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Quality Inn Allen - Plano East

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#7 of 8 Hotels in Allen
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Quality Inn Allen - Plano East
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
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A TripAdvisor Member
Level Contributor
9 reviews
4 hotel reviews
4 helpful votes
Reviewed 27 March 2017 via mobile

We had an emergency and had to book a hotel asap. Check in took almost 20 minutes. Old granola bar among other unknown things found under the bed. I do not recommend this hotel if you want something clean.

Thank A TripAdvisor Member
John P, General Manager at Quality Inn Allen - Plano East, responded to this review

I am so sorry you experienced these issues at my property. I can assure you that this is not a normal circumstance and is being taken very seriously. We do have a few new employees and I will ensure the get another training session to assure these things do not happen again to any guest. If you have the time...

Austin, Texas
Reviewed 4 November 2016 via mobile

Standard Quality Inn experience, breakfast warm and clean area, some staff hit or miss during our multiple stays, good access from highway. Check in quick, large area and breakfast area off check in to meet and greet.

Thank Michael R
About Hotel's Favourite Review
Durant, Oklahoma
Reviewed 20 March 2017

My son and his kids and I went to the Texas Legends game, They absolutely loved the inside swimming pool. There was a great breakfast. Great locale if you want to shop at the outlet shops.. Plan on going back

Thank gmok419
Frisco, Texas
Reviewed 14 January 2017 via mobile

The exterior leaves a lot to be desired, but the service is worse. 3:00 pm means 3:00 pm. Don't ask to check into this dump even if there are a ton of open rooms that are ready to be cleaned. They want an extra fee for getting here 28 minutes early. Want to talk to a manager? Not going to...

Thank chrisagile
John P, General Manager at Quality Inn Allen - Plano East, responded to this review

I am sorry you experienced this. Yes check in is at 3:00pm. Even if rooms are clean they may not be fully stocked or there might not have been a full walk through to ensure all areas are to standard to exceed your expectations. I spoke with the front desk whom you spoke with and there was confusion about the...

Fort Leavenworth, Kansas
Reviewed 4 January 2017

We stayed one night in this hotel for a race the following morning in Allen and we'd definitely stay here again! PROs: Easy location, great beds, and nice rooms. CONs: The building itself and hallway are a little old and dated, but this was easily overcome by the great conditions of the rooms.

Thank Gary K
Savoy, Texas
Reviewed 4 August 2016

Best location,and great place to stay.lots of restaurants,has a indoor pool,and hot tub.Great services from everyone,the room was very nice and everything work.Good service checking in and out,we stayed five days and had a great time.Everything was clean and neat.

Review collected in partnership with this hotel
Thank mwestbrook19
Arlington, Texas
Reviewed 22 July 2016

What a difference a Choice hotel makes!! I had stayed in this hotel twice when it was Pyramid; first time just for fun and was so very disappointed, second time out of necessity and nothing had changed. My husband and I were going to be in Allen for a couple of days and decided we'd find a place to stay...

1Thank wpoohtx
Fort Lauderdale, Florida
Reviewed 14 July 2016 via mobile

Due to many hotels being sold out closer to where I needed to be (Rowlett), I ended up in Allen. Hotel room was clean, and front desk clerk was friendly and accommodating. No guest laundry area at hotel. Dickies (bbq) and Mexican restaurant next door for food, both walking distance. Parking lot not very big, would not recommend for large...

1Thank MrFtL
John P, General Manager at Quality Inn Allen - Plano East, responded to this review

Thank you for reviewing us! We love getting feedback and I love how yours was very informative about our property. We pride ourselves on being smoke free. It is not only a trend but it is significantly healthier for all of our guests. If you ever find yourself accidently, or on purpose, in Allen again we would love to host...

Menomonie, Wisconsin
Reviewed 6 May 2016

The staff was incredibly helpful and polite. They went above and beyond my expectations. I will defenintly stay here again. The hotel environment was clean and I especially loved the waffle I had for breakfast in the shape of Texas. What a great touch to remind me of home.

Review collected in partnership with this hotel
Thank Angela S
John P, General Manager at Quality Inn Allen - Plano East, responded to this review

Thank you for taking time out of you schedule to leave us such kind words. It really is nice to get such positive feedback and my staff loves when I share these reviews with them. I agree the waffles are amazing and I love the Texas shape too. We are excited for you to stay with us again! If there...

Reviewed 17 April 2016 via mobile

We were in TX for a weekend wedding & not wanting to pay $100-$150 per night at the competing hotel, my wife found this gem of a hotel literally right down the road from the other hotel!! If you need good basic accommodations for a reasonable price here's your place...(if you want a four star experience & the price that...

Thank pumpkee
John P, General Manager at Quality Inn Allen - Plano East, responded to this review

Dear pumpkee, I really would love to go down the list of everything we are doing at the hotel. There are so many exciting changes and updates going in each week! Our pool has been completely re-plastered and looks fantastic! Hallways and rooms getting the paint they need, and carpet soon to come. If you find us on Facebook we...

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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the midst of Millennium Corporate Park, the Quality Inn Allen, TX is the ideal location for business travelers visiting area companies or corporations. The hotel is conveniently located amidst a variety of restaurants and is located across from Allen City Hall and Public Library, making it an ideal location for city of Allen visitors. ... more   less 

Additional Information about Quality Inn Allen - Plano East

Address: 407 Central Expy S, Allen, TX 75013-2787 (Formerly Pyramids Hotel)
Region: United States > Texas > Allen
Price Range: €60 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Allen - Plano East 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Pyramids Hotel Allen
Hotel Style:
#1 Green Hotel in Allen
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Allen - Plano East staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Jacuzzi suites are very spacious. Excelent wifi coverage all over the hotel!”
BrianMatthews087, 31 Mar 2016 | Read review
“Stayed on 1st floor. Near Lobby. No issues with noise of any kind.”
katherines112, 18 Feb 2016 | Read review
“There is no elevator, so you will need to carry bags to the second floor.”
alan877, 25 Jan 2016 | Read review
“We enjoy the first floor...any and all rooms.”
questionsandanswers, 11 Jun 2015 | Read review
4 of 4
US$81* /night
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