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Staybridge Suites Amarillo-Western Crossing

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Traveller (84)
Room & Suite (63)
Dining (13)
Overview
  • Excellent53%
  • Very good28%
  • Average11%
  • Poor6%
  • Terrible2%
Travellers talk about
“full kitchen”(22 reviews)
“free laundry”(6 reviews)
“social hour”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Staybridge Suites Amarillo-Western Crossing
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Offers from Staybridge Suites Amarillo-Western Crossing
Special Offer: Book Direct and Save
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (294)
There are newer reviews for Staybridge Suites Amarillo-Western Crossing
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Traveller rating
143
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6
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143
83
34
20
6
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All reviewsfull kitchenfree laundrysocial hourfront deskgreat suiteone bedroom suitecomfortable hotelsmall kitchenpull out sofaroad triptwo queen bedswafflesother hotelsindoor poolfresh fruitbreakfast was deliciousfirst floor
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21 - 25 of 286 reviews
Reviewed 22 October 2017

There were just a lot of little things that seemed odd about this particular hotel. We've stayed in Staybridge Suites before and had wonderful experiences. The only thing that really was frustrating for my husband was that he couldn't get the icemaker to work properly....More

1  Thank 404bettyf
Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western CrossingResponded 30 November 2017

Hello 404bettyf, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More

Reviewed 28 September 2017 via mobile

The place was fine apart from a few things There is no egg in the scrambled egg...it's some synthetic substitute that is absolutely disgusting and inedible.. such a shame The room was nice but the toilet was not cleaned properly there was grime and dare...More

Thank sallyandrob
Response from Kat M, Director of Sales at Staybridge Suites Amarillo-Western CrossingResponded 2 October 2017

Dear Guest, I am so sorry that your stay with us did not meet your expectations. We will be addressing these issues with our staff promptly. We always love hearing from our guests because it helps us in so many ways! I do hope that...More

Reviewed 23 September 2017

In 2014, I stayed at the Staybridge suites and gave it raging reviews. This time, I am not sure what was different, I can’t put my finger on it but something seemed a little off. When I first checked in the TV in room 415...More

Thank Walter C
Response from Kat M, Director of Sales at Staybridge Suites Amarillo-Western CrossingResponded 25 September 2017

Dear Guest, I am so sorry to hear that your stay was not as you had expected. We have recently gone through a lot of changes here at the hotel so that my be what you have sensed. Also our cable provider has had a...More

Reviewed 5 September 2017

We take trips regularly where we stay in or around Amarillo. We are always looking for a great hotel for us and the kids too. This place is great! The rooms are very clean, very nice, and new. They provide so many things that none...More

Thank dgeorge77
Management response:Responded 6 September 2017

Dear Guest, I am so happy to hear that your stay with us was more than expected. Thank you so much for your feed back. Our team works vary hard to make sure your stay is as memorable as possible. We cant wait to see...More

Reviewed 19 August 2017

Hotel is located away from I40 and Western Avenue so that the road noise is mitigated. Inside the hotel was clean and well laid out. The staff was courteous, including the front desk, breakfast facilitators, and cleaning ladies. Our room was large and clean, and...More

Thank John G
Response from Kat M, Director of Sales at Staybridge Suites Amarillo-Western CrossingResponded 25 September 2017

Dear Guest, I am sorry to hear that your T.V. was not placed correctly. We will be looking to this issue as well as with the sink. I hope you will stay with us again.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$122 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Amarillo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Amarillo
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (63)
Dining (13)
Pool & Beach (3)
Questions & Answers
Ask a question
Katherine B
9 October 2017|
AnswerShow all 4 answers
Response from Kat M | Property representative |
Yes we do!
0
Votes
Jkolarik
18 May 2016|
Answer
Response from Denise B | Reviewed this property |
As I can't speak for the hotel, only as a guest who stayed there, I cannot answer your question. I would call the hotel. I highly recommend it as it is fairly new, the rooms are large, and they give you complimentary... More
0
Votes
Jkolarik
18 May 2016|
Answer
Response from 74greenbean | Reviewed this property |
I don't know the answer to that question, but I'd recommend calling directly to them; not the 800 number.
0
Votes
Room Tips
"We had a suite on the top floor."
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"choose a room away from pool and elevator. doors slam loud here and elevators take forever even though 4..."
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"First floor will make your stay easier, given the inferior luggage carts"
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"It seemed as if every suite should work well."
Read review
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