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Hyatt Place Austin/Arboretum

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#71 of 197 Hotels in Austin
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Place Austin\/Arboretum
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346 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Houston, Texas
Reviewed 6 days ago NEW

This property is in a great convenient location. I know they are doing renovations my room was kind of muggy and had an odor. The rooms were clean and fresh towels. The showers were leaking water on the floor and the outlets weren't working the front desk did not assist in fixing the situation

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Helpful?
Thank ninyang
Spring, Texas
Reviewed 1 week ago

Close to many great restaurants and Dave and Busters. We booked to stay close to family for an event. Had a very quiet room on the 6th floor. The morning breakfast was good and the shower was nice. I would like to redo our guest bath to something similar.

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Thank Reneem09
Willis, Texas
Reviewed 2 weeks ago

Great location close to the Arboretum and near downtown area. Excellent service by staff. Clean. The food was excellent. We were visiting my daughter & family in Round Rock, just 10 minutes away. Will stay there again.

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Thank dixiee2016
Tulsa, Oklahoma
Reviewed 2 weeks ago

Although some things in the room were worn, the room was spacious and clean. The staff were very friendly and hardworking and seemed to be short handed....currently no room service is available. No microwaves in the room.

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Thank 420veronical
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Greeting and Thank You for your time on our review. We too have notice the ware and tear and have decided to go undergo a renovation. Once completed we are looking forward to a newly refreshed hotel. Though for Hyatt place we are not set up for use of a microwave in the rooms. We do have on available in...

Reviewed 3 weeks ago via mobile

Meh. We've stayed at this property before and have learned of other nearby options that are better. We used expiring miles... you get what you pay for. The rooms are noisy and showers are in need of a serious cleaning and/or overhaul. The grout is filthy. AC units extremely loud and you can't adjust the direction of the air. We...

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Helpful?
Thank Carie A
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Thank You for your Review, Very unfortunate that your stay was not as you expected. We are currently in the process of updating our rooms to better conditions. As time goes by wear and tear from so much use takes it toll on items used every day. Adjoining rooms are available as needed, however it does occur that another occupant...

San Antonio, Texas
Reviewed 4 weeks ago

This hotel is very accessible and visible from the highway which is great. Also nice to have a restaurant within walking distance. Upon checking in the attendant was very friendly and efficient. Check in took maybe 5 min which is awesome! The room looked and smelled clean which is nice, but the shower needs some deep cleaning and checked for...

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Helpful?
Thank Batata32
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Hello! Please excuse our hotel, this ol'gal is due for updates that we are aware of. Luckily we are currently under renovation and look forward to having a lot of these issues corrected. Though it was very unfortunate what you experienced, you'll be pleased know we are working on correcting them. Once completed we do hope you come back an...

Columbia, South Carolina
Reviewed 17 December 2016

My experience at the hotel was aweful. Unfortunately we booked 9 days and were locked in. The staff was rude. The rooms and carpet were dirty. The bed and pillows were uncomfortable and worn. Never again...

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Thank elizabethdianned
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Greetings and Salutations, It is very unfortunate your experience with us was unpleasant. We here at Hyatt strive to help guest be as comfortable as possible while away from home. Even being in a reservation you feel "stuck" in, I'm sure having spoken to a manager we would have happily assist in getting you into a better room or moving...

Houston, United States
Reviewed 16 December 2016

The room was fairly comfortable. The bathroom felt cramped. When you opened the bathroom door, it almost collides with the toilet. A better design for the upright shower is needed to prevent water from splashing out on the floor. Very messy.

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Thank 710efrainb
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Greetings, Thank you for taking a minute to share your experience with us. We do look forward to the completion of the renovations we are currently under. We are looking into correcting and updating a few thing within our hotel. Once completed, we do hope you decided to give us another during your next visit to Austin. Thanks again for...

Phoenix
Reviewed 13 December 2016

The breakfast was great, staff was friendly, and room was nice. Location was decent, not too far from restaurants and other shopping choices. The only complaint I had was the sheet kept coming off the mattress.

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Thank emojens
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Salutations, Thank You for your review of our hotel. We are pleased to hear that were able to enjoy our hotel and the conveniences we have around us. We have recently taken on a few new members for our housekeeping staff. And is sounds as though there may have been a mix up on the sheet size that was placed...

Reviewed 13 December 2016

The staff at this hotel is like no other I have encountered at other hotels. They went out of their way to greet us, were helpful and oh so friendly. The free breakfast was really great with a wide choice of items from eggs to fruit to toast to cereal. Everything anyone could want. Will stay here again on other...

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Thank islandhh
Gabriel B, Manager at Hyatt Place Austin/Arboretum, responded to this review

Hooray for Hyatt Place Austin Arboretum! Thank Very Much for your kind words about out staff. We enjoy making sure our guests are as comfortable as can be while away from home. We understand most of our guest come through on business. Having so much already on the mind, we try to alleviate some of that stress. From our complimentary...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located at the intersection of State Hwy Loop 1 and US Highway 183, and just ten miles northwest of downtown Austin, Hyatt Place Austin/Arboretum offers visitors access to some of the area’s greatest attractions including the Arboretum at Great Hills, the Domain, Gateway Shopping Center, University of Texas, and the Highland Lakes. We're also minutes from numerous corporate offices, such as IBM, Apple, Oracle, Dell, 3M, Charles Schwab, Microsoft, AT&T, eBay, and more. ... more   less 

Additional Information about Hyatt Place Austin/Arboretum

Address: 3612 Tudor Boulevard, Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Price Range: €121 - €246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Austin/Arboretum 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Austin
Austin Hyatt
Hyatt Place Austin/Arboretum Texas
Hotel Style:
#46 Business Hotel in Austin
#47 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Austin/Arboretum staff and other travellers.
2 questions
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Questions? Get answers from Hyatt Place Austin/Arboretum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My second floor room facing the street was very quiet and the blackout curtains did their job.”
 of 5 bubbles ScottS129, 10 Sep 2016 | Read review
“Italian Restaurant next door”
 of 5 bubbles LaserJazz, 26 Jul 2016 | Read review
“There is no view of anything where this hotel is located, so I don't think it matters”
 of 5 bubbles rockstarlette, 8 Jul 2016 | Read review
“Ask for a room on the second floor that is in the building where you can park & come in on 2nd floor.”
 of 5 bubbles wc245, 24 Jan 2016 | Read review
“if they give you 323, ask for another room.”
 of 5 bubbles JimmyBtx, 13 Sep 2015 | Read review
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