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WoodSpring Suites Austin Aquarium

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59 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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San Antonio, Texas
Reviewed 3 days ago NEWvia mobile

I stayed for one night. the hotel was nice and clean, they front desk people were friendly. only thing I DIDN'T like was 3 things. 1) when I went to take a shower, there were hairs on the wall. 2) they have stoves (a plus) but I think the person next to me burned something, and my whole room smelled...

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Helpful?
Thank diana M
Heather L, Guest Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing WoodSpring Suites, and hope you will give us another...

Reviewed 1 week ago via mobile

My fiancé and I were going to stay with a friend while we were traveling to Austin for the weekend but plans changed as we arrived and found out she had cats which both of us are allergic to. We ended up finding a last minute hotel 15 minutes away from downtown and it worked out perfectly. The front desk...

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Helpful?
Thank Ashhmorgann
Management response:

We are happy to provide you a great stay on your weekend travels. WoodSpring Suites looks forward to giving you and all guests a pleasurable experience. Thank you, Vanessa Gomez

Austin, Texas
Reviewed 4 weeks ago

An excellent, last minute surprise for business trip. Close to major highways; good food options within walking distance. Close to Walmart | HEB for longer term stays. Quiet though close to highway. Good wifi - cable selections. Exceptional, professional, thoughtful management and staff. Well maintained property with eye for detail. I will use WoodSpring again.

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Helpful?
Thank D_Trip5
Heather L, Guest Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review

We enjoyed having you at our hotel, thank you for the 5 star review! We're glad you enjoyed your stay and all of our amenities were beneficial to you!

houston
Reviewed 4 weeks ago

The hotel was in an OK area with a bunch of other low-mid hotels. On I183N Very close to Hwy 45 where there's a ton of eating places. It was clean, felt safe, had locked card-key entry, comfortable. AC worked OK and quiet. Room amenities low, no coffee maker, no hair dryer, no shampoo, just soap. Weekly sheet and towel...

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Helpful?
Thank chckmate8
Heather L, Guest Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review

We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.

Austin, Texas
Reviewed 23 January 2017 via mobile

First I'd like to start off by saying that this suite has the most exceptional and friendly staff in the area. Thomas and Mike are extremely courtesy and make sure to provide you with an astounding feeling of hospitality. In addition, the rooms, hallways, bathrooms and guest laundry are always upright and exemplary. A+ to this amazing suite and it's...

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Helpful?
Thank salenza
Heather L, Guest Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review

We are so pleased that you had an exceptional stay with us. Thank you for taking the time to let us know. We hope you have the opportunity to visit us again.

Reviewed 22 January 2017

Excellent is a good word to describe those who run every detail of this hotel - I have traveled over the last five years and stayed a countless hotels, theses folks - Thomas, Tera and all staff are the exception of exceptions. What I'm trying to say is that from every detail of the room to the halls to the...

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Helpful?
Thank Johny Q
Heather L, Guest Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review

On behalf of our entire staff here at WoodSpring Suites we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.

Austin Texas
Reviewed 19 January 2017 via mobile

I want everyone to know that I met a young man that said he was the GM at Woodspring Austin. He seemed to take a lot of pride in his position as GM. He exemplified leadership and was there when you needed him. He sets an example of how GMs in hospitality should manage.

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Helpful?
Thank jacqueline0000007
Heather L, Guest Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review

We are glad you had a great stay with us! Thank you for taking the time to let us know about your stay, we appreciate it!

Austin, Texas
Reviewed 18 January 2017

WoodSpring Suites Aquarium in Austin, TX is a great place to stay short or long te. The rooms are the cleanest I have EVER stayed in ANYWHERE in the world.The staff is very professional, friendly and helpful. Any time they do even the smallest thing for their guest their response is, "my pleasure!" Ask for Anna to clean your room....

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Helpful?
Thank spoolemery
Heather L, Guest Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review

The WoodSpring Suites team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again!

Reviewed 6 January 2017 via mobile

To start with Tara at the front counter was very friendly , helpful, and customer-friendly . This was my second visit, out of the three hotels located in a very short distance from each other. In my opinion this was the best of those three by far. My room was clean. Let's face it you get what you pay for...

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Helpful?
Thank Jaytlly71
Heather L, Guest Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review

We would like to thank you for the review and sharing your experience with us. WoodSpring Suites strives to accommodate all of our guest and their needs and make their time with us enjoyable. Glad to hear we were able to do that for you.

The Colony, Texas
Reviewed 5 January 2017

For the price, the room and location were great! The room was very neat and clean. Tera at the first desk also took very good care of us. I only wish there were curtains over the blinds to help block out the light.

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Helpful?
Thank mrcdsvns1
Heather L, Guest Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review

We can’t thank you enough for your 5-star review. We appreciate your business and hope to have you as our guest again.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Austin Aquarium (formerly Value Place Austin Northwest) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 

Additional Information about WoodSpring Suites Austin Aquarium

Address: 13689 N Highway 183, Highway 183 & Hymeadow, Austin, TX 78750-2209 (Formerly Value Place Austin, Texas (Northwest))
Region: United States > Texas > Austin > Northwest Austin
Price Range: €55 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Austin Aquarium 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
WoodSpring Suites Austin Aquarium Texas
Hotel Style:
#2 Best Value Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Austin Aquarium staff and other travellers.
1 question
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Austin, Texas
5 months ago

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Questions? Get answers from WoodSpring Suites Austin Aquarium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My experience is that each time I have stayed there the various rooms have been GREAT”
 of 5 bubbles spoolemery, 18 Jan 2017 | Read review
“full fridge”
 of 5 bubbles mrcdsvns1, 5 Jan 2017 | Read review
“Never stay here!!!”
 of 5 bubbles Houston79_79, 14 Jul 2016 | Read review
“Families with children don't belong here. Stay away from rooms on the end of the hall near the stairways if you want quiet.”
 of 5 bubbles lindalU8052NJ, 27 Feb 2016 | Read review
“Fourth floor is definitely the best. No one walking above you.”
 of 5 bubbles KYcountryboy, 14 Jul 2015 | Read review
5 of 5