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Amarillo Inn & Suites

36 reviews
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Traveller (7)
Room & Suite (16)
Dining (9)
Overview
  • Excellent13%
  • Very good22%
  • Average13%
  • Poor13%
  • Terrible39%
Travellers talk about
“biscuits”(2 reviews)
“renovations”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (36)Write a Review
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13
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All reviewsbiscuitswould stay againrenovationsgravymaintenance
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1 - 5 of 31 reviews
Reviewed 1 week ago via mobile

Ok. I don’t know where to begin! We thought we were going to be staying at a nice decent place! Ha hope!! Nastiest place we have ever stayed! The hall ways stink as soon as you walk into building!! The room stink even worse!! No...More

Thank Daniella O
Response from Amarilloinn2017, Director of Sales at Amarillo Inn & SuitesResponded 1 week ago

I am sorry you did not enjoy your stay with us at our property. I can assure you that we want to give and affordable and comfortable stay for all of our guest. We are making all necessary changes to better each of our guest...More

Reviewed 2 weeks ago

This is basically a very cheap hotel with all the amenities of a low budget facility. Broken lamps in the room, dirty and soiled bedding, unfriendly staff. Entry door was glass of some sort and secured with a bar - very unsafe. Do yourself a...More

Thank KWayneB
Response from Amarilloinn2017, Front Desk at Amarillo Inn & SuitesResponded 2 weeks ago

Dear KWayneB, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. I hope that...More

Reviewed 3 weeks ago via mobile

We were pleasantly surprised how acceptable the accommodations were. Direct TV was not working. The maintenance individual was also running the shuttle so attention to repairs were getting backed up. Access to I-40 is via detours the direct ramp is closed until after construction. There...More

Thank Pam H
Response from Amarilloinn2017, Director of Sales at Amarillo Inn & SuitesResponded 2 weeks ago

Thank you for taking the time to give our property a review! We also appreciate you choosing the Amarillo Inn & Suites.

Reviewed 4 weeks ago via mobile

This motel may be cheap, but there's a reason why. The bathroom faucet had no aerator and sprayed everywhere when trying to use it. The hallway was permeated with cigarette smoke and mold smells. The beds were like spring boards, you can't move without making...More

Thank rrclay
Response from Amarilloinn2017, Director of Sales at Amarillo Inn & SuitesResponded 2 weeks ago

I apologize that you did not enjoy your stay. I have made not of all of your concerns and they will be addressed.

Reviewed 28 November 2017

We booked a room online and paid a premium for 2 king beds (>$150 including taxes). Arrived at the hotel to find there was no such thing as a room with 2 king beds (even though the website we booked through clearly showed 2 king...More

1  Thank GBarton38
Response from Amarilloinn2017, Front Desk at Amarillo Inn & SuitesResponded 8 December 2017

Dear GBarton38, Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met. I apologize for the confusion when booking the room types and do hope that you will give us another...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$41 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$41 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (7)
Room & Suite (16)
Dining (9)
Pool & Beach (3)
Hotel & Grounds (31)
Bathroom (10)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"If you need a microwave, they have one in the office!"
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"Very good rate $48.30 one night single..Room-133 in back of building..Noisy AC unit."
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"pay a little more for a better experience"
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"Go somewhere else"
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