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Holiday Inn Express Arlington

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139 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Aurora, Colorado
Reviewed 9 December 2014

Spent the week in Arlington for Business and this Hotel provided a nice place to relax. Staff was friendly, amenities were nice, breakfast was standard for the brand, beds were comfortable. Several mall type places close by, lots to do to keep busy.

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1Thank deroonb
Portland, Maine
Reviewed 12 November 2014

I had a pleasant stay at this Holiday Inn Express. Thank goodness they didn't lose power. - I stayed the night of the terrible storm that hit the DFW area in October. There were a lot of power outages in the area. As I was driving up from Waco ... I could see black clouds and lightening. I only hit...

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1Thank Eulalia_3
jef-ind
Reviewed 1 November 2014

I stayed here for a brief overnight after arriving at DFW and before a meeting in the Arlington area the next morning. This is about as classically HIE as you can get. Service at check-in was good and room was typical -- everything I expected, nothing I did not. Breakfast was the same as any other HIE in the US....

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Thank jef-ind
IHGCare, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear jef-ind, Thank you for choosing us again and for taking the time to review our hotel. I am glad that we were able to meet most of your expectations especially when it comes to the level of service provided and breakfast served. Rest assured that your comments will be considered as we continuously improve our facility. Thank you again...

Burkburnett, Texas, United States
Reviewed 12 October 2014 via mobile

Nothing really stood out. Staff was friendly breakfast was OK bed was comfy and room was clean. Didn't use the pool but it looked nice. Close to the mall but not really anything quick to eat close by. Stayed for a work trip for a week.

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Thank Crystal T
Baton Rouge, Louisiana
Reviewed 2 October 2014

Everything about the the place was average, with an above average price. Floors squeaked, air conditioner made a noise, breakfast area was crowed. For the amount amount of money, we could've stayed in Dallas at a nicer hotel

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Thank GalenF
IHGCare, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear GalenF, Thank you for taking the time to express your thoughts and concerns. Please accept our sincere apologies for falling short of your expectations specifically over the air conditioning unit, bedroom floor, and breakfast area. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as these concerns will...

Brownsville, Texas
Reviewed 22 September 2014

anemeties were great. staff not so much. I forgot my state issued ID in my room. I called front desk from airport. They confirmed they had it. I asked them to mail it to the address on the license. They said they would need my credit card information to bill me fifty cents! i asked for manager and waited 15...

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1Thank 1dadof3
IHGCare, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear cwm5050, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from...

Texas
Reviewed 22 September 2014

Location: In the midst of everything from Six Flags to malls to ATT Stadium, and right off of I-20 Staff: Very helpful, even as very busy Room: Pleasant, roomy, quiet Bed: Excellent Bathroom: Large, clean Work area: Very sufficient Wi-Fi: Strong Price: Pricey…but got it free through IHG Rewards…YEA! Other: Shuttle available Overall impression: Simply a nice and very convenient...

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Thank TexasPadre
Chandler, Arizona
Reviewed 13 September 2014

My corporate office booked this hotel for me, my boss and another coworker. Upon arrival I was excited because the property looked beautiful! I was exhausted from a long day of travel and work but was excited to check in and get comfortable. An African American woman was working at the front desk when I walked in. She looked my...

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Thank timandantoinette
Silvia T, General Manager at Holiday Inn Express Arlington, responded to this review

Dear Valued Guest, Please let me apologize for the unacceptable behavior of the Front Desk Agent upon your arrival! It is very important to me that every single guest is handled with respect & all procedures are followed tactfully. I am so sorry that we failed throughout your check in. The employee in question was retrained & counseled in regards...

San Diego, California
Reviewed 5 September 2014

Had a room on the second floor with someone just above us who was up and down all night. The floor creaked every time they walked to the bathroom and woke us up. then it was hard to fall back asleep because the bed was so hard and lumpy ... definitely won't stay there again.

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Thank Pam N
Silvia T, General Manager at Holiday Inn Express Arlington, responded to this review

Dear PamSN, please let me apologize for your recent stay at our Holiday Inn Express! I am so sorry about the noise level from the above guest & problems with your internet connectivity. We really appreciate your feedback and I hope you will give us another opportunity to provide you with a much better stay experience. Please contact us directly...

Reviewed 2 September 2014 via mobile

Great.. Clean..Nice staff..Very comfortable bed. Oh my gosh the BED! Never had a more comfortable bed in a hotel...even at the highest dollar ones..excellent location For a night out...Cheescake Factory is across the street with the mall. And a movie theatre. Theres a 24 hr Mcdonalds outside the main entrance to the hotel for those "just in case" times!

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Thank remodelsbyus

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Arlington at Parks Mall. Unwind from a tiring day of business, pleasure or travel in comfortable guest rooms, blended with quality service and convenience which we hope makes your stay the most enjoyable ever. We have newly renovated rooms that can fit your every need. We are conveniently located in South Arlington at I-20 and Cooper Street Exit # 449. Our central location provides convenient access to major business and leisure activities located in the Dallas/Fort Worth metroplex. Located across the street, is the Parks Mall featuring an NHL size ice-skating rink and an AMC theater with 30 screens. We are located 3 miles from Arlington Highlands Shopping district. There are also numerous nationally recognized restaurants within walking distance of the hotel. The hotel is located only 5 minutes from the University of Texas in Arlington, 15 minutes from Six Flags, and 30 minutes from DFW Airport. Downtown Dallas and Fort Worth are both only 30 minutes away. ... more   less 

Additional Information about Holiday Inn Express Arlington

Address: 1721 Pleasant Place, Arlington, TX 76015
Region: United States > Texas > Arlington
Price Range: €109 - €157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Arlington 2.5*
Number of rooms: 102
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Also Known As:
Holiday Inn Express Arlington (i-20 And Parks Mall)
Holiday Inn Express Arlington (i-20 & Parks Mall) Hotel Arlington
Holiday Inn Arlington
Arlington Holiday Inn
Hotel Style:
#9 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Arlington staff and other travellers.
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Questions? Get answers from Holiday Inn Express Arlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't stay at a holiday Inn again.”
 of 5 bubbles Thekid1974, 23 Nov 2016 | Read review
“The suites are nice to read, watch tv, not bother early/late sleepers or nappers. There are room darkening curtains in the sleep area.”
 of 5 bubbles DonnaGale1020, 12 Sep 2016 | Read review
“Even rooms face the pool, odd rooms face the bank”
 of 5 bubbles DisneyGal2010, 15 Aug 2016 | Read review
“Go to bed early because they are going to start knocking around 8am”
 of 5 bubbles 512jiml, 10 Aug 2016 | Read review
“Higher floor, west facing..east faces parking lots/ lights/ looking to mall”
 of 5 bubbles stubljumpr, 25 Jun 2016 | Read review
5 of 5