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Hilton Garden Inn Austin North

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Traveller (44)
Room & Suite (177)
Pool & Beach (23)
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Overview
  • Excellent61%
  • Very good23%
  • Average10%
  • Poor2%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Austin North
Special Offer: 3 Day Weekend
Hotel deals
Offers from Hilton Garden Inn Austin North
Special Offer: 3 Day Weekend
Hotel deals
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (663)
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Traveller rating
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387
153
70
17
25
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All reviewsfront deskcooked to order breakfastbreakfast and dinnergreat hotelround rockeasy accessa great stayclean roomsbusiness tripbusiness centerhot tubenjoyed my stayfitness centerconvenient locationfree breakfasthgihighway
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61 - 65 of 652 reviews
Reviewed 22 October 2017

Definitely strongly recommend that Hotel - Really Top Service - Check in/out - shuttle service I needed to go to a customer event 10 minutes from Hotel and they offered my shuttle while available and picked me up - TIP well spent- store luggage service...More

Thank philipmeier
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 23 October 2017

Phillip, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be...More

Reviewed 14 October 2017

There were German roaches in my room. I stayed in room 513. Ecolab came and sprayeud. I wasn’t offered another room. I’m bery disappointed. On top of that. The Ecolab representative sprayed my toilet paper. I will never stay or recommend this location.More

Review collected in partnership with Hilton Garden Inn
Thank 542calvin
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 16 October 2017

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve....More

Reviewed 13 October 2017

I was fairly disappointed in my stay at this HGI. There was a certain amount of detail and diligence that was missing by the housecleaning staff and the engineering department. Upon arriving in my room I was a assaulted by a high pitched whine. This...More

Thank QuoteGuy
Response from Oscar S, Manager at Hilton Garden Inn Austin NorthResponded 14 October 2017

I'm sorry to hear about your recent stay with us, it seems we dropped the ball on multiple issues during your stay. I will review your comments with the staff in hopes of never repeating this type of experience again. Best Regards, Christian L Ferguson...More

Reviewed 11 October 2017

Clean room, comfortable and quiet. Very nice hotel and convenient location to the city. Shopping center across the road was helpful for items I forgot to pack. Breakfast buffet and made-to-order omelettes were very good. Hilton is our choice whenever I need a hote and...More

Review collected in partnership with Hilton Garden Inn
Thank N4457YOedwardr
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 13 October 2017

We appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience....More

Reviewed 11 October 2017

We used this hotel as part of a Southwest vacation. Flight was fine. No problems. When we got to the hotel, they asked for an ID and card for incidentals. Not a problem. We're used to this. Then my card is declined. My husband produces...More

Thank PaulineSSanFrancisco
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 12 October 2017

Pauline, Thank you for taking the time to share your recent experience with us. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again, and we’ll strive to make your future stays worthy of five stars.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$117 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Austin
#14 Romantic Hotel in Austin
#14 Business Hotel in Austin
#19 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$117 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Austin
#14 Romantic Hotel in Austin
#14 Business Hotel in Austin
#19 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (44)
Room & Suite (177)
Pool & Beach (23)
Dining (19)
Amenities (36)
Business Centre & Event Rooms (3)
Questions & Answers
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Forrest F
22 March 2017|
Answer
Response from Brian J | Reviewed this property |
Looking at the hotel's website's photos - it does look as though there is one next to the pool. It also looks like they have some rooms with jacuzzis.
0
Votes
Room Tips
"Go for a room away from the freeyway"
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"Ask for a room away from the freeway"
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"Get a room away from I-35 and away from elevators"
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"The front side (odd numbered rooms) face the expressway."
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