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Hilton Garden Inn Austin Downtown/Convention Center

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Traveller (154)
Room & Suite (165)
Dining (34)
Overview
Hotel website
500 N Interstate 35, Austin, TX 78701-3702 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Garden Inn Austin Downtown/Convention Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,397)
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1,369 results
Traveller rating
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Show reviews that mention
All reviews easy tiger top floor valet parking per night within walking distance sixth street nice hotel austin downtown bars and restaurants night life two blocks location is great valet service business trip live music hgi freeway
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1 - 5 of 1,369 reviews
Reviewed today

The hotel is well appointed and rooms are clean and roomy. The lobby staff was average in attentiveness and helpfulness. The concierge outside was very helpful and cheerful. We got back from a long day and it was raining so we ate at the restaurant...More

Thank Marko-NewMexico
Response from SocialMediaChampion, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded today

Hello Marko-NewMexico! We sincerely appreciate your feedback and we're very sorry you were unhappy with your restaurant experience. Satisfactory service is our mission, and we're saddened to hear we did not meet your standards. We will take your comments under advisement as we continually work...More

Hotel's Favourite
Reviewed 4 weeks ago

Food: N/A Service: 4/5 Cleanliness: 5/5 Decor & Style: 5/5 For the price, this place was a steal for the excellent location! The place was very clean and well kept. I think it was around $150/night for a weekend in September, whereas most hotels were...More

Thank SuperKirby
Response from SocialMediaChampion, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 4 weeks ago

Hello SuperKirby! Thank you for sharing your feedback with us. We are so happy to hear our location was both gratifying and beneficial throughout your stay. We are grateful to have you as our guest, and we would love to see you again soon. Thank...More

Reviewed 5 days ago

Great hotel room, service and security. Room key required to use elevator, which I liked. Staff friendly and helpful. Note that if you are booking for business and will go to the convention center and have walking problems, it is several blocks from the convention...More

Review collected in partnership with Hilton Garden Inn
Thank deborahlowery
Response from SocialMediaChampion, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 4 days ago

Hello deborahlowery! Thank you for sharing your feedback in regards to your recent stay with us. We are pleased to know you had a wonderful stay, and we are grateful for your feedback. Thank you for choosing to be our guest! Warm regards, Tom Schurr,...More

Reviewed 5 days ago via mobile

This hotel is located near the Convention Center and has good customer service and nice clean rooms. It is right next to I-35 which made it somewhat noisy, even on the higher floor where I was staying. The only issue I had was the lighting...More

Thank Fred E
Response from SocialMediaChampion, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 4 days ago

Hello Fred E! We appreciate your feedback in regards to your recent stay with us. Thank you for your review and specific details provided from your stay to help us improve our products and services for you and all future guests of ours. Thank you...More

Reviewed 1 week ago

Extremely disappointed with the lobby space, wait time, and even with paying $426.78 and they charged extra $6.54 for two regular water bottle in the room. How you are suppose to stay or even make coffee without water? I will not recommend this hotel. Much...More

Thank KZul
Response from TomS4370, General Manager at Hilton Garden Inn Austin Downtown/Convention CenterResponded 6 days ago

Thank you for your feedback. We will be happy to adjust off the bottle of water. As a 254- room Hilton Garden Inn, our lobby space is small compared to larger convention center hotels. Sorry you were disappointed. Tom Schurr GM

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About
Description
Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capital of the World." We are steps from Austin Convention Center, the legendary 6th Street, the More Warehouse Entertainment District and close by the University of Texas at Austin campus. Each of our spacious rooms and suites feature Serta Perfect Sleeper™ beds, 42-inch TVs, refrigerators, microwaves and coffeemakers. Basic WiFi access is complimentary in guest rooms and public areas. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
254
Price range
US$133 - US$424 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Austin Downtown Hotel Austin
,
Austin Hilton Garden Inn
,
Hilton Austin
,
Hilton Garden Inn Austin Downtown/Convention Center Texas
Location
United States > Texas > Austin
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
254
Price range
US$133 - US$424 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Austin Downtown Hotel Austin
,
Austin Hilton Garden Inn
,
Hilton Austin
,
Hilton Garden Inn Austin Downtown/Convention Center Texas
Location
United States > Texas > Austin
Photos
Traveller (154)
Room & Suite (165)
Dining (34)
Amenities (41)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
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Questions & Answers
Ask a question
arigatone
17 October 2017|
AnswerShow all 5 answers
Response from SWCed | Reviewed this property |
A small outdoor pool only.
1
Vote
Cathy W
24 September 2017|
AnswerShow all 6 answers
Response from ktuttle99 | Reviewed this property |
There is a garage area that you pull into to unload and checkin is right there. However there was a daily fee by hotel for parked cars. I thought that was unusual to have to pay for my car also. But the hotel is a great... More
1
Vote
labber1000
21 June 2017|
AnswerShow all 6 answers
Response from Carol M | Reviewed this property |
No they do not.
1
Vote
Room Tips
"Too expensive and weird bathroom layout"
KZul
1 week ago
Read review
"Higher rooms facing the Capital would be the best for views"
2texanstraveling
2 weeks ago
Read review
"The views from the outside rooms are amazing! Some are facing the courtyard indoors - rubbish view."
AbiC372
4 weeks ago
Read review
"Facing west - furthest from the highway"
penpalpenpal
7 Sep 2018
Read review
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