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Hilton Garden Inn Austin North

Booking.comUS$131*
View Deal
#34 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$249*
US$131*
US$249*
US$131*
US$249*
US$131*
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Hilton Garden Inn Austin North
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561 Reviews from our TripAdvisor Community

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Showing 551: English reviews
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Reviewed 2 days ago NEW

I stayed at this hotel on a business trip in May 2017. The staff was great, the service excellent. Everything was clean and tidy. The room and the hotel are quiet. I had restful sleep every night. I had a special government rate that was very competitive. I am not sure was is the regular rate, but it is worth...

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Helpful?
Thank Rogelio H
Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Had a wonderful stay at this location. Friendly and inviting front desk staff. Gym is minimal and there was a back up of people in the morning so learned I had to get up early to secure a spot. Absolutely loved the packed gravel circle path and pond that ran behind the series of hotels. Would recommend.

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1Thank BananaBuzzbomb
About Hotel's Favourite Review
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you for your great review. We are glad that you enjoyed your stay and the location. We appreciate your business and look forward to your return.

Reviewed 1 week ago NEW

We were visiting Austin for sister's graduation. We chose Hilton Garden Inn Austin North and were very happy with our decision. Hotel is about 10 miles north from downtown in a safe location with a complimentary parking. The rooms are clean and well maintained. The most important is the amazing hospitality provided by each team member. We were checked in...

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Helpful?
Thank Sargis M
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Hello Sargis, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.

Austin, Texas
Reviewed 1 week ago

Authentic staff and wonderful hotel. Thank you Bobbie for being such a nice person. I was actually going through a few personal hard times; you personality brightened up my days. I look forward to staying here again.

Review collected in partnership with Hilton Garden Inn
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Thank Chris_Scully
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you for taking the time to share your detailed feedback with us. It was great hearing that Bobbie had a positive impact on your stay. We hope to have the opportunity to welcome you again and make your future stays five stars.

McKinney, Texas
Reviewed 1 week ago

The good: On the whole, the hotel was nice, if not a little difficult to get to. Okay...it was really difficult to get to. It is about 8 miles from Downtown Austin, so if you are tourist it could be inconvenient. We did not care because we had our own car and were able to drive ourselves. If you had...

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Helpful?
Thank Catori76
Management response:

Im sorry to hear about your recent stay with us, it seems we dropped the ball on multiple issues during your stay. I will review your comments with the staff in hopes of never repeating this type of experience again. If you choose our property again, please reach out to the email below as I would like to personally handle...

Austin, United States
Reviewed 1 week ago

Nice hotel. Very clean and friendly staff. Stayed here twice will more than likely stay again. Convenient location. Restaurants and things are not too far. The Domain is roughly 8 mins away. Downtown is 15 mins.

Review collected in partnership with Hilton Garden Inn
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Thank montrealw239
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Hilton Garden Inn Austin North! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent...

Reviewed 1 week ago

The hotel is nice and clean but the staff went the extra mile. Bobbie Coverman and Alysa were amazing customer service providers. The ice machines were not keeping up with demand and they personally helped fill my coolers all weekend long with a smile. I would definitely come back and stay again. The breakfast was wonderful and the hotel was...

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Helpful?
Thank Layton B
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Dear Layton, It makes our day to hear that we excelled your expectations of cleanliness during your stay! Thank you so much for your five star review, and we look forward to welcoming you back on your next visit.

Plano, Texas
Reviewed 3 weeks ago via mobile

Very nice clean hotel. Great Wi-Fi, easy access, nice pool area. Most of my meetings were North so this hotel allowed me to bypass a lot of the Austin traffic. Extremely friendly staff. Would definitely stay here again next time I'm in Austin.

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Helpful?
Thank Mike M
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Mike, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Dallas, Texas
Reviewed 3 weeks ago

The pool was very dirty unable to swim. I asked for a room facing the highway. I was put on the 2nd floor I was only able to see the roof top very unsatisfied. The guy that was serving dinner kept serving readjusting his balls very nasty and could not eat there. Breakfast felt like we were being rushed out

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank irsan2017
Management response:

Thank you for the feedback about your recent stay. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. The feedback you have provided will be addressed with the appropriate teams to correct this moving forward. Please feel free to contact me using the information provided...

Reviewed 4 weeks ago

My husband and I had stayed at several hotels with bad experience in the past. We decided to try the Hilton and it was the best experience we had. The staff was great, the food was great, and the location was great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank anabelle3933
General M, General Manager at Hilton Garden Inn Austin North, responded to this review

Anabelle, Thank you for your great review. We are glad that you enjoyed your stay and the location. We are proud of our staff for taking good care of you. We appreciate your business and look forward to your return.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin, offering close proximity to the Texas State Capitol, downtown entertainment district, and University of Texas. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary Wi-Fi, and 32" TV. We also feature an outdoor swimming pool, fitness room, and on-site dining and full service bar at The Garden Grille. Our renovated meeting rooms can accommodate up to 100 people and is the ideal choice for your next event. ... more   less 

Additional Information about Hilton Garden Inn Austin North

Address: 12400 North IH-35 Building C, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: €94 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin North 3*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Travelocity, Priceline, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Hilton Garden Inn Austin North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin North Hotel Austin
Hilton Garden Inn Austin North Texas
Hotel Style:
#11 Family Hotel in Austin
#13 Best Value Hotel in Austin
#14 Business Hotel in Austin
#14 Romantic Hotel in Austin
#18 Green Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin North staff and other travellers.
1 question
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2 months ago

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Questions? Get answers from Hilton Garden Inn Austin North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“even numbers are quiet rooms”
, 21 May 2017 | Read review
“Get a rear room to face the pond”
BananaBuzzbomb, 28 Apr 2017 | Read review
“Ask for a park view room, opposite side receive all interstate noises”
pauloa410, 17 Mar 2017 | Read review
“Rooms facing the back are much quieter due to freeway”
miasodda, 6 Feb 2017 | Read review
“Exception service from the front desk and the restaurant!”
alwaystravelling2015, 10 Jan 2017 | Read review
5 of 5
Booking.com
US$131* /night
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Prices are for 1 room, 2 adults
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