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Staybridge Suites Amarillo-Western Crossing

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Traveller (88)
Room & Suite (67)
Dining (13)
Overview
Hotel website
36 Western Plaza Dr, Amarillo, TX 79109-1569 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
Additional information
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Offers from Staybridge Suites Amarillo-Western Crossing
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)
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295 results
Traveller rating
145
83
35
23
9
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LanguageEnglish
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145
83
35
23
9
Show reviews that mention
All reviews full kitchen free laundry social hour front desk one night great suite one bedroom suite comfortable hotel small kitchen pull out sofa two queen beds road trip waffles other hotels indoor pool fresh fruit breakfast was delicious
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1 - 5 of 295 reviews
Reviewed 3 weeks ago

I returned after a bad experience a couple of years ago and know why I shouldn't have given another chance. On this stay, greeting was surly, toilet was stopped up, no soap in unit, pool was closed and not a word of apology. Plaster off...More

Thank optiontrader
Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western CrossingResponded 1 week ago

Hello optiontrader, Thank you for taking a moment to let us know how we're doing; we value feedback of all varieties. I'm terribly sorry that your stay wasn't as great as we would have wanted it to be. I wanted to send my deepest apologies...More

Hotel's Favourite
Reviewed 26 August 2018 via mobile

As anyone who has driven thru Texas knows it takes forever to get to the next state. We are driving from Dallas to Colorado and needed a place to stop for the night. Amarillo has lots of hotels to choose from so it was hard...More

Thank 7,152,014
Reviewed 4 weeks ago

Service, not very welcoming. The clerk was lazy and rude. We asked for an extra key, will that seemed to be a very tough request, complained about having to give us one. we need help at the front door to come in with luggage...to much...More

Thank FellowTraveler213005
Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western CrossingResponded 2 weeks ago

Hello FellowTraveler213005, Thank you for choosing us and for leaving a review. I am sorry that you were not able to fully enjoy your stay with us due to the poor service received from our hotel staff. We take comments such as these seriously and...More

Reviewed 4 weeks ago

I have stayed at before. This time it seemed a little different. I can not place my finger on it. It appears the pride is gone. Before, the staff seemed truly happen. This time the staff appeared like it was a chore working in the...More

Thank Walter C
Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western CrossingResponded 2 weeks ago

Hello Walter C, Thank you for choosing us and for leaving a review. I am happy to see that you have rated property location the highest among the aspects of your stay. On the other hand, I am sad that the first impression was different...More

Reviewed 4 weeks ago

was part of a huge group of family, checked in and checked out,,, next thing im being charged $500.00 for a TV that was never in the room !!! I believe the staff has something to do with this. I would never stay there again...More

Thank rowdyraul915
Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western CrossingResponded 2 weeks ago

Hi rowdyraul915, My name is Anthony and I thank you for your recent stay with us and reviewing our property. I'm so sorry for the issues you had during your stay and how your concerns were handled by our staff. I would like to check...More

View more reviews
About
Description
Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Staybridge Suites Amarillo - Western Crossing is designed from the ground up...just for you. We are More just minutes from the Baptist St. Anthony's Hospital, Northwest Texas Healthcare System, Bell Textron, Tyson Foods, Owens Corning, Texas Tech Pharmacy School, and AT&T. Staybridge Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work and space to relax. Plus there's shopping and dining within walking distance. Just a short drive from the hotel you will find the American Quarter Horse Hall of Fame Museum, Big Texan, Historic Route 66, Panhandle Plains Historical Museum, Cadillac Ranch, and so much more. Lake Meredith Recreation Area, and Palo Duro Canyon State Park is just a short hour drive away. When it's time to get connected we know what you need-free wired and wireless high speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center and outdoor courtyard will help melt the stress away. For a relaxing evening, join us for our Social Reception then relax in our "Just like home" Library. For a late night snack you can always grab a treat in our Pantry, open 24 hours.When you come to the Panhandle of Texas, we know what you need. Staybridge Suites Amarillo-Western Crossing is your best stay...for a week, a month or even a year. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Hotel Style
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
97
Price range
US$118 - US$150 (Based on Average Rates for a Standard Room)
Location
United States > Texas > Amarillo
Hotel class
Contact Information
Hotel Style
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
97
Price range
US$118 - US$150 (Based on Average Rates for a Standard Room)
Location
United States > Texas > Amarillo
Photos
Traveller (88)
Room & Suite (67)
Dining (13)
Pool & Beach (3)
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Questions & Answers
Ask a question
Katherine B
9 October 2017|
AnswerShow all 4 answers
Response from Kat M | Property representative |
Yes we do!
0
Votes
Jkolarik
18 May 2016|
Answer
Response from Denise B | Reviewed this property |
As I can't speak for the hotel, only as a guest who stayed there, I cannot answer your question. I would call the hotel. I highly recommend it as it is fairly new, the rooms are large, and they give you complimentary... More
0
Votes
Jkolarik
18 May 2016|
Answer
Response from 74greenbean | Reviewed this property |
I don't know the answer to that question, but I'd recommend calling directly to them; not the 800 number.
0
Votes
Room Tips
"Find a different hotel"
optiontrader
3 weeks ago
Read review
"Just drive passed this place and stay somewhere else!!!"
FellowTraveler213005
4 weeks ago
Read review
"stay on the top floor"
KathleenA410
16 Sep 2018
Read review
"We had a suite on the top floor."
BWWC87
8 Jul 2018
Read review
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