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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
So many fun activities and beautiful views. The challenge course is insane... 30 feet off the ground with only a rope. So many things to do. Beautiful pool and hot tub. Great patio off restaurant with blankets and heaters for winter. Nice rooms.
Thank tmonroe
Response from GuestRelationsAustin, Guest Relations Manager at Travaasa AustinResponded 20 January 2016
Dear tmonroe,
What a great review- thank you very much!
It sounds like you truly enjoyed our whole property which is what we love to hear from our guests!
Please come back and visit again!
Sincerely,
Brian Bastress, Guest Relations Manager
OK, I must confess that we had been at Travaasa previously about two years ago. They have undergone some physical changes in the interim. The spa layout has been altered and is more hospitable, a significant bar area has been added that bisects the restaurant...More
1 Thank David116116
Response from GuestRelationsAustin, Guest Relations Manager at Travaasa AustinResponded 19 January 2016
Dear David116116,
Thank you for the wonderful and detailed review! I am so glad you enjoyed the upgrades we made to the resort!
We are honored you chose to spend your New Year's Eve with us, and happy your return visit was as special as...More
Came here for a three-day corporate retreat. The staff has a great attitude (Tatiana was a star). Food is interesting and delicious. Loads of activities on site, mostly outdoors so weather will have an influence on your ability to enjoy. Room are comfortable but a...More
Thank Henri C
Response from GuestRelationsAustin, Guest Relations Manager at Travaasa AustinResponded 12 January 2016
Hello Henri C,
Thank you for the very nice review!
It is great to hear you enjoyed your corporate retreat, and that Tatiana took good care of you. She certainly is a star!
Hopefully we will see you back again!
Kind Regards,
Brian Bastress, Guest...More
Gorgeous location in the woods on top of a mountain - spectacular views! It feels like going to camp - but in a luxurious way! The spa is awesome as is the very cool pool. There are tons of activities and the restaurant is great!...More
Thank Donna R
Response from GuestRelationsAustin, Guest Relations Manager at Travaasa AustinResponded 12 January 2016
Dear Donna R,
I love the title of your review- Thank you!!
I am so glad you enjoyed all the experiences we have to offer, and especially appreciate your compliment that you can't find anything bad to say.
Please come back and visit soon!
Best...More
We went in late September and it was hotter than expected, having a room close to the pool was nice. Best locker room I've ever seen (lockers, showers, steam room, robes and slippers). Staff was great.
Thank nana0216
Response from GuestRelationsAustin, Guest Relations Manager at Travaasa AustinResponded 11 January 2016
Dear nana0216,
Thank you so much for the five star review!
I am so glad you enjoyed our spa, and that our staff made your stay special.
Please come back and visit soon!
Sincerely,
Brian Bastress, Guest Relations Manager
The pool is very small (small as in exclusive/stunning view not cramped) and there's a walk up bar right there. The food and cocktails out there were delicious.
Restaurant and bar on property is elegant with nice stone patio outside. Off property, there is a strip shopping center about 10 minutes away with several restaurants and an HEB. Also a few restaurants along Lake Travis... More
Restaurant and bar on property is elegant with nice stone patio outside. Off property, there is a strip shopping center about 10 minutes away with several restaurants and an HEB. Also a few restaurants along Lake Travis (10-15 min the other way). I don't recall seeing any bars nearby but your just on the outskirts of Austin so there's 6th St.