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Residence Inn Austin South

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#83 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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177 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Austin South
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Showing 173: English reviews
Layton, Utah
Level Contributor
6 reviews
3 hotel reviews
Reviewed 18 May 2015

Marriott normally provides some of the best accommodations available. The staff at this hotel was superb. They went well beyond to meet or exceed our expectations. However, our initial impression of the hotel was not favorable. The front door was broken (mechanical) and was missing the handle. The room was acceptable, but appeared not to have been updated for a... More 

Helpful?
Thank Scotty4u
Amy S, General Manager at Residence Inn Austin South, responded to this review

Scotty4u, Thank you for taking the time to review our hotel on Trip Advisor. I am glad to hear that our staff went above and beyond to meet your expectations. We are currently getting our front doors replaced with new sliding glass doors and have re-upholstered our furniture in the breakfast area. I appreciate you bringing this to our attention... More 

Houston, Texas
1 review
Reviewed 28 April 2015

Awesome Front desk Staff, great freshly prepared breakfast and snacks (you can say Dinner with Drinks from Mon-Thu), and friendly Room Service; plenty of Parking; clean GYM; nice relaxing area; clean swimming pool. For those of you who have Pets this is Pet Friendly too :) Always welcoming guests with a big smile.

Helpful?
Thank Shivam78M
Amy S, General Manager at Residence Inn Austin South, responded to this review

Sivaram, Thank you for taking time to review our hotel on TripAdvisor! Its been wonderful hosting you at the Residence Inn & getting to know you during your time in Austin. I will be sure to pass on your positive feedback to the team. Have a great week! More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 April 2015 via mobile

We chose this hotel based on the positive reviews and user submitted photographs. Location wise, it's right off of 35 and near other hotels so it wasn't too hard to get to. The hotel overall is very clean and well kept, everything seemed to be recently renovated. Our room was on the third floor away from the highway and it... More 

Helpful?
Thank Suzie T
Amy S, General Manager at Residence Inn Austin South, responded to this review

Suzie T, We appreciate your kind words in regards to your recent stay with us at the Residence Inn Austin South! We are located just miles from downtown and our hot breakfast buffet has a variety of food for everyone. We would love to have you back next time you are in Austin! More 

Woodinville, Washington
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 April 2015 via mobile

We stayed for two nights in April. The front desk staff and really all the staff we had contact with were very customer service oriented. We had one of the smaller rooms with a queen bed. Very clean and had everything we needed. The reason I only gave it 3 stars is because of the noise from other rooms. Very... More 

Helpful?
1 Thank bookbat1
Amy S, General Manager at Residence Inn Austin South, responded to this review

Bookbat1, Thank you for taking time to let us know how you recent stay was with us. I do apologize for the noise you experienced from other guests' but am happy to hear that you were able to enjoy our complimentary shuttle downtown! Our breakfast buffet is plentiful and easy for everyone to find what they're looking for. We look... More 

panama city, florida
Level Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 April 2015

Most residence Inns I have stayed at have been reasonably well constructed and quiet. This hotel is NOT! It is a wooden structure with little noise insulation between floors. If you must stay here, stay only on the top/3rd floor or you may enjoy the week I just spent at this hotel. Waring my Bose noise canceling headset every night... More 

Helpful?
Thank pitstop53
Amy S, General Manager at Residence Inn Austin South, responded to this review

Pitstop53, Thank you for letting us know about the experience you had in regards to the noise - we are working on a permanent solution to help eliminate the noise. Should you return to Austin please reach out to me directly as I would like to compensate for your recent stay with us. More 

1 review
Reviewed 27 March 2015

I booked the room online and paid for it in advance. I got there and the girl deserie I want to say was her name asked for a card on accidental. Ok standard procedure. The next day I check out and she gives me a receipt with charges on it. I asked her hey why is there charges to my... More 

Helpful?
Thank eddiej1221
Amy S, General Manager at Residence Inn Austin South, responded to this review

Eddiej1221, I am so sorry there has been a billing issue from your last stay with us. Please contact me directly at the hotel so I can personally look into this and resolve the situation at your convenience. More 

Texas
Level Contributor
213 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 17 March 2015

This hotel is located in a cluster of sister hotels of varying clientele focuses. This property offers the most spacious rooms, with expansive open living areas and multiple closets. I was greeted very friendly young lady, and check-in was quick and easy. The meandering hallway gave me pause for a moment, but a second glance made it quite plain how... More 

Helpful?
Thank Kaiser_D
Amy S, General Manager at Residence Inn Austin South, responded to this review

Greetings, We appreciate you taking time to share feedback about your stay with us. It sounds like you stayed in our open, studio suite but if you come back and are traveling with more people our one bedroom or two bedroom suite offers the door separating the bedroom from the living room. This would provide more privacy to everyone. We... More 

Franklin
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 March 2015

I am a lifetime platinum member with Marriott but even I was impressed with the service level of this hotel's staff! From the greeting at check-in to the way they handled special requests was amazing. They keep coffee, water and snacks available to all their guests and greet everyone with a smile. Even through the hotel's busiest time (SXSW 72,000... More 

Helpful?
Thank JayB888
Amy S, General Manager at Residence Inn Austin South, responded to this review

JayB888, Thank you for being a lifetime Platinum Member with Marriott! Your kind words and praises to our team mean a lot coming from someone like you that travels so much through out the year. We look forward to hosting you when you come back to Austin next time! More 

Bellmore, New York
Level Contributor
309 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 16 March 2015

This hotel is located in a strip of 6 hotels off I-35 south of the city of Austin and about 6 miles from the airport. All the Marriott Brands and Hilton brands are clustered together. This hotel however faces side to side from the highways instead of face to the interstate as all the others do. This provides a bit... More 

Helpful?
Thank Tworivertravelers
Amy S, General Manager at Residence Inn Austin South, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. Since we are an all-suite style hotel with kitchen in all of our rooms and full hot breakfast buffet available every day, our pricing is based on our amenities we offer. I am pleased to hear you enjoyed your room & our staff was friendly & accommodating... More 

Providence, Rhode Island
1 review
Reviewed 16 March 2015

This was my first time to Austin and as soon I walked through the door with my 9wk old puppy I was greeted with warmth and such positive energy:) I knew the hotel was pet friendly but they go above and beyond to make sure the experience was comfortable. The super friendly, accommodating staff, made sure I had plenty of... More 

Helpful?
Thank Kevin J
Amy S, General Manager at Residence Inn Austin South, responded to this review

Kevin & Mabel, Thank you for taking the time to respond on Trip Advisor about your stay with us. We are glad you were able to bring your 9 week old puppy to stay with you and enjoyed our breakfast as well! We look forward to seeing you in a few weeks! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The newly renovated Residence Inn Austin South is within driving distance to many of the area's attractions, including the unique ambiance of 6th Street, the excitement of the University of Texas and Longhorn football, and Austin's Town Lake with miles of hiking and biking trails. All pet-friendly suites have fully-equipped kitchens, flat-screen TVs, free WiFi and separate living and sleeping areas. The property also features complimentary breakfast and weekday evening reception, outdoor pool, fitness room, and outdoor multi-purpose Sport Court. ... more   less 

Additional Information about Residence Inn Austin South

Address: 4537 South IH-35, Austin, TX 78744
Region: United States > Texas > Austin > South Austin
Price Range: €110 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin South 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Residence Inn Austin South Hotel Austin
Austin Residence Inn
Residence Inn Austin South Texas
Hotel Style:
#20 Green Hotel in Austin
#31 Business Hotel in Austin
#45 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Austin South staff and other travellers.
5 questions
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Questions? Get answers from Residence Inn Austin South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a quiet; freeway noise loud on upper floors, front rooms”
 of 5 bubbles BeachTraveler29455, 16 Nov 2016 | Read review
“A room on the east side or in the middle of the south or north sides will be quieter than those closer to the west, I-35/Frontage Road side”
 of 5 bubbles HMN67, 29 Oct 2016 | Read review
“Ask for a room away from the highway”
 of 5 bubbles 229evanc, 30 Sep 2016 | Read review
“Always go for the larger rooms with a kitchen and separate bedroom. Don't cost much more.”
 of 5 bubbles Brichford, 12 Sep 2016 | Read review
“The third floor was very quiet”
 of 5 bubbles AnnC576, 22 Apr 2016 | Read review
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