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Amarillo Inn & Suites

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30 Reviews from our TripAdvisor Community

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There are newer reviews for Amarillo Inn & Suites
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Showing 30: English reviews
Saint Louis, Missouri
Reviewed 7 February 2017

I had a great price for a clean, comfortable and well-maintained room. Hallways and the elevator could used some updates, but the room was very nice. The hotel is on a main road and the traffic noise was noticeable, but it did quiet down enough to sleep. The heating/cooling unit was also a bit noisy, but I was able to...

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Helpful?
Thank Anne W
Management response:

Thank you for choosing the Amarillo Inn & Suites I am thrilled you enjoyed your stay and please feel free to contact us anytime you are in town!

Clayton, New Mexico
Reviewed 3 February 2017

This hotel is great for a family. The indoor pool and arcade area is great for kids. The rooms are clean and comfortable and rates are very reasonable. Customer Service is great especially from the gentlemen who helped my by the name of Chris. I would recommend this hotel to anyone looking to stay in Amarillo.

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Helpful?
Thank cinnamongirl55
Management response:

Thank you for taking your time to review the Amarillo Inn & Suites we love hearing feedback! We are also so pleased you enjoyed our property.

Nashville, Tennessee
Reviewed 3 February 2017

We stayed here at the end of our camping vacation through the National Parks. We needed a place to sleep and shower and that is what we got. It's a little run down and I wasn't sure the elevator was ever going to let us off. The price was right for what we needed.

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Helpful?
Thank ThePezzimobile
Management response:

I am sorry to hear that your stay was not up to your standards and I appreciate you letting us know. We are doing everything we can to improve the Amarillo Inn & Suites and we hope to have you try us again.

Reviewed 31 January 2017 via mobile

Great place to stay at a great price!!! Restaurant could use a better menu selection but the burgers were wonderful!! Our room was very clean and comfortable! Staff was very friendly. There were a group of kids being very loud in the center courtyard and once the front desk was informed they sent them to find their parents immediately.

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Helpful?
Thank Kerrie B
Management response:

I would like to thank you for reviewing the Amarillo Inn & Suites and our staff! We really appreciate you doing that as well as staying with us. I am glad you enjoyed your stay and I hope that you will be staying again in the future.

Reviewed 30 January 2017

After driving for twenty hours, both frank and Chris helped me by getting a room at last minute with a good rate. The room was really nice and clean. If you need a place to stay over night, I recommend this hotel. The complementary breakfast and sitting area is really good. Staff real helpful and nice.

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Helpful?
Thank Jairo V
Management response:

We thank you for your review and we are currently making all of the changes you have mentioned.

Reviewed 29 January 2017

The young lady at the desk, Ms Viviana was so helpful. I was skeptical based on a few of the reviews and the low price, so I asked her to show me the rooms first. To my surprise within 1 minute we were in a room with a king size bed and the room exceeded my expectations. Ms Viviana even...

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Helpful?
Thank Eddie S
Management response:

I am so glad that our staff and our property meet your expectations. I would be happy to have you with us anytime you are in town. Thank you again!

Lubbock, Texas
Reviewed 29 January 2017 via mobile

Low affordable rate. Friendly staff. Clean facilities. Nice pool. Decent area. Great for kids. Nice balcony view. Definitely will stay again. Nice bar for adults. Smoking and non smoking rooms. Fast check in.

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Helpful?
Thank Brenda B
Management response:

Thank you for your great review we appreciate you taking the time to review our property. We would love to have you anytime you are in Amarillo!

Uvalde, Texas, United States
Reviewed 27 January 2017

Clean and perfect for the price. I would suggest more comfortable pillows and housekeeping not to come so early. Overall though it was a great room for the price. The pool was nice and warm too, along with the hot tub. I was extremely impressed for the price.

Review collected in partnership with this hotel
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Helpful?
Thank Victoria S
Management response:

Thank you for choosing the Amarillo Inn & Suites. We appreciate you taking the time to give us a great review. We hope to have you staying with us again.

Reviewed 21 January 2017 via mobile

Terra has amazing customer service. Very outgoing, courteous and kind. Definite asset to your company. Her personality is made the initial visit walking through the door a very pleasant experience!!!!

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Helpful?
Thank keith l
Management response:

Thank your for your amazing review! I am so glad that you enjoyed your stay and especially pleased that Terra went above and beyond.

Amarillo, Texas
Reviewed 21 January 2017

The front desk clerk, Terra is very helpful and personable. She will answer any questions that you have and will make sure that you keep a smile on your face until the day you leave the hotel. This was a great stay will come back.

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Helpful?
Thank terriblet54
Management response:

Thank you for the wonderful review and I am so glad that my desk clerk made your stay that much better.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Amarillo Inn & Suites is a historical landmark hotel, bringing back the heart of Amarillo in every stay. Amarillo Inn and Suites is a large full service hotel with so much to offer for the entire family. We take pride in our hotel as well as the guest that walk in the door. The Bristol's Cafe is a blast back to the 50's dinning experience. Then step into the Bristol's Lounge for a refreshing cocktail. With a stay at Amarillo Inn and Suites, you'll be convenient to American Quarter Horse Hall of Fame, Amarillo Museum of Art and Tri State Exposition. We offer 233 guestrooms, featuring flat-screen TV's, private balconies, FREE Wifi and many other wonderful amenities. Enjoy a range of recreational amenities, including an indoor pool, hot tub, and a fitness center. This hotel also features an arcade/game room, and tour/ticket assistance. Enjoy a satisfying meal at a restaurant serving our wonderful guests of Amarillo Inn and Suites. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, a computer station, and multilingual staff. This hotel has 8 meeting rooms available for events. A round trip airport shuttle is provided at no charge. ... more   less 

Additional Information about Amarillo Inn & Suites

Address: 1911 I-40 East at Ross/Osage Street, Amarillo, TX 79102 (Formerly Clarion Hotel Amarillo)
Region: United States > Texas > Amarillo
Price Range: €43 - €75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Amarillo Inn & Suites 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Amarillo-i-40 Hotel Amarillo
Amarillo Holiday Inn
Hotel Style:
#1 Best Value Hotel in Amarillo
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Questions & Answers

Questions? Get answers from Amarillo Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the highway.”
 of 5 bubbles royb858, 8 Mar 2017 | Read review
“My Room was on Atrium (interior) side, 4th floor. Quiet. No highway noise. Very comfortable!”
 of 5 bubbles kathy20112112, 12 Feb 2017 | Read review
“Check it out online awesome”
 of 5 bubbles mrglmiller, 11 Feb 2017 | Read review
“Pillows were not too comfortable and could hear a large dog barking down the hall while trying to sleep ”
 of 5 bubbles victorias134, 27 Jan 2017 | Read review
“get a room located near the front of the hotel, No matter what floor.”
 of 5 bubbles terriblet54, 21 Jan 2017 | Read review
5 of 5