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Residence Inn Austin Northwest/Arboretum

226 reviews
#58 of 204 Hotels in Austin
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Traveller (25)
Room & Suite (34)
Dining (7)
Overview
  • Excellent53%
  • Very good32%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“whole foods”(19 reviews)
“sports court”(3 reviews)
“front desk”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn Austin Northwest/Arboretum
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Reviews (226)Write a Review
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114
71
19
12
6
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All reviewswhole foodssports courtfront deskfull kitchenlong term stayone bedroom suitegreat place to staythe entire staffthe sofa bedbreakfast areabusiness tripan extended stayoff the highwayup to datehousekeeping staffliving arearooms are spacious
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21 - 25 of 222 reviews
Reviewed 18 September 2017

I only use Marriott brands motels and hotels when I travel, and the staff at this residence inn is the reason why, friendly, professional, every thing was well kept. I just cant say enough as to how wonderful the entire facility is.

Thank Gene G
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded 20 September 2017

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Reviewed 17 September 2017

We stayed at the Residence Inn Austin Northwest/Arboretum for our son's wedding from 9/5/17 for a week. From the beginning when booking my reservation, I received help with my booking and rate to get the 2 bedroom suite with handicapped accessibility without issue. Artina was...More

Thank eats0feden
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded 20 September 2017

Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Reviewed 12 September 2017

Guest Services Representative Artina, of Residence Inn/ Northwest Aboretum, is a perfect example of what a Guest Services Representative should be. Making my reservation over the telephone was such a pleaseant experience with Artina. She made me feel like an honored guest, over the telephone....More

Thank whereiskimmie
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded 13 September 2017

Thank you for taking the time to share your detailed feedback with us. It was great hearing that Artina had a positive impact on your stay. We hope to have the opportunity to welcome you again and make your future stays five stars.

Reviewed 11 September 2017

I can't say enough about how wonderful this hotel is! The cleanliness of the entire facility - the comfort of the rooms and the beyond accommodating staff makes this one of the best hotels I've ever stayed in during my 35 years of business travel!More

Review collected in partnership with this hotel
Thank Westwood64
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded 13 September 2017

We appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience....More

Reviewed 11 September 2017

Keep doing what you have been doing to make my stay pleasurable. The room and housekeeping was fine and the breakfasts had a wide variety of foods to satisfy one's appetite and diet restrictions. The reception was very welcoming.More

Review collected in partnership with this hotel
Thank gnjorgensen
Response from General M, General Manager at Residence Inn Austin Northwest/ArboretumResponded 12 September 2017

We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$138 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Family Hotel in Austin
#50 Business Hotel in Austin
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$138 - US$312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Family Hotel in Austin
#50 Business Hotel in Austin
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (25)
Room & Suite (34)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"rooms on the first floor have no daylight. They're like bat caves."
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"Stay on the top floors, that way you never have an elephant walking above you!"
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"Thoroughly enjoy the suites; great to have coffee, refrigerator, etc."
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"Enjoyed my 1st floor suite."
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