Austin for meetings and this time took the wife so she could get a break for a week. I've stayed at this location about a year ago and it was needing alot of attention. This time the employees...More

Thank Gigem T
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 17 February 2018

Gigem, thank you for returning to our hotel and for the wonderful review of your stay at Extended Stay America. We are glad to know you and your wife liked your well-appointed room and were impressed by the service provided by our entire staff. Your...More

Reviewed 15 June 2018 via mobile

My mom and I recently relocated from Florida to Austin, and had a horrific experience with another hotel. I walked to this location and the staff immediately accommodated us even at 2 am!! We have been treated like family or close friends here, even though...More

Thank Chris W
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 17 June 2018

Chris, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our hospitality and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again...More

Reviewed 4 June 2018

We loved the layout of the room and welcomed the working A/C. The bed was comfortable and there were 4 pillows on the king size bed. The hotel was easy to get to and in a great location for our visit with relatives. However .......More

Thank KatL475
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 5 June 2018

Thanks for evaluating your stay. We are glad to read you liked the comfort of our comforts and location. However, we are sorry for the inconvenience you experienced in your room. Your feedback is appreciated as it will help us improve our service and facilities...More

Reviewed 3 June 2018 via mobile

So, Memorial Day weekend, a friend and I decided to travel from Memphis to Austin to visit another friend. We booked this hotel the Monday before and when we arrived at 10pm, we were told that the hotel was booked and all other hotels in...More

Thank carmenpaige
Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 3 June 2018

Thank you for choosing to stay with us on your trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our...More

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About
Amenities
Top amenities
Breakfast included
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$72 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Budget Hotel in Austin
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$72 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Budget Hotel in Austin
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (65)
Room & Suite (25)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Another hotel?... Or, top floor."
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"Rooms inside."
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"Book the South Property"
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"Security will be better for rooms located near the lobby."
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