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Hilton Garden Inn Dallas/Allen

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#3 of 8 Hotels in Allen
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Hilton Garden Inn Dallas\/Allen
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430 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Flower Mound, United States
Reviewed 1 September 2016

My business partner and I stay here twice a year. The staff is always helpful and friendly and we never have any problems. The rooms are comfortable and the internet is reliable. Having the restaurant Two Rows next door is very helpful. We pick up dinner there every night we stay at the Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tina T
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Tina T, Thanks for the fabulous review, we sure appreciate you, as does your fellow traveler. Hopefully this twice a year trip turns in to a must have tradition for many years to come!

Jackson, Mississippi
Reviewed 23 August 2016

The experience was great. Staff was friendly. Hotel very nice and clean. Front Desk agents very helpful. Housekeeping does a great job. Working in the hotel business I know how much is put on the housekeepers. Wonderful stay will be back soon. It's a must.

Review collected in partnership with Hilton Garden Inn
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Thank tadariusf
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

tadariusf, Thanks for the great review and for the sincere appreciation of our team. It's an even bigger compliment coming from a fellow hotelier as we are so much harder on ourselves than our typical guest!

Houston, Tx
Reviewed 23 August 2016

Be sure you stay on a high floor. The band for whatever church is going on downstairs is going to keep you awake on Sunday morning. The breakfast is great and is much better than your typical buffet. They have cooked to order food as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ryan M
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Ryan M, I apologize that your sleep was interrupted by the Church on your recent stay. We take your feedback serious and will do our best to consider this with future bookings. Thanks for the great review and review!

Allen, Texas
Reviewed 22 August 2016

While attending a business meeting with over 70 other employees, we had the pleasure to reside in the Hilton Garden Inn. We were greeted with warm enthusiasm and hospitality well above our expectations. Rob Williams, Food and Beverage Manager, is awesome. He and his staff served us with the utmost customer service. All staff was simply friendly and helpful. It...

Review collected in partnership with Hilton Garden Inn
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Thank GodBlessAmerica1964
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

GodBlessAmerica1964, You are our favorite reviewer as you have touched on all the things we strive for, and we can't thank you enough! We try to give service above and beyond from the moment you make the decision to stay with us. We want it to be the kind that's memorable and has you mentioning the specific things and people...

Houston, United States
Reviewed 22 August 2016

We stay at this hotel all the time and have good value for the money. The staff is efficient and friendly. The beds are over marketed. Having the adjustable controls make no difference if the dial is broken and what customer has time to adjust the controls before slipping between the sheets. When you are tired you just want to...

Review collected in partnership with Hilton Garden Inn
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Thank Nicole P
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Nicole P, I apologize that your most recent stay was not what you are accustomed to. It sounds like a dial knob may have been missed during the inspection process. Please contact us directly so that we can know which room this was. We want to get this taken care of right away. Hopefully we will still be your hotel...

Florien, Louisiana
Reviewed 17 August 2016

My priorities 1. Clean 2. Convenient. This hotel was easily accessible, clean, and check in was a breeze. Actually, we arrived an hour and a half before the check in time of 3 p.m. I simply stated that I knew we were early but would it be possible to check in. The front desk lady was friendly and checked to...

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Helpful?
Thank Brandyla0
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Branyla0, Wow, what an amazing review! 2 of the most important things to US are our guests and their satisfaction which turns into loyalty and return visits. So proud to know that we took great care of both!

Round Rock, Texas
Reviewed 16 August 2016

Stayed here one night so my son could attend a baseball showcase in the area. Hotel was very clean and modern, rooms very clean and the breakfast was excellent. For $9.95 each, both of us had an excellent cooked to order breakfast that was well worth the extra cost. Very friendly staff. My only suggestion would be to add more...

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Helpful?
Thank syd21300
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Syd21300, Thanks for the great review! We hope all went well with the baseball showcase and are thrilled that you enjoyed all aspects of your stay. We take all suggestions seriously and I have forwarded yours to our ownership for them to take in to consideration. Have a great holiday weekend!

McKinney, United States
Reviewed 14 August 2016

Perfect for a shopping trip, out-of- town family or business. Pick this place over any other in McKinney/Allen/Fairview area. Plenty of good dining close by to walk to. And there's an ice rink nearby as well.

Review collected in partnership with Hilton Garden Inn
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Thank John W
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Thanks so much for the great review John W! Our location is even great for Plano too, right off I-75 and Bethany. Please stop by the desk and introduce yourself, on your next visit, I always enjoy meeting our extended family!

Allen, Texas
Reviewed 12 August 2016

Excellent service by the hotel staff! Lobby area and the rooms were very clean and quiet, although the bed was a little hard for me. Appreciated the complimentary internet access. Room service was affordable and the food very good.

Review collected in partnership with Hilton Garden Inn
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Thank X2142QPdianem
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

X2142QPdianem, Thanks for taking the time to let your fellow travelers know about your recent visit to HGI Allen, They value your opinions and so do we!

Arcadia, California
Reviewed 12 August 2016

All staff went out of their way to keep us happy. Our first breakfast the whole place was filled with guests ordering food. The service staff still kept smiling. Recommendation for future guests, is not to park under any trees. After the first night we had to go to a car wash. I had trouble figuring out the bed comfort...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dynamitedon
HGI Allen D, General Manager at Hilton Garden Inn Dallas/Allen, responded to this review

Dynamitedon, Thanks for the great review, we sure appreciate you and look forward to your next trip to Allen!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Dallas/Allen hotel features include: Complimentary 24-hour business center, 24-hour Pavilion Pantry convenience mart, Outdoor heated pool and whirlpool, Fitness center, Great American Grill® restaurant open for breakfast and dinner, Over 9,000 sq. ft. of divisible meeting and banquet space. We also offer a complimentary shuttle within a five mile radius of the hotel. ... more   less 

Additional Information about Hilton Garden Inn Dallas/Allen

Address: 705 Central Expy S, Allen, TX 75013-8012
Region: United States > Texas > Allen
Price Range: €95 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas/Allen 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas/Allen Hotel Allen
Hilton Garden Inn Allen
Allen Hilton Garden Inn
Hilton Allen
Hotel Style:
#2 Business Hotel in Allen
#3 Romantic Hotel in Allen
#4 Family Hotel in Allen
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dallas/Allen staff and other travellers.
2 questions
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Austin, Texas
5 months ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Dallas/Allen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“read my review for accessibility issues - LOTS of highway noise if in the front of the hotel. Staff is awesome! Breakfast is yummy!”
589karenl, 29 Mar 2017 | Read review
“Even number rooms are on the back side away from the highway.”
959barbs, 23 Feb 2017 | Read review
“I haven't stayed in a poor room, can't help here.”
updnguy, 17 Aug 2016 | Read review
“Easy access to I-75 and shopping”
I6254FRbillm, 10 Dec 2015 | Read review
“Smoking and Non smoking Rooms”
ok2mom, 4 Nov 2015 | Read review
5 of 5