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Hilton Garden Inn Austin North

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#33 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hilton Garden Inn Austin North
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514 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Dallas, United States
Reviewed 2 August 2016

This Hotel is on a very convenient location, lots of stores and restaurants within walking distance there is a walking trail just next to it which I took advantage of and a 24 hours fitness located just next to the Hotel

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maria T
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Houston, United States
Reviewed 2 August 2016

I've stayed there before and the experience tended to be great. Unfortunately this wasn't the case when I checked in. Indifferent front desk attitude and a room with an A/C unit that barely functioned properly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Paul P
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. I am happy to hear that you frequent our property! I am also disappointed to hear your last stay with us was not very pleasant. I will be researching your stay to see what areas of service we can improve upon. Thank you...

Houston, Texas
Reviewed 30 July 2016

Great room, clean surroundings, quiet at nite, nice swimming pool, excellent in house restaurant offering full breakfast and dinner, as well as very accommodating service from the desk to the cleaning staff!

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Helpful?
Thank LMM1945
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Santa Maria, United States
Reviewed 29 July 2016

It started with the front desk staff, when my wife and I walked in late Sunday night, they greeted us with a very cheerful hello. We stayed for 11 nights, and every time either of us walked in, we were greeted by the warmest smiles and a big hello, even when others were being assisted. The breakfast staff was great,...

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Helpful?
Thank Michael T
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Naperville, Illinois
Reviewed 27 July 2016

Had a great visit and the hotel staff was great. The restaurant was great and pleasant. The hotel is located in a great area for visitors. Shopping and downtown area were all within a reasonable distance. Would definitely stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank melvinh303
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Reviewed 24 July 2016

Myself and two other ladies were in town for a convention. Myself and one other lady were sharing a room, which was remodeled nicely. The other lady was in a single room which had not been remodeled. I am a Hilton-loyal customer, and very accustomed to the customer service that normally goes with this chain. If this is what you...

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Helpful?
Thank Michelle P
Management response:

Good Afternoon, I believe that the property you are referencing is the Hilton Garden Inn Downtown. I will be sure to share your feedback with that property. Our location is the Hilton Garden Inn North Austin and we are unfortunately not walking distance to the convention center. Sincerely, Christian Ferguson -Operations Manager

Lake Jackson, Texas
Reviewed 20 July 2016

Excellent hotel the service, cleanliness and breakfast well all first rate. The location of the Hotel is ideal for doing business in Austin. Parking is good and you don't feel threatened. The staff is friendly and helpful had to do several business things, that they helped with.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jimpaud
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Houston, United States
Reviewed 18 July 2016

Nice hotel aesthetically. But had an ANT problem. They attacked a class of infused water I left on the night stand that I got from the lobby. Room was pretty and bathroom as well. Glass shower vs the regular shower curtain. Microwave, fridge and Keurig, all nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Machicia T
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. I am disappointed our room was not up to are normal standards. We pride ourselves on the cleanliness of our property, and to hear about your experience is really unfortunate. We hope that you stay with us in the future as I can...

Arlington, United States
Reviewed 13 July 2016

I loved this hotel. The rooms were clean and spacious. The staff was very accommodating. I would stay here again. I recommend this hotel. I was able to check in before getting there and select my room. I loved being able to do this and my keys were ready upon arrival. I was able to pay before getting there. My...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lavetta J
Management response:

Thanks for the great review, wishing you safe travels and quick return! Oscar

Spring, United States
Reviewed 9 July 2016

My extended stay was great. the hotel staff was friendly and professional. the rooms are large and roomy. The staff keeps the rooms clean and neat. Breakfast is cooked to your design. I really enjoyed staying here and will do so again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nancy W
Management response:

Thanks for the great review! Travel safe and we will see you soon! Oscar

331 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin, offering close proximity to the Texas State Capitol, downtown entertainment district, and University of Texas. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary Wi-Fi, and 32" TV. We also feature an outdoor swimming pool, fitness room, and on-site dining and full service bar at The Garden Grille. Our renovated meeting rooms can accommodate up to 100 people and is the ideal choice for your next event. ... more   less 

Additional Information about Hilton Garden Inn Austin North

Address: 12400 North IH-35 Building C, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: €85 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin North 3*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Priceline so you can book your Hilton Garden Inn Austin North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin North Hotel Austin
Hilton Garden Inn Austin North Texas
Hotel Style:
#11 Family Hotel in Austin
#12 Best Value Hotel in Austin
#14 Business Hotel in Austin
#14 Romantic Hotel in Austin
#18 Green Hotel in Austin
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Austin North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exception service from the front desk and the restaurant!”
 of 5 bubbles alwaystravelling2015, 10 Jan 2017 | Read review
“All good with Windows that open”
 of 5 bubbles thomassD9400PM, 10 Dec 2016 | Read review
“Away from the highway!”
 of 5 bubbles brianjS8941GZ, 4 Dec 2016 | Read review
“Ask for a room that doesn't face the interstate. The noise from the interstate at night is awful”
 of 5 bubbles AnitaS262, 30 Aug 2016 | Read review
“Best rooms on the back side overlooking a small lake that provides a nice walking path of approximately one mile.”
 of 5 bubbles LMM1945, 30 Jul 2016 | Read review
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