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We come to the Dallas metro several times a year & stay here during the cold months because of their indoor pool. This hotel is further from my grandma so when its warm enough for an outdoor pool we stay closer to her. We have...More
The hotel is in a great location and the breakfast was acceptable. The room was relatively clean on the first day. The subsequent nights we got fresh towels and the bed was made, but no real cleaning. The staff was friendly except for the night...More
Response from John P, General Manager at Quality Inn Allen - Plano EastResponded 2 weeks ago
I do apologize about the attitude of the night clerk and will be addressing this with him.
I will also be speaking with housekeeping about the service you described. As ChoiceHotels has rolled out the To Be Green program we change the sheets and towels...More
Room was clean,quiet and comfortable.I always travel with my own pillow,but would not have been necessary here. Beds and pillows were lovely.
We had a slight plumbing issue that was taken care of immediately.
The night manager,Diane,was very nice and informative.
If there were problems...More
Rooms are clean and the beds are comfy. Rooms have a microwave and a mini fridge. Has a desk and free wifi. We had a hard time trying to get to it because of our gps but it was worth it. Next to a Dickeys...More
I booked and paid for a nonrefundable reservation back on March 15 for three nights July 22-25.
I received notice 48 hours before our arrival saying they were "overbooked". Please remember my first line.
Contract law has a thing called "consideration" to have a valid...More
Thank you for your inquiry. Yes the Jacuzzi tubs are designed to fit two people comfortably. If you are interested in booking a suite with a Jacuzzi tub please visit our website or call us at 972-396-9494 to get the best... More
Thank you for your inquiry. Yes the Jacuzzi tubs are designed to fit two people comfortably. If you are interested in booking a suite with a Jacuzzi tub please visit our website or call us at 972-396-9494 to get the best deal!
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"Hotel has 2 floors,but no elevator, so request a first floor room if you cannot climb stairs."