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Staybridge Suites Austin Northwest

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Traveller (54)
Room & Suite (96)
Pool & Beach (11)
About
Location
Cleanliness
Service
Value
The Staybridge Suites Austin Northwest is newly renovated 80 room All-Suite extended stay hotel. With interior corridors offering spacious two bedroom, one bedroom, and studios with fully-equipped kitchens, living room, work areas with over sized desk and executive chair. Free wired & wireless Internet in all guest rooms guest rooms with full kitchens for traveler who enjoys space. We are located minutes from all of Austin s major attractions, as well as the growing Domain, Lakeline, the Arboretum districts. With a complimentary hotel shuttle that runs within 5 miles of the hotel you can always be on the go. See hotel front desk for shuttle details.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Charming
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
Location
Full view
45Car recommended
Grade: 45 out of 100
22Restaurantswithin 1 km
2Attractionswithin 1 km
Reviews & more
222Reviews
229Photos
1Q+A
47Room tips
Traveller rating
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Popular mentions
Special recognition to Brodie, Curtis, Amanda, and Keesha (Shuttle Driver) for excellent service and friendly attitude. Rooms very well organized much like an apartment. Beds are supurb! Highly Recommend for short or long term stays...WL
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Besides the hotel being so clean and so nice looking, we enjoy many of the staff. Brodie, especially, went beyond for us this trip. We had to leave before breakfast was to be served and Brodie willingly went to the kitchen and got me some yogurt so I would not have to leave
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I stayed in Staybridge NorthWest for two solid months. I had booked a suite for my entire stay. The good points are the location of the hotel, the property itself and also the rooms are excellent. However, the service was not up to scratch considering the amount I was paying and
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Response from arthurcuellar2, General Manager at Staybridge Suites Austin Northwest
Responded 13 Dec 2018
I would like to start off by saying we are sincerely sorry for all the issues you experienced. We track all feedback and use it to improve. This many issues are a real concern and I appreciate you taking the time to point them out. Please feel free to email me directly at austinsbsgm@ih-corp.com. I would like to see if there is anything we can still do to resolve your dissatisfaction.
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I had many problems getting in with my room key and at 10:30 at night, my door key was completely "eaten" by the key mechanism attached to the door. The night clerk was very helpful and familiar with fixing the problem (I guess it happens a lot) and opened the door for me and my
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Response from IHGService, Guest Relations Manager at Staybridge Suites Austin Northwest
Responded 6 Dec 2018
Hi emilyej2017, Although I'm glad our night staff has been most hospitable with helping you get in the room, I'm concerned to learn about your less than stellar experience with our key card access. Missing to have this promptly fixed the next day and the service level you described are certainly not our usual way of providing True Hospitality, I've taken note of your feedback and this is shared with the concerned departments so similar situations may be addressed more efficiently. Thanks again for sharing your experience. I hope we get the chance to make your next overnight experience much better than the last. Safe travels, Jillian I Case Manager IHGService
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The hotel itself is very nice and CLEAN. The staff greeted you as family. My stay was a week and I got to know everyone there. Shaunda,& Kenny Ray was the front representative (host) who gave me nothing but TOP NOTCH service!!!! They have FREE transportation available, driven
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Professional photo exclusively commissioned by TripAdvisorStaybridge Suites Austin Northwest
The Queen Studio Suite at the Staybridge Suites Austin NW
Professional photo exclusively commissioned by TripAdvisorStaybridge Suites Austin Northwest
The Queen Studio Suite at the Staybridge Suites Austin NW
Professional photo exclusively commissioned by TripAdvisorStaybridge Suites Austin Northwest
The Queen Studio Suite at the Staybridge Suites Austin NW
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Hi Amanda, Please except our sincerest apologies for such a delay. We do accept pets at our hotel. There is a nonrefundable pet fee of $75.00 (one to six night stay), or $150 (seven or more night stay). Pets must be within our 80 pound weight limit. Thank you for your interest in our hotel.
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"My tip is...If you are visiting Austin Texas, make your reservations at this Hotel. You will not be disappointed!!!"
"Room 101 is on a quiet corner of the property."
"Choose the rooms in the ground floor for a better view of greenery."
"Room 414 was great"
"Their definition of 3-people room is to have 2 people sharing one bed& 3 rd person on couch or rolling bed."
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PRICE RANGE
US$81 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites austin
LOCATION
United StatesTexasAustinNorthwest Austin
NUMBER OF ROOMS
80
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