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Hilton Garden Inn Austin Downtown/Convention Center

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#49 of 197 Hotels in Austin
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Hilton Garden Inn Austin Downtown\/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center
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1,156 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin Downtown/Convention Center
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Showing 1,131: English reviews
Dallas, Texas
Reviewed 24 December 2015

Location is key, just a quick walk to sixth street yet a block or two off so you are not in the middle of all the mayhem. It is also very easy to find and convenient from interstate 35. The restaurant on the top floors offers great views of the city. Front desk did a good job checking me in...

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Helpful?
Thank timlikestravel
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear timlikestravel, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels!

Austin, United States
Reviewed 21 December 2015

The Garden Center is a mid-range hotel focused on the business traveler and local conference center for business meetings in Austin. The hotel provides decent amenities, but has a definite "business hotel" vibe. Conveniently located next door to Easy Tiger, a bakery and beer garden. Worth a stop in for craft meats, fresh baked German pretzels, and a wide selection...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David G
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear David G, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to hear you found your stay to your satisfaction and you enjoyed the restaurants around our hotel! We look forward to welcoming you back in the near future!

Reviewed 20 December 2015 via mobile

I like staying in Hilton Garden Inn hotels as the rooms are usually nice and the breakfast is pretty good. This hotel did not disappoint. First off, it's in a great location to all the fun, but not too close where it's super loud and you can't sleep. Most bars/restaurants/sites were within walking distance of the hotel. Even the Capitol...

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Helpful?
Thank zacharyw764
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear zacharyw764, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon…safe travels!

Seattle WA
Reviewed 20 December 2015 via mobile

The location of this property is great if you want to take advantage of Austin's downtown area. It is particularly close to 6th street located just a few hundred feet behind it which is home to some great restaurants and a wide array of bars, live music venues and shops. If you want to be very close to the action...

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Helpful?
Thank TikiTravels
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear TikiTravels, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. We will take your comments into consideration as we continue to work on our guest satisfaction. We look forward to welcoming you back to our property in the not too distant future.

Sydney, Australia
Reviewed 18 December 2015

This is a decent hotel for its price range. The location is pretty good; it's close to E 6th St, the Downtown subway station, and a few nice places to eat. A cab or Uber ride won't cost you much to get anywhere, too. It can be pretty noisy, seeing as it's right by the Interstate 35. I would consider...

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Helpful?
Thank abre3873
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear abre3873, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future.

Reviewed 16 December 2015

We staid at the Hilton during a conference. The staff was very helpful and polite. I would stay here again. We ended up having to stay an extra day at the last minute and they were super accommodating. The top floor restaurant had great staff and a nice menu.

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Helpful?
Thank Misshelenmaryy
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Misshelenmaryy, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future!

Austin, United States
Reviewed 15 December 2015

The hotel was clean and quiet. I really liked that you had to have a key to access guest level floors. The breakfast that I had at the hotel was awesome too, great options and pretty affordable for a hotel restaurant. There was some maintenance going on during my stay but nothing annoying, just ladders and some wet paint signs...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lauren L
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Lauren L, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon and look forward to...

Early, United States
Reviewed 14 December 2015

This hotel was very accommodating and friendly from check in to check out. I was here on business and it was so nice to have hotel close to event. The room price was affordable and the amenities met my needs during my stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Elizabeth Shawn R
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Elizabeth Shawn R, Thank you for taking a moment to share your experience. We sincerely appreciate your feedback here at The Hilton Garden Inn. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future.

Houston, Texas
Reviewed 13 December 2015

Not able to do wake up calls at requested time-mine took place anywhere from 4:30-6:30 Items was tampered with and change was missing They started construction on my floor half way thru my stay odors were awful and the sound of plastic being put down and ripped and taped was horrible-this was done in the evening, coffee pot was temperamental...

Review collected in partnership with Hilton Garden Inn
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1Thank txfilly54
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear txfilly54, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure...

Reviewed 9 December 2015

The first thing I saw when I drove up to the hotel front door was "$30 overnight guest daily parking". That in-your-face fee is not what I want from a hotel. Especially one who I'm paying $179+tax for the room. The room was comfortable and clean. The easy chair and ottoman were comfortable. And the coffee machine worked well. Room...

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Helpful?
3Thank tomtex451
GeneralManagerAustin, General Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review

Dear Tomtex451, Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more   less 

Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Address: 500 N Interstate 35, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: €179 - €391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Hotels.com, Cheap Tickets, HotelsClick, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Hilton Garden Inn Austin Downtown/Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin
Hilton Garden Inn Austin Downtown/Convention Center Texas
Hotel Style:
#5 Green Hotel in Austin
#66 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin Downtown/Convention Center staff and other travellers.
3 questions
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Bend, Oregon
8 days ago
Chicago, Illinois

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Questions? Get answers from Hilton Garden Inn Austin Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had a great view of Austin skyline.”
  • Great view of Austin!
  • Very comfortable room.
 of 5 bubbles mskents, 15 Mar 2017 | Read review
“Ask for a High up City view”
 of 5 bubbles 942BrianD942, 18 Feb 2017 | Read review
“Ask for a view of the capitol, otherwise you will overlook a parking lot”
 of 5 bubbles theoze, 12 Feb 2017 | Read review
“Rooms on the east or south side may be quieter but it is Austin and outdoor music is part of the city ambiance.”
 of 5 bubbles 84Hokie, 6 Jan 2017 | Read review
“5th floor is best. We were on the 4th floor and could hear people above us.”
 of 5 bubbles sjsnedecor, 5 Jan 2017 | Read review
5 of 5