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Staybridge Suites Amarillo-Western Crossing

Traveller (91)
Room & Suite (69)
Dining (13)
About
Location
Cleanliness
Service
Value
Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Staybridge Suites Amarillo - Western Crossing is designed from the ground up...just for you. We are just minutes from the Baptist St. Anthony's Hospital, Northwest Texas Healthcare System, Bell Textron, Tyson Foods, Owens Corning, Texas Tech Pharmacy School, and AT&T. Staybridge Suites gives you the amenities that make you feel at home. Fully equipped suites with full kitchens, room to spread out, space to work and space to relax. Plus there's shopping and dining within walking distance. Just a short drive from the hotel you will find the American Quarter Horse Hall of Fame Museum, Big Texan, Historic Route 66, Panhandle Plains Historical Museum, Cadillac Ranch, and so much more. Lake Meredith Recreation Area, and Palo Duro Canyon State Park is just a short hour drive away. When it's time to get connected we know what you need-free wired and wireless high speed Internet, cable, sports and movie channels. And when you need to burn some energy the fully equipped fitness center and outdoor courtyard will help melt the stress away. For a relaxing evening, join us for our Social Reception then relax in our "Just like home" Library. For a late night snack you can always grab a treat in our Pantry, open 24 hours.When you come to the Panhandle of Texas, we know what you need. Staybridge Suites Amarillo-Western Crossing is your best stay...for a week, a month or even a year.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
51Restaurantswithin 1 km
2Attractionswithin 1 km
309Reviews
121Photos
4Q+A
54Room tips
Traveller rating
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Popular mentions
We stayed here twice on a recent cross-country trip. We are fans of Staybridge since the chain offers a full kitchen and a small living area. But this one is not up to par. On one night, I soaked in the tub and reached for the grab bar when I was ready to get out. It was loose
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Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing
Responded 6 days ago
Hi PamelaH752, Thank you for taking the time and consideration to let us know about how your stay was at our hotel. I am pleased to see you stayed with us again and we are honored to have you as our guest. Our greatest priority is serving our guests well, by providing the best accommodation and service, it was clear we missed the mark. I am sorry the bathroom facility and amenities, pool area and parking lot was challenging. I understand how critical the general function of the hotel facilities should be, and I feel your your dismay should we fail to deliver. We realize we need to upgrade our accommodation and I assure you the upper management will conduct an inspection of the items you mentioned. Thank you again for your feedback and for staying us. I hope we can earn back your trust and you might want to reconsider a return stay, we'd want to leave you with a more favorable impression. Best, Zel N. Case Manager IHGService
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We liked staying here because their suites are roomy, updated, clean and the breakfast is good. It is convenient to Palo Dura Canyon as well as nearby food and entertainment. They have a roomy side and back grass area for pets to relieve themselves as well as a bag/trash
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Obviously , management and staff has changed from 4 years ago. This trip was very different then last time. I really did not want to stay here this time because of the previous trip. But, every other hotel we called was booked. Boy, this hotel has changed for the better. The
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I read the bad reviews and decided wrongly to ignore them. Please go somewhere else! I picked this place bc it was a larger room, my son could have his own room, we got a living area, a kitchen and 2 bathrooms for about $225 plus pet fee and tax. We ck in ok, nice but overly
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Response from IHGService, Guest Relations Manager at Staybridge Suites Amarillo-Western Crossing
Responded 13 Dec 2018
Hi Jamiesupermom, Thank you for letting us know about your experience and choosing to stay with us. Firstly, I know that you had issues with the temperature and the room assigned to you. The circumstances you have mentioned are not what I want you to experience with any of our properties. As IHG wants to make your every stay flawless, your thoughts are taken into account and are shared with our hotel management to be used as a reference to better your next experience with us. I have already brought up your comments to the hotel's attention and necessary actions will be taken to avoid the same inconvenience in the future. I'd like to follow up on your concerns that's why I've sent you a private message. Again, thank you for choosing to stay with us and we hope to hear back from you soon and be of further assistance. All the best, Peter J. Case Manager IHGService
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The rooms are completely run down and in desperate need of updating. The couch and chairs were worn out, stained and torn. The lighting was dreary and depressing. The kitchen cabinets were dirty. The dishwasher was full of dishes. There were only two utensils for us and there
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All photosTravellerRoom & SuiteDining Pool & Beach
Bed bugs
Desk chair torn and worn out
Blood stain next to bed
This bed was very comfy
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12345614
Do they have cribs?
Yes we do!
0 votes
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As I can't speak for the hotel, only as a guest who stayed there, I cannot answer your question. I would call the hotel. I highly recommend it as it is fairly new, the rooms are large, and they give you complimentary breakfast and dinner.
0 votes
I don't know the answer to that question, but I'd recommend calling directly to them; not the 800 number.
0 votes
Is your facility pet friendly. We have a small (less than 10lbs dog) and she travels with us.
Yes, this hotel is pet friendly.
0 votes
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"Find a different hotel"
"Just drive passed this place and stay somewhere else!!!"
"stay on the top floor"
"We had a suite on the top floor."
"choose a room away from pool and elevator. doors slam loud here and elevators take forever even though 4 floor hotel."
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12345611
PRICE RANGE
US$86 - US$151 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasAmarillo
NUMBER OF ROOMS
97
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