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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I booked and paid for a nonrefundable reservation back on March 15 for three nights July 22-25.
I received notice 48 hours before our arrival saying they were "overbooked". Please remember my first line.
Contract law has a thing called "consideration" to have a valid...More
Standard Quality Inn experience, breakfast warm and clean area, some staff hit or miss during our multiple stays, good access from highway. Check in quick, large area and breakfast area off check in to meet and greet.
I am awaiting police reports to make the rest of my review of this property. I will be attaching them to this review in full detail. This was the worst experience my family has ever had. I have been waiting on a phone call from...More
1 Thank Stampley3
Response from John P, Manager at Quality Inn Allen - Plano EastResponded 12 July 2017
I apologize this was your perception of the situation. We wish you well in your future travels.
I believe the hotel was being remodeled. Room was not ready at check in when we arrived . Some of our room was updated, but the bathroom was not. The rooms were very dirty as well as the hallways. My brothers room was dirty as...More
1 Thank Kelly B
Response from John P, General Manager at Quality Inn Allen - Plano EastResponded 8 June 2017
I am so sorry to hear all of these things. We want to make it right!
Yes we were stressed but this is no excuse. Please let us make it up to you.
John A. Parrish
We had an emergency and had to book a hotel asap. Check in took almost 20 minutes. Old granola bar among other unknown things found under the bed. I do not recommend this hotel if you want something clean.More
Thank A TripAdvisor Member
Response from John P, General Manager at Quality Inn Allen - Plano EastResponded 30 March 2017
I am so sorry you experienced these issues at my property. I can assure you that this is not a normal circumstance and is being taken very seriously. We do have a few new employees and I will ensure the get another training session to...More
US$57 - US$99 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Allen
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Thank you for your inquiry. Yes the Jacuzzi tubs are designed to fit two people comfortably. If you are interested in booking a suite with a Jacuzzi tub please visit our website or call us at 972-396-9494 to get the best... More
Thank you for your inquiry. Yes the Jacuzzi tubs are designed to fit two people comfortably. If you are interested in booking a suite with a Jacuzzi tub please visit our website or call us at 972-396-9494 to get the best deal!