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Hyatt House Austin Downtown

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Traveller (61)
Room & Suite (30)
Dining (4)
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Overview
  • Excellent55%
  • Very good26%
  • Average10%
  • Poor4%
  • Terrible5%
Travellers talk about
“homeless shelter”(25 reviews)
“salvation army”(7 reviews)
“great hotel”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
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Rooms
5 Jun6 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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194 results
Traveller rating
103
51
20
9
11
Traveller type
Time of year
LanguageEnglish
103
51
20
9
11
Show reviews that mention
All reviewshomeless sheltersalvation armygreat hotelwonderful home away from homecomplimentary breakfast baromelet barfresh eggsgreat location within walking distanceroom designtwo blockssmaller roommade to order omeletscustom omeletsmini kitchenred rivernewer hotelbreakfast was excellent
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1 - 5 of 194 reviews
Reviewed 2 days ago via mobile

An absolute perfect stay wonderful facilities, immaculate house keeping, great staff big shout out to Demont, Raymond and Sara these 3 deserve a raise if anyone's reading this that can make that happen I strongly recommend it! The breakfast was great with made to order...More

Thank Delandy143
Reviewed 1 week ago

I had an amazing experience here... the room was super nice, the staff was amazingly friendly. The breakfast way exceeded my expectations - there was even an omelet bar. The room was spacious and comfortable.

Review collected in partnership with Hyatt Hotels
Thank alexis537
Response from Lance T, General Manager at Hyatt House Austin DowntownResponded 6 days ago

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Reviewed 1 week ago

I was in town for a work conference. The room I was staying in faced a local bar that was incredibly loud. I called and asked to be moved rooms, but the hotel was full. The staff brought up a white noise machine, and asked...More

Review collected in partnership with Hyatt Hotels
Thank elizabethZ5804VP
Response from Lance T, General Manager at Hyatt House Austin DowntownResponded 6 days ago

Thank you for your feedback. I am disappointed to hear that we were not able to exceed your expectations, as that is always our goal. I have addressed your comments with my team and we are currently taking action on all shortcomings.

Reviewed 2 weeks ago

The hotel is very nice! it helps that it is for the most part brand new - but wow. The suites are enormous, literally like you are walking into someones apartment. I cautiously moved about the room thinking it was someones apartment. The location is...More

Review collected in partnership with Hyatt Hotels
Thank David M
Response from Lance T, General Manager at Hyatt House Austin DowntownResponded 2 weeks ago

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Reviewed 2 weeks ago

Very nice hotel, with great breakfast. Location is super convenient, but is a half a block from a homeless shelter. It's easy to avoid walking by once we knew it was there. First time at Hyatt House, and would choose again.

Review collected in partnership with Hyatt Hotels
Thank Cyd F
Response from Lance T, General Manager at Hyatt House Austin DowntownResponded 2 weeks ago

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hotel Amenities
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Details
Price range
US$162 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$162 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (61)
Room & Suite (30)
Dining (4)
Pool & Beach (4)
Family and Play Areas (1)
Questions & Answers
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396george1967
24 October 2017|
AnswerShow all 5 answers
Response from Shawn7295 | Reviewed this property |
No, you do not need your room key for the elevator.
1
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Room Tips
"Get a room on the Neches St. side if possible. Loud music from Red River Street can be an issue."
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"Be kind & the staff will work with you, regardless, they are awesome. Get a West Vu!"
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"Try further from Stubb's I guess?"
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"Not east sidee"
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