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Comfort Suites NW Lakeline

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#80 of 200 Hotels in Austin
Certificate of Excellence
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Comfort Suites NW Lakeline
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120 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites NW Lakeline
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Showing 118: English reviews
Paducah, Kentucky
Reviewed 30 May 2016

This is a very nice hotel. Room was very spacious. Pool and hot tun a little small but ok. The only bad thing was it was very hard to find. We passed it 3 times before calling for landmarks in stay here

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Helpful?
Thank Donna W
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Hi Donna W- Thank you so much for staying with us and for your review on TripAdvisor. We appreciate your feedback! We are so very sorry that you had trouble locating us. We are glad that the front desk was able to help you when you called. Now, that you know where to find us, we hope that you will...

MOUNT PLEASANT
Reviewed 9 May 2016

This is the best place we have stayed in a long time. The staff was awesome. Meghan and David went above and beyond to make us feel comfortable. The room was updated and wonderful. Thanks for a great stay.

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Helpful?
Thank STEPHEN T
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Hi Stephen- Thank you for your five star review on TripAdvisor! We are so delighted to hear that you enjoyed our staff and your room while visiting our Comfort Suites in NW Austin. Exceptional customer service is something we pride ourselves on, and it means so much to us that you noticed and took the time to write this review....

Houston, Texas
Reviewed 16 April 2016 via mobile

Heavy smoke smell when you enter the lobby and elevator. Room also smelled but not as bad I Could hear the highway noise quite a lot . Cannot close the curtains so the blinking signs outside is coming right inside your room Wifi is really bad Room seemed clean

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Helpful?
Thank michelle51313
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Hi Michelle51313- Thank you for staying with us and letting us know about your experience. We are very sorry that you were not satisfied with your stay. We know how important Wi-Fi is to our valued guests, and we try to listen to our reviews, so our Wi-Fi speeds were actually upgraded this week. All Comfort Suites hotels are non-smoking-...

Waunakee, Wisconsin, United States
Reviewed 26 March 2016 via mobile

Stayed here for 3 nights as part of a family trip in TX w/ our young adult children. Room was clean, but is a little worn & could use a few updates. As others have mentioned there are no towel racks in the bathroom which is frustrating. Room was quiet - did not hear other guests at all, although they...

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Helpful?
Thank Janell D
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest- Thank you so much for staying with us during your recent family trip to Texas. We hope you enjoyed your time in the Lone Star state! We are paying attention to all of our guest reviews and are working now to update the bathrooms to include additional towel racks, newer amenities, and to extend the breakfast times...

Warwick, New York
Reviewed 25 March 2016 via mobile

Stayed for three nights while visiting family and the Austin sites. Our room was clean and looked freshly remodeled but the bathroom could have used a new tub/shower... it worked fine but was old and dated looking. Breakfast was great and water and lemonade were offered in the lobby. Free parking but hotel is close to road so you definitely...

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Helpful?
Thank andersbeme
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Valued Guest- Thank you for staying with us and for your review on TripAdvisor. We appreciate your feedback. We are currently in the process of refinishing the bathrooms and adding new amenities. We are reading all of our guest reviews and are making the recommended changes. Bathrooms and extending breakfast hours are the first things on our list of...

Providence, Rhode Island, United States
Reviewed 24 March 2016

Very clean rooms, and friendly staff. The shower was great, until we didn't have hot water for two mornings in a row! When we complained, we were told that "the hotel is full so the hot water is running low." Are you kidding me? Later, we discovered why the hotel was full (with guests who were not paying for their...

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Helpful?
Thank Kimberly A
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Hi Kimberly- Thank you so much for staying with us and for letting us know about your experience. We are very sorry that you were not satisfied with your stay. We did host one event back in November during the Thanksgiving holiday for a guest in the hotel. The intention was not to inconvenience other guests and we apologize that...

High Springs, Florida
Reviewed 23 March 2016

This is a great facility! Ericka at the front desk was extremely accommodating, cheerful, and helpful - a true asset to your staff! The hotel is very clean and our room was spacious! Breakfast was great and again everything was kept clean and refilled. A must to stay at if your in the area!

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Helpful?
Thank Sharon T
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Hi Sharon- Thank you so much for staying with us and for your review on TripAdvisor. We are happy to hear that you enjoyed our rooms and breakfast. Erika is an amazing young lady and we are very proud to have her as a member of the team. Please come see us again the next time you are visiting the...

Levelland, Texas
Reviewed 23 March 2016

Cleanliness and quiet are most important to me, but what really impressed me was the bag that was hung on my door for my departure. It contained my receipt, an orange and a bottled water. ...which was really nice, since I don't usually eat the breakfasts. The staff was super friendly and helpful as well.

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Helpful?
Thank denimom58
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Hi Denimom58- Thank you for the great TripAdvisor review. We are glad to hear that you enjoyed the departure bag left on your door the morning of your departure. We know not everyone has time for breakfast but we like to make sure our guests are rested and refreshed for the day ahead. We hope to see you again soon...

Choctaw, Oklahoma
Reviewed 16 March 2016

This hotel was extremely nice. The hotel and my room were very clean. The Staff is extremely friendly. Breakfast is a good selection of food. The location is great....close to a mall and eating places. Highly recommend.

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Helpful?
Thank Tracy I
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Hi Tracy- Thank you for staying with us and for your review on TripAdvisor! We appreciate your high recommendation. We are happy to hear that you were satisfied with our location, cleanliness, services, and breakfast. We hope to see you again soon the next time you are traveling to Austin for business. Thank you for choosing the Comfort Suites NW...

Frisco, Texas
Reviewed 8 March 2016 via mobile

Great place to stay in Austin. The hotel is clean, everyone is friendly and helpful, the breakfast was perfect each day of our stay, and it is evident that consistent upkeep and cleanliness is important to management. When we arrived, we immediately were impressed with the fresh smell of the lobby, hallways, and our room. Comfortable and roomy accommodations for...

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Helpful?
Thank Patti W
Meghan B, General Manager at Comfort Suites NW Lakeline, responded to this review

Hi Patti- Thank you so much for staying with us and for your superb review on TripAdvisor! We appreciate your feedback. We are delighted to hear that you found the hotel to be clean, rooms to be comfortable, and breakfast to be perfect. We do work very hard to make sure each guest has an enjoyable stay each time they...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
When it comes to hotel accommodations in the Northwest Austin area, your Choice is clear. The recently renovated Comfort Suites NW Lakeline has everything you need, and nothing you don't. No matter what is bringing you to the Austin area, the location of our property will put you within a 15 mile radius of some of Central Texas's favorite attractions; just a few would include the Cedar Park Center, the state Capitol, Lake Travis, the Domain, Zilker Park, Austin Convention Center, Circuit of Americas track, and Dell Diamond. At this property, we offer all Suite accommodations with King or Two Queen beds. All of our rooms are equipped with a mini fridge and microwave. A wide range of other amenities are offered on site like, free hot Breakfast every morning, complimentary Wi-Fi, Business Center, Fitness Center, Guest Laundry, and an outdoor Pool and Spa. Come treat yourself to the Comfort Suites NW Lakeline, and experience the service and comfort you want, at a price you can afford. ... more   less 

Additional Information about Comfort Suites NW Lakeline

Address: 13681 N. US Hwy 183, Austin, TX 78750-2209
Region: United States > Texas > Austin > Northwest Austin
Price Range: €83 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites NW Lakeline 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites Austin
Austin Comfort Suites
Comfort Suites NW Lakeline Austin, Texas
Hotel Style:
#20 Best Value Hotel in Austin
#22 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites NW Lakeline staff and other travellers.
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over a year ago

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Questions? Get answers from Comfort Suites NW Lakeline staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor and seemed a good spot to avoid highway/road noise”
 of 5 bubbles AngieG507, 3 Oct 2016 | Read review
“Call Ahead ALWAYS or go online!”
 of 5 bubbles cliffsiler, 8 Aug 2016 | Read review
“Always Call Ahead”
 of 5 bubbles cliffsiler, 15 Feb 2016 | Read review
“some noise from feet above, may want to request 3rd floor.”
 of 5 bubbles 615krish, 2 Dec 2015 | Read review
“Take a room above the first floor”
 of 5 bubbles M4168WPkevinh, 14 Oct 2015 | Read review
5 of 5
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