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Holiday Inn Express Hotel & Suites Amarillo East

185 reviews
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Traveller (21)
Room & Suite (23)
Pool & Beach (3)
Overview
  • Excellent49%
  • Very good25%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“big texan”(19 reviews)
“walk dogs”(3 reviews)
“front desk”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (185)Write a Review
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LanguageEnglish
86
47
32
11
8
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All reviewsbig texanwalk dogsfront deskclose to the airportcinnamon rollssausagechoose this hotelparking lot iseast sidehotel chaingreat showerindoor poolroom was clean and comfortablegreat stayarrived latefree breakfastbooked this hotel
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51 - 55 of 184 reviews
Reviewed 15 September 2015

I stopped on a road trip from Boston to California. It was easy to get to off of the highway, I was able to park my motorcycle under the front awning where noboday would mess around with it so I did not have to worry.

Thank Dan S
Reviewed 15 September 2015

Stayed here 4 days Sept 9-13,2015. Choose this hotel for pet policy and they stated they are a very pet friendly hotel. The fee was reasonable. However the list of what was wrong is long. First WIFI did not work in room. When I asked...More

Thank Jody F
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 1 October 2015

Dear Jody F, Thank you for your candid review and for being an IHG Rewards Club Gold Member. It is truly disheartening to know that we did not live up to your expectations of the IHG brand, especially with customer service. We also apologize for...More

Reviewed 2 September 2015 via mobile

The hotel looks nice and the staff was friendly. Good location off I-40, but don't expect to walk to any restaurants. Breakfast was standard for a chain hotel and the Internet was fast enough to surf the web and update phone apps. The hotel is...More

Thank DonCarlos001
Reviewed 22 August 2015

The room was nicely appointed and had two queen sized beds and a pull out couch. The breakfast was good and my grand daughter loved the pool. The pool lights changed colors and there were three dolphins tiled in the bottom of the pool

Thank mom4964
Reviewed 25 July 2015

Rooms were quiet. Pull out sofa bed as kind of thrashed. Mattress for sofa bed as cheap and had springs. Had to request a roll away which was more comfortable. Accepted pets, but agreement "threatened" to charge 20 additional dollars if pets were left in...More

Thank Tom G
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Amarillo EastResponded 9 August 2015

Dear Tom G, Thank you for taking the time to write a review of our hotel. I am glad that you liked our signature hot cinnamon rolls. On the other hand, it is truly disheartening that some of our room amenities fell below your expectations...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$124 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$124 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (21)
Room & Suite (23)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Motorcyclists can park under awning and ask for room overlooking."
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"Don't stay here"
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"Don't get room by the stairs; doors slam."
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"Stay on the third floor - no one is above you. But we were on the second floor and noise was not a problem at..."
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