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Hampton Inn Austin - Arboretum Northwest

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#14 of 200 Hotels in Austin
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Hampton Inn Austin - Arboretum Northwest
Hampton Inn Austin - Arboretum Northwest
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904 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Austin - Arboretum Northwest
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Showing 893: English reviews
Wollongong, Australia
Reviewed 22 November 2015

The hotel is approximately 30 minutes drive from the airport. The staff were friendly and helpful at check in and I found the higher floor room (level 6) to be clean and comfortable. WIFI was complimentary as was the breakfast which offered a broad selection of hot and cold food.

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Thank Simon W
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Simon W, it was an absolute pleasure having your stay with us. Thank you for taking the time to write a great review! We pride ourselves on our service and offering the greater, complimentary selections, made available to our guests. Thank you for acknowledging some in your review. We hope to see you again Simon W, whenever you make your...

Reviewed 21 November 2015 via mobile

Really great stay!All staff were very kind and helpful! Rooms were very clean and quiet. Breakfast was a TRUE breakfast, and actually yummy! We were worried as our room was close to elevator but it was actually very quiet.Beds were comfortable and provided a good nights rest. Really glad we found this place and at the price!

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Thank elizabeth l
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Elizabeth l, thank you so much for such an AWESOME review about your recent stay with us! I'm happy to hear that our staff was kind and helpful. Your acknowledgment of Jennifer means the world and she appreciates your kind words! We want our guests to feel comfortable during their stay, and it is a pleasure to hear we succeeded...

Port Arthur, United States
Reviewed 20 November 2015

Great establishment with great staff. All are Friendly, courteous, and professional. During my business trips I stay in Austin, Texas at least a dozen times a year. I always stay with the Hampton Inn Arboretum. A place where you are treated like royalty on every visit in a lodging that reflects the same.

Review collected in partnership with Hampton
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Thank John F
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

It is always a pleasure having your stay with us John F! Thank you for your fantastic review about our hotel and your experiences here with us. Guests, such as yourself, bring such joy to each of our jobs here at the Hampton Inn and we always look forward to your arrival. We appreciate your kind words acknowledging out staff!...

Jackson, United States
Reviewed 20 November 2015

This is a clean, well managed and well-staffed hotel. Breakfast is available in the mornings and they provide complimentary bottled water. The high speed internet works extremely well and it is complimentary as well. I highly recommend this hotel.

Review collected in partnership with Hampton
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Thank Marlena P
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Marlena P, thank you so much for your wonderful review about your recent stay with us! We are extremely excited that you were able to experience our friendly staff and wonderful complimentary breakfast! Striving for the ultimate comfort for each guest is what we aim to do! We hope to see you again, Marlena P, if you ever come back...

Michigan
Reviewed 18 November 2015

Not a knock against Hampton Inns, I've stayed in plenty, but this really was one of the nicest Hamptons I've stayed in. For me it was perfectly located in relation to the Austin Convention Center, maybe not in the heart of the more vibrant part of the city but that was mere blocks away, an easy walk; but if you're...

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Thank pablo_a2
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Pablo_a2! Thank you for such a nice review about our property and your stay with us! We GREATLY appreciate your words in regards to our specific Hampton property, and it exceeding your expectations, our property being once of the nicest Hampton Inns! Thank you for acknowledging our amenities and we are happy to hear you were able to enjoy our...

Miami Beach, Florida
Reviewed 18 November 2015

We stayed at the Hampton while attending a wedding in Austin. Staff were very helpful when we asked for directions to The Domain which is where we were to meet family members. I enjoyed the room and the bed spread was very clean and comfortable. I felt I was in good hands in this hotel and enjoyed the complimentary breakfast...

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Thank Grace M
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

It was an absolute pleasure having you here Grace M! Thank you so much for taking the time to write a great review about your time with us! We hope the wedding was beautiful and that seeing your family brought much joy! We are pleased to hear that our staff was helpful during your interactions and that you room was...

Copperas Cove, United States
Reviewed 18 November 2015

Pleasant and knowledgeable staff, it is obvious that customer service a priority for the staff. Check-in process took less than 2 minutes and staff was thorough and friendly. Clean and quiet room. I have stayed at this location multiple times, and would definitely recommend this location.

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Thank Chief J. D. G
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Chief J. D. G thank you, thank you! What a fabulous review. We are beyond thrilled you have enjoyed your stay with us, multiple times, and we are always happy to see you. It is reviews like yours, that lets our staff know that our level of service is superior. We want every guest to feel the exact way you...

Binghamton, New York
Reviewed 16 November 2015

We stayed at the Hampton Inn while in town for a wedding. The hotel was very clean and comfortable. It had all the amenities we needed and the breakfast was actually pretty good! We stayed in a king room with a sofa and the room was quite large. The complimentary coffee in the lobby was a very nice touch. The...

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Thank LoverofTravel123
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

LoveofTravel123, it was such a pleasure having y'all stay with us this past weekend! Thank you so much for taking the time to write such a wonderful review! We are happy to hear that you were satisfied with your stay, feeling comfortable and well taken care of by our staff! We were more than happy to hold your luggage in...

lufkin, United States
Reviewed 16 November 2015

Great service for the ladies at the desk! Hannah and Brie were so very helpful with anything I needed. They even called me by name when I was finished with my business in town and printed several maps for me during the stay so I wouldn't get lost. Best hotel visit I have ever been associated with!

Review collected in partnership with Hampton
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Thank Ben B
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Ben B! Thank you for a FABULOUS review in regards to our guest services! We truly have a wonderful staff and its team members like Hannah and Brie who make all the difference. I know they appreciate your acknowledgements and we all enjoyed y'all staying with us! Please be sure to come back to our location, as I know we...

Reviewed 16 November 2015

Good breakfast, good friendly staff. Had a great time in the rooms working at the time of work and relaxing at the time of relaxing. This is a good place close to a lot of places of business and is easy to commute to and fro from them.

Review collected in partnership with Hampton
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Thank anoopk791
AUSNWManager, Guest Relations Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

anoopk791, thank you for your EXCELLENT review! We are happy your experience with our staff and facility were both positive. It sounds as if you were able to feel at home and comfortable while here, which makes our entire staff extremely thrilled! anoonpk791, we hope to see you in the future, if you ever make your way back to Austin!...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 West Braker Lane, Austin, TX 78759-5300
Region: United States > Texas > Austin > Northwest Austin
Price Range: €106 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hampton Inn Austin - Arboretum Northwest Texas
Hotel Style:
#3 Family Hotel in Austin
#5 Best Value Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
6 questions
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Kent, Ohio
3 months ago
Kent, Ohio
3 months ago
Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS

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Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
, 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
Peter_Apex, 10 Aug 2016 | Read review
5 of 5