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La Quinta Inn & Suites Austin Airport

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La Quinta Inn & Suites Austin Airport
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340 Reviews from our TripAdvisor Community

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Showing 335: English reviews
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Washington, DC, United States
Reviewed 4 days ago NEW

I booked 16 rooms for a group traveling to a training in Austin. The staff made it easy to manage the reservation process and everyone checked in and out with no problems. The lobby area and area outside of the lobby were good places to congregate and network. No one in the group had issues with their rooms. Shuttle service...

Review collected in partnership with La Quinta
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Helpful?
Thank stephencA1236XP
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for the great review. We take pride in the features you mentioned. We look forward to serving you again in the near future! Sincerely, LQ Customer Care

Austin, United States
Reviewed 1 week ago

Hotel is lacking in many respects, it needs to be refreshed and renovated in many areas. However, staff was nice and no significant problems. Room 317. Hotel has a good location, near airport and provides shuttle services

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Thank N9316DNdavidb
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. We are delighted that this property was a good location for you during your stay and provided shuttle service. It sounds like, overall, you had a good guest experience; however, we are very sorry to hear that we did not meet your expectations. This...

Memphis, Tennessee
Reviewed 2 weeks ago via mobile

Due to a scheduling snafu I was without a room in Austin and all hotels were sold out due to the state convention. La Quinta had 1 room so I drove 28 miles to sleep there. Price was OK considering, service as great, location was ok, room was a bit worn out to be honest BUT the bed was comfortable...

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Helpful?
Thank glenn S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you enjoyed your stay. However, I am sorry to hear that you were not satisfied with the room in general. This has been communicated to the concerned management staff. When a guest takes the time to write, we are especially grateful. Again,...

San Benito, United States
Reviewed 19 January 2017

This hotel went out of their way to provide me with a fantastic lodging experience, they were so nice and helpful, I loved the personal touch. I have been at other hotels and none have had such helpful and pleasant staff. I really recommend this hotel. It was quiet with very limited noise. I was able to sleep the whole...

Review collected in partnership with La Quinta
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Helpful?
Thank Leonor H
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

College Station, United States
Reviewed 17 January 2017

I think this was an average stay based on the fact that they were in the process of cleaning up a pipe burst. They worked hard to clean up the mess, but is was noisy and smelly, so I expected to see a discount for the stay. No, I did not ask for one, but I think that goes toward...

Review collected in partnership with La Quinta
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Helpful?
Thank Jeff M
Nashua, New Hampshire
Reviewed 16 January 2017

Review collected in partnership with La Quinta
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1Thank 1991MrsNH
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Reviewed 28 December 2016 via mobile

Wow, what a dirty hotel! House keeping manager should be fired. Maybe the general manager, Michael West, should be also. I've traveled a lot for work and pleasure and this was one of the dirtiest rooms I have ever stayed in. We stayed in a king two room suite. Shower had little rocks in it so it probably wasn't even...

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Helpful?
1Thank Brad J
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thanks for your review. Cleanliness is an important standard of service at LaQuinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Sincerely,...

Phoenix, Arizona
Reviewed 22 December 2016

We have stayed at this hotel a few times, due to its proximity to the airport. We only live 2 hours away, but stay here when we have early morning flights. The front desk staff is very friendly and helpful. The breakfast is a typical LQ breakfast, but it's fine for catching a quick bite before catching a flight. We...

Review collected in partnership with La Quinta
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Thank SKelley61
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

When a guest takes the time to write, we are especially grateful. Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. At LaQuinta Inn & Suites, we constantly strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed. We...

McKinney, Texas
Reviewed 21 December 2016

I was only there for the night; checked in late and left early, but from what I saw it is a very nice LaQuinta near the Austin Airport. My room was on the first floor and was clean, up to date, and everything worked. Check-in was smooth and friendly. The breakfast could use some help, but there is a Denny's...

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Helpful?
Thank satraveller3507
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Thank you for your positive comments. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Sincerely, LQ Customer Care

Llano, United States
Reviewed 14 December 2016

This hotel is fabulous if you are traveling out of the Austin Airport. They provide all you need to get to and from the airport and they keep your car while you are away. I highly recommend this hotel!

Review collected in partnership with La Quinta
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Helpful?
Thank Phyllis R
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Austin Airport, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, LQ Customer Care

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Austin Airport

Address: 7625 E Ben White Blvd, Austin, TX 78741-6819
Region: United States > Texas > Austin > South Austin
Price Range: €106 - €262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Austin Airport 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Austin Airport Hotel Austin
La Quinta Inn And Suites Austin Airport
La Quinta Austin
Austin La Quinta
La Quinta Inn & Suites Austin Airport Texas
Hotel Style:
#67 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Austin Airport staff and other travellers.
3 questions
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Vidor, Texas

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Questions? Get answers from La Quinta Inn & Suites Austin Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay at this property at all costs!”
 of 5 bubbles 210timh, 15 Sep 2016 | Read review
“Before you settle on a room, go look and smell. The first one we got smaller so moldy we had to be moved. The second didn't small bad.”
  • Thus was before we used it.
 of 5 bubbles theeshopper, 6 Sep 2016 | Read review
“If your looking for great customer service and a welcoming staff do not come here.”
 of 5 bubbles r0cky71, 26 Jul 2016 | Read review
“I was on 3rd of five floors, all are probably good.”
 of 5 bubbles pekopper, 30 May 2016 | Read review
“Ask for a roomthat does not face the highway.”
 of 5 bubbles hiwaychild, 5 May 2016 | Read review
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