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Courtyard Austin North/Parmer Lane

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Courtyard Austin North\/Parmer Lane
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163 Reviews from our TripAdvisor Community

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Showing 160: English reviews
El Paso, Texas
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

Came to a business meeting and stayed for 2 nights, a Wednesday and Thursday evening. It wasn't too busy and there was plenty of parking. The girls at the front desk were friendly, pleasant, and very helpful. They definitely aren't stingy with the towels which is a huge plus. My biggest complaint and the main reason behind the low rating... More 

Thank Victoria P
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 days ago NEW

This room was clean with comfortable king bed. The shabby mismatched love seat should be replaced. It has a mini refrigerator and microwave. Free WiFi. No wall safe which surprised me. Einstein Bagels is a short walk away.

Thank luciearl
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

I appreciate your review, and thank you for recognizing our great staff. We will be renovating soon and replacing all the furniture. I hope you will consider us on your next visit! More 

Addison, Texas
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

nice, clean, friendly staff.. good breakfast my family and i enjoyed it. the bed is good and comfortable. You will have a good nice aleep. ask the staff to have a room higher floor that is not face to highway ;-)

Thank zc88
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

I appreciate your review very much, we hope you will return to the hotel when your travels bring you back to Austin! More 

Houston, Texas
1 review
Reviewed 26 October 2016

Was very impressed with this hotel until I discovered an extra credit card charge - apparently for "smoke damage". The hotel manager, Ms. Emily Nebrasky, said that she personally inspected the room and noticed the smoke damage. Neither my husband nor I smoke. We never have. We had no guests in our room. While there I did notice a slight... More 

Thank Aliza M
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for speaking to me today on the phone, I am sorry for the misunderstanding regarding the smoking fee. I hope you will consider us for future stays. More 

Dallas, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 October 2016 via mobile

The room was comfortable, clean, and the beds were excellent. Slept really well while we were there. They did not have a complimentary breakfast, but there is an Einstein Bagel within walking distance.

Thank VegTraveller_79
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you! Glad you were comfortable and got some good sleep while you were here, our breakfast is a great option and is made fresh to order right in our lobby. I hope you will return! More 

Minneapolis, Minnesota
Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 September 2016 via mobile

I have to commend this hotel on having the kindest, most accommodating, staff of any hotel I've stayed at. They consistently went above and beyond to make our chaotic business trip as easy as possible, and always did so with a smile. They even came up with an excellent, local, pizza delivery recommendation (and didn't mind when our team of... More 

Thank katietris
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

It makes my day to hear that our team provided exceptional service during your stay! We appreciate you for taking the time to provide feedback, thank you! More 

Los Angeles, California
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 September 2016

We booked this Hotel for 3 nights while a race tournament at the circuit of the americas. On our small Texas tour this hotel had the most friendly staff and the best rooms. Thanks to everybody who provided a reasonable rating here on TA for this hotel as it was our decision basis. Only negative point. The rooms to the... More 

Thank GERinCA M
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Very glad to hear the 3 night stay at our hotel was pleasant, we hope to see you back again soon! More 

1 review
Reviewed 14 September 2016 via mobile

I stay here multiple times per month for business and have always had a pleasant experience. The receptionists have always provided me with a great service experience and the rooms are very well kept.

Thank Tasha B
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for noticing the clean rooms and great staff members that make this hotel a great place to stay! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016 via mobile

I like this place, don't get me wrong. It's nice and the staff is really helpful and friendly. But they're far from the type of hotel i thought they were going to be. They did made up for all the problems but it would have been nicer to have no problems at all The room was really noisy the first... More 

1 Thank Sylvia G
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you for your detailed review, I sincerely apologize for all of the problems you experienced during your stay from the pool to the noise and the piece of glass. I have a child of my own and certainly understand your concern. We will work hard to ensure these problems do not reoccur. I appreciate you taking the time to... More 

Farnham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2016 via mobile

I've been travelling America with 2 friends for over a month and stayed in many hotels along the way, but this one I felt I needed to review. Everything was perfect. Receptionist was SO LOVELY and so accommodating, room was perfect, everything was clean. We even showed up breakfast 5 minutes late and the lady stayed late and served us.... More 

Thank gabriellamaygrace
Jeremy S, General Manager at Courtyard Austin North/Parmer Lane, responded to this review

Thank you so much for your review, we are very happy to hear your stay was exceptional. Enjoy the rest of your trip! Hopefully you and your friends can come back again. More 

63 photos of this hotel

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Room/Suite (13)
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Management photos: Courtesy of the property manager

All Management Photos (25)
Hotel & Grounds (3)
Room/Suite (9)
Pool/Beach Area (2)
Dining (1)
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Bathroom (1)
Other (8)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Our Courtyard Austin North hotel located on Parmer Lane near I-35 offers easy access to the offices of Apple, Dell, General Motors and HP. Guest perks include a free shuttle service within a 5-mile radius (7am-9am/3pm-9:30pm)and free property-wide WiFi. Stay productive in our lobby's individual media pods or collaborate with others at the Bistro communal table. Before getting to work, start your day with a healthy breakfast and Starbucks coffee from our Bistro then come back for evening happy hour and dinner. Relax in your room with flat-screen TVs, microwave, mini-fridge and plush Marriott bedding. While on the road, you can still keep up with your routine at our 24-hr fitness center and indoor pool. Our ideal location near downtown Austin, Lake Travis and the Domain along with our valuable amenities make us the top choice among hotels in North Austin. ... more   less 

Additional Information about Courtyard Austin North/Parmer Lane

Address: 12330 N IH-35, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: €82 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin North/Parmer Lane 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard Austin North/Parmer Lane Hotel Austin
Courtyard Austin North/Parmer Lane Texas
Hotel Style:
#35 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Austin North/Parmer Lane staff and other travellers.
1 question
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Questions? Get answers from Courtyard Austin North/Parmer Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You want it quite - ask for a room to the backside.”
 of 5 bubbles gerincam, 19 Sep 2016 | Read review
“The hotel was quiet. I think that any room would be great.”
 of 5 bubbles drstolte1, 6 Jun 2016 | Read review
“All the guests seem to be happy with their rooms.”
 of 5 bubbles MitchK464, 6 Nov 2015 | Read review
“Upper floors are likely quieter.”
 of 5 bubbles 384kevinf, 14 Oct 2015 | Read review
“PIck one away from the highway if you are a light sleeper”
 of 5 bubbles nldogbert, 25 Jul 2015 | Read review
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