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Quality Inn at Arlington Highlands

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129 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Allen
Reviewed 2 March 2016

We booked a night because I did not want to drive 1 1/2 hours across town in rush hour traffic before my mother's surgery. The doctor's website recommended this hotel because of it's location to the surgery center. It is a bit of an older hotel and it is right off Interstate 20 so there is a noise factor but...

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Helpful?
Thank Jennifer P
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Jennifer We are glad to hear that your surgery went well. Being located right across the street from the Kleinman Evangelista eye center is a great benefit for our guests when they come into town for medical purposes. We are glad that you were able to secure our preferred rate and that your recovery at the hotel was seamless....

Reviewed 15 January 2016

I was here this past week for work. Rooms were clean, free breakfast was a nice feature. Staff is Excellent!! I had no issues with my room and the manager seemed genuinely interested about my opinion of my stay.

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Helpful?
Thank Chance W
ML2014, General Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Chance W We are so excited to hear that your stay with us was pleasant. I'm glad to hear that your were able to enjoy the complimentary hot breakfast and our staff treated you well. We hope that you will consider using us again when you are visiting the Arlington area for work and recommend us to your friends...

Reviewed 3 January 2016

The check in was fast and friendly. The manager called down to check to see if we were satisfied with the our stay. The room was clean, and Danny made breakfast a great experience. I will definitely be back : )

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Helpful?
Thank Marsha A
ML2014, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Marsh A We are so happy to hear that you stay with is was excellent. We will share your kind words with our whole team. We are happy to hear that your room was clean and you enjoyed our breakfast. We look forward to having you come back soon! Thank you

Amarillo, Texas
Reviewed 11 December 2015

My stay there wasn't very pleasant. First, the room was not very clean, we even found french fries laying behind our night stand lamp. There were no face towels, just wash rags, the bathroom exhaustion was not working, we had no comforter on our bed and the only two pillows that were available were the size of sofa pillows.

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Helpful?
Thank Carol C
ML2014, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Carol C We apologize for any inconvenience you may have encountered during your stay with us. We have brought this matter to the attention of our housekeeping manager and the staff has been retrained and matters have since been corrected. We appreciate your feedback that allows us to correct our mistakes Thank you

Dexter, New Mexico
Reviewed 16 October 2015

I spend about 190 nights a year in hotels, and I have never had a more unhelpful front desk clerk that the little girl that checked me. She barely spoke, and when she did it was a mumble. Had to ask twice what side of the large property the room was on, finally pulled some teeth and found out about...

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Helpful?
Thank William B
ML2014, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear William B Allow me to apologize on behalf of my team for your check in experience. We have taken measures to retrain the staff so that no other guest has to experience an unfriendly staff member. This was an isolated incident but nevertheless has provided us with valuable feedback. Thank you

Winter Haven, Florida
Reviewed 16 October 2015

This was an older facility but very clean and comfortable, front desk clerk was very helpful, good hot breakfast, however it had an outdoor pool that by 4pm when we arrived was already heavily shaded and too cool to enjoy. Would liked to have had a nice jacuzzi soak after a long day of travel but they did not have...

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Helpful?
Thank SHANE R
ML2014, Manager at Quality Inn at Arlington Highlands, responded to this review

Dear Shane R We are glad to hear that you had a pleasant stay with us. We apologize that the pool was shaded and you were unable to use it. We are working toward getting a hot tub installed at the hotel and hope to have it installed sometime very soon We hope that you will come back and visit...

Saint Paul, Minnesota
Reviewed 21 September 2015

Management must have changed. 1. Motel no longer provides suitcase rests. 2. Hand towels at basin have been replaced by extra wash cloths. 3. In spite of my telling the desk clerk about a missing coffee carafe, it was not replaced during my stay. 4. At check-in the desk clerk told me the smoking room I'd reserved and paid in...

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Helpful?
Thank Daniel V
MOBILE
Reviewed 19 July 2015

I stayed at this property June 28-July 4 2015. Right off I-20. Room 150, poolside. Check in was effortless, a gentleman named Rydiah was very courteous. Room was a bit dated, but sufficient for my stay. This property ranks very, very, high for me as far as proximity to shopping and restaurants, I mean crawling distance and variety! I had...

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Thank WorldwideTee
Houston, Texas
Reviewed 8 June 2015

my daughter and i stayed at this hotel last night. we were attending the rolling stones concert there. room was clean and comfortable. unforunatley i dont remember the desk clerks name. he was very friendly and helpful. the hotel is not a new hotel, but clean,and beds were comfortable. the only thing i could complain about was all the ice...

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Thank vicki a
Siloam Springs, Arkansas
Reviewed 19 May 2015

I was some what satisfied with our stay at this Hotel. My Husband and I stayed there the during Spring Break 2015. I would have given it a higher rating but the room wasn't as clean as I hoped. What bothered me the most was that one of the pillow covers had some kind of stains. Luckily, I had packed...

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Thank connie_m53

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy newly renovated rooms serving you the best in Quality! Our Q Beds feature fresh linens, soft pillows, and comfortable beds to let you sleep at night and not toss and turn. Enjoy HBO programming and a huge variety of channels on our 32" LCD Flat Panel televisions. Every room comes with a complimentary HOT breakfast buffet and wireless Internet access for all your devices. Our new rooms feature upgraded fixtures with multiple access points for your electronics. Utilize our Outdoor Pool, Business Center, Lobby Coffee & Tea Bar, and Guest Laundry on your next visit. With a microwave/refrigerator in every room, Keurig style coffee makers, and our luxurious shower amenities, the Quality Inn at Arlington Highlands offers you the best amenities in the best location! We are conveniently located within the Arlington Highlands shopping and dining complex with over 50 restaurants, shops, and entertainment venues within walking distance and a short drive to major Arlington attractions such as AT&T (Cowboys) Stadium, Rangers Ballpark, and Six Flags. Book today and let us be your home away from home! ... more   less 

Additional Information about Quality Inn at Arlington Highlands

Address: 121 E Interstate 20, Arlington, TX 76018-1117 (Formerly Comfort Inn Arlington)
Region: United States > Texas > Arlington
Price Range: €53 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Arlington Highlands 2.5*
Number of rooms: 140
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Also Known As:
Quality Inn At Arlington Highlands Hotel Arlington
Quality Inn Arlington Highlands
Arlington Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn at Arlington Highlands staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from pool side, no parking,”
 of 5 bubbles rpattonlowe, 16 Jun 2016 | Read review
“Book ahead.”
 of 5 bubbles srmopiper, 18 May 2016 | Read review
“Rear of hotel opposite side froom pool”
 of 5 bubbles mvann4, 20 Apr 2016 | Read review
“I wouldn't rely on the "free wifi" as I couldn't pick up a signal the entire time we were there. Plan on it being a bonus if you do.”
 of 5 bubbles martyfarty69, 9 Apr 2016 | Read review
“Great locations with lots of places to eat and shop with in walking distance.”
 of 5 bubbles 878chancew, 15 Jan 2016 | Read review
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