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DoubleTree by Hilton Austin - University Area

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DoubleTree by Hilton Austin - University Area
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861 Reviews from our TripAdvisor Community

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Showing 847: English reviews
Amarillo, Texas
Reviewed yesterday NEW

We stayed here while my mother had a heart procedure at st davids. The location was great as we were able to avoid traffic. The hotel was a clean quiet place for her to recover. The staff was helpful with directions etc.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U8480WDalans
Houston, United States
Reviewed yesterday NEW

it was ok, but could use better wait staff in the breakfast area and better quality of breakfast item. I loved the room, however the cleaning lady didn't show up until late that afternoon, after we had already come back to the room. other than that it was a great stay.

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Thank Jonathan K
Reviewed yesterday NEW

Wonderful Hotel, we wanted to walk to dinner so the lady at registration referred us to a French Bistro which was wonderful with excellent food. A lady at the Bistro offered us a ride back to our hotel, which we accepted. The stay was fun.

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Thank 443deborahn
Boston, United States
Reviewed 1 week ago

This is a typical DoubleTree but the hotel is badly out of date and really needs to be refreshed. The shower door wheels needed to be replaced to move the door. The sink got you soaked if you put the water on too fast. We could not get the room warm no matter what temp we set the thermostat.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank andrewmA3150EZ
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We appreciate you feedback regarding your stay at our hotel and apologize that you did not fully enjoy your stay. I have sent our chief engineer up to the room you stayed in to correct the shower door, sink and thermostat. we appreciate you bringing this to our attention and hope to see you again in the...

Oklahoma City, Oklahoma
Reviewed 1 week ago

No ESPN during college football playoff, fumes from Reno irritated our sinuses. Sheets not changed, bed made with dirty sheets. Hotel shares open border with cemetery. Staff very unhelpful to mitigate issues.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 799traveljunkie
Jenny L, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

We appreciate your review and honesty. Our sincerest apologies for the inconvenience you experienced during your stay. We are in the stages of improving our hotel in every aspect to provide a comfortable stay for every guest. Our renovation was completed at the end of December and we would love to welcome your back for another try. If I can...

Schulenburg, United States
Reviewed 2 weeks ago

The staff treat you like family--will help you find anywhere you want to go. The rooms are spa-like--never seen such a clean room--I can't say enough about this hotel--never have been in such a happy, helpful environment. I will never stay anywhere than a Hilton in all my travels. They will help you stay at a Hilton closest to your...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Allen B
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Allen, Thank you for taking the time to post a review on Tripadvisor about our hotel. We are very pleased to hear that you truly enjoyed your stay! Our staff look at every detail to ensure each guests enjoys there stay and make it as relaxing as possible. We look forward to welcoming you back to our hotel in...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Despite a few hiccups on arrival caused by some renovations the staff were able to manage our expectations and smooth the waters. We stayed on the fourth floor and the room was quite large with a good bathroom with a bath/shower. Wifi was free and worked well. Breakfast served in house was also fine. Staff were very helpful which made...

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Helpful?
Thank Geoffrey1961
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Geoffrey, Thank you for taking the time to post a review about your stay on Tridadvisor. We are pleased to see that you enjoyed your stay. As you mentioned, we are a short trip away from the heart of downtown along with several other local attractions. We look forward to welcoming you back to our hotel in the near...

Finleyville, PA
Reviewed 3 weeks ago

The staff was very cordial upon arrival, I was able to get an early check. I chose this location because I was attending a graduation ceremony at The Frank Irwin Center, I highly recommend this location if going to an event at the Frank Irwin Center, it's just a short walk and your there. No need to worry about parking...

Review collected in partnership with DoubleTree by Hilton
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Thank M9855JIlisae
Jenny L, Director of Sales at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, I am pleased that we were able to provide an early check-in for you, and our location was convenient for you trip! Thank you for choosing us and we hope to see you again soon! Always my best, Jenny Liang

San Antonio, Texas
Reviewed 4 weeks ago

My family and I we experience the best service by clerks and room attendance, always had room clean and clerk gave us some the most delicious warm cookies. Most definitely we will go back and promote it with family and friends.

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Helpful?
Thank V1951HCjuanm
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We are pleased to hear about your wonderful experience. Our staff takes great pride in providing exception service to all of our guests. We look forward to welcoming you back to our hotel in the near future. -The Doubletree Team

Bryan, United States
Reviewed 4 weeks ago

Spacious rooms and very good breakfasts. Family could eat together before beginning day's activities. Parking is close to front entrance. Good service in bar at night for drinks and food. Staff are very gracious.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Y3755GMrobertn
Brad P, Manager at DoubleTree by Hilton Austin - University Area, responded to this review

Dear Valued Guest, We greatly appreciate your feedback and are happy to hear about your experience. Our staff takes pride in the services provided to ensure all of our guests have a truly enjoyable and relaxing to stay. We look forward to welcoming you back to our hotel again in the near future. -The Doubletree Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Austin - University Area provides a homelike warmth, less than a mile from downtown Austin. Our hotel is across the street from the University of Texas and the Frank Erwin Center. The most centrally located hotel in Austin, we're only four blocks from the Texas State Capitol and within easy reach of many Austin attractions. ... more   less 

Additional Information about DoubleTree by Hilton Austin - University Area

Address: 1617 N Interstate 35, Austin, TX 78702-1005
Region: United States > Texas > Austin > East Austin
Price Range: €128 - €257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Austin - University Area 3.5*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity and Cheap Tickets so you can book your DoubleTree by Hilton Austin - University Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Austin - University Area Hotel Austin
Doubletree Hotel Austin
Doubletree University Area
DoubleTree By Hilton Austin - University Area Texas
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Austin - University Area staff and other travellers.
3 questions
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Questions? Get answers from DoubleTree by Hilton Austin - University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High room with a view to the west (city)”
 of 5 bubbles MarkV709, 16 Nov 2016 | Read review
“Get away from the highway side. Chose a room on the cemetery side.”
 of 5 bubbles SeaRicho, 10 Oct 2016 | Read review
“Tip: Don't stay there on the same day as the Longhorns' season opener.”
 of 5 bubbles BigG-28, 8 Sep 2016 | Read review
“Ask for the chocolate warm cookies when you arrive! Extra special gift, yummy!”
 of 5 bubbles Missypooh323, 17 Aug 2016 | Read review
“I believe the 2nd floor has the updated rooms at this time.”
 of 5 bubbles Southmansion, 2 Aug 2016 | Read review
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