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Homewood Suites by Hilton Austin-Arboretum / NW

Expedia.comUS$145*
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#8 of 200 Hotels in Austin
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton Austin-Arboretum \/ NW
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734 Reviews from our TripAdvisor Community

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Showing 722: English reviews
Start your review of Homewood Suites by Hilton Austin-Arboretum / NW
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Reviewed yesterday NEWvia mobile

It was great, nearby to The Domain. Has great employees which are so helpful and so friendly. Even if you decide to stay in the hotel you feel like you are at your home. Good food, the one thing they should work on is there gym, it is so small.

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Helpful?
Thank Hagop B
Dallas
HOTEL’S FAVOURITE REVIEW
Reviewed 25 February 2017

This hotel sits off the road between, and behind, a couple of other hotels, so it is not obvious from the road. It is surrounded by trees, which makes the parking lot very nice. The front desk clerk was very friendly and welcoming. For some reason we were given a handicapped room, which was fine except for the shower area....

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Helpful?
Thank Adoublem
About Hotel's Favourite Review
Jason A, Assistant General Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Howdy Adoublem! I wanted to thank you for sharing your feedback about your stay with us. I am glad to hear that the bed in your suite was super comfortable and the separate living room area met all of your needs. I apologize that you were given our handicap accessible room and that it caused the inconvenience of having to...

houston
Reviewed 3 days ago NEW

We use Hilton product for many years in several places in US and have always felt that "homey" feeling. This recent stay didn't disappoint. Although it is an older property is has been well maintained. Staff is very friendly and helpful. We stayed in the 2 bedroom suite (2 rooms with adjoining door) and we found it to be very...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank hou2txw
Austin, United States
Reviewed 6 days ago NEW

Clean facility, beds comfortable, nice to have a kitchenette to make food for my diet. I always love staying at Homewoods and this one is no exception. Located close to the NW tech area in Austin you can quickly and easily get to the businesses you are visiting.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 525brucea
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you so much for taking the time to leave us this amazing review! Knowing we provided you with a wonderful stay is exactly why each and every single one of us here at the Homewood Suites are proud of the company we work for. We thank you for your kind words and hope to see you again soon!

San Francisco, United States
Reviewed 1 week ago

Overpriced for what you get. Good-sized suites but bare bones amenities (limited bath supplies, very limited fitness center, no restaurant, etc.) Closet door came off hinges when trying to close it. Worst part: there were cockroaches in my room in the dining part of the suite. Disgusting. Best part: front desk attendant Jacob was very friendly and helpful when I...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 711gingerl
Alex A, Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Dear 711gingerl, Thank you so much for taking the time to review our hotel on Tripadvisor. I am so sorry to hear that you did not have an enjoyable stay at our property. We take all reports of pests in our hotel very seriously and are taking all necessary steps to investigate this problem to ensure that it does not...

Minneapolis, Minnesota
Reviewed 1 week ago

Fine accommodations. Friendly staff. Good breakfast. Comfortable beds. Room needed some repairs. Location is ok for area business activities but a little too far out for Austin activities. Better signage would help

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank O5583CUjohns
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you for taking the time to leave us this review. I will be sure to communicate the signage situation with my general manager to see what options we have to make this issue a nonexistent one. I am glad to see that our staff was helpful throughout your stay and that you had a good nights sleep. We wish...

Natitingou, Benin
Reviewed 2 weeks ago

Excellent service and value at Hilton Homewood Suites in the Arboretum area of Austin. Close enough to downtown and surrounded by green spaces and trees. Very pleasant two room suite and excellent free breakfast each morning

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Julie W
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you Julie W for taking the time to leave us this review! Knowing we provided excellent service is exactly why I feel we have the best team in all of Austin! I love the surrounding area and all the trails and parks that are close by! I will be sure to pass this along to my breakfast team because...

Memphis, Tennessee
Reviewed 2 weeks ago

Been staying here for over 15 years. Its always my first choice when staying in Austin. Wonderful location and the staff is over the top. This is a quite place in the big city. If you have a pet its the only location that has lots of available room to walk them. It is adjacent to a nature area with...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Daniel O
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you Daniel O for raking the time to leave us this amazing review! Knowing we have provided excellent service for over a decade is exactly why i'm so proud to work for this company. We thank you for your continued business and hope to see you again soon!

Hyderabad, India
Reviewed 2 weeks ago

I have stayed here multiple times and experience is consistently good .. Feels like home to stay. Quality of rooms is excellent, small kitchen in the rooms makes it super comfy. Quality of complimentary breakfast is superb as well, good variety.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Gaurav S
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you Gaurav S for taking the time to leave us this review! Our goal here is to make all of our guests feel right at home so knowing we accomplished this is music to our ears! I love how our suites come with kitchenettes as well! I will be sure to pass this along to our breakfast team because...

Waco, Texas
Reviewed 2 weeks ago

Clean, comfortable, Perfect. Wish we could've stayed longer. Kids had a blast. Staff was very polite. Housekeeping was excellent, made sure we had clean towels at all times. Next time we're in the area we will definitely choose them.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 5superstar
JacobHillGSM, Guest Relations Manager at Homewood Suites by Hilton Austin-Arboretum / NW, responded to this review

Thank you so much 5superstar for leaving us this review. Reviews like this is exactly why we love what we do. We strive to consistency to deliver nothing but the best experience for our guests. We wish you safe travels and can't wait to have you back!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Homewood Suites by Hilton Austin Arboretum Northwest is designed to make you feel at home, whether you're traveling for a few nights or longer. All guests can enjoy free WiFi, daily hot full breakfast and evening social, featuring a complimentary snacks and beverages Monday through Thursday evenings. Unwind in your one- or two-bedroom suite with separate living area and kitchen. Prepare Tex Mex recipes in the suite's fully equipped kitchen. Our suites have room to work and relax.Enjoy a workout in our fitness center or a refreshing swim in the pool. Our business center and meeting spaces offer an office away from home. ... more   less 

Additional Information about Homewood Suites by Hilton Austin-Arboretum / NW

Address: 10925 Stonelake Blvd, Austin, TX 78759-5749
Region: United States > Texas > Austin > Northwest Austin
Price Range: €125 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Austin-Arboretum / NW 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Austin-Arboretum / Nw Hotel Austin
Homewood Austin
Hilton Austin
Austin Hilton
Austin Homewood Suites
Homewood Suites Austin Arboretum
Homewood Suites By Hilton Austin-Arboretum / NW Texas
Hotel Style:
#6 Business Hotel in Austin
#7 Family Hotel in Austin
#14 Best Value Hotel in Austin
#37 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and other travellers.
5 questions
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Brooklyn, NY
3 months ago
Santa Clarita, California

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Questions? Get answers from Homewood Suites by Hilton Austin-Arboretum / NW staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a corner room, nice and quiet!!”
62Vetteman, 16 Mar 2017 | Read review
“Unless you need a handicapped room do not stay in one.”
Adoublem, 25 Feb 2017 | Read review
“I have not been disappointed with any room I have stayed in...”
chrislP7515EV, 4 Jan 2017 | Read review
“The king size suites are spacious and roomy!”
Cruz828, 2 Nov 2016 | Read review
“Ask for a room with a view.”
kimf261, 1 Nov 2016 | Read review
5 of 5
Expedia.com
US$145* /night
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TripAdvisorUS$144
AMOMAUS$158
HomewoodUS$144
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*Disclaimer
Prices are for 1 room, 2 adults
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