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Homewood Suites Dallas/Allen

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#3 of 8 Hotels in Allen
Certificate of Excellence
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Homewood Suites Dallas\/Allen
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75 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Frisco, Colorado
Reviewed yesterday NEW

the air condition did not work and it was hot like a sauna in the room. I called the front desk and was told that it had to be adjusted by them. They made the adjustment and the room cooled but a few hours later it was hot again. Eventually maintenance came to the room to fix it but accused...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank LaMont P
Fishers, Indiana
Reviewed 5 days ago NEW

My son and I spent two nights here while attending the FCS Championship game at Toyota Park in Frisco. The two room suite was a nice set up for us. We each had our bedroom and bathroom,with a living room /kitchen in between. One bedroom had a king bed, the other had two queen beds. The living room had a...

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Helpful?
Thank ysuindy
Kansas
Reviewed 1 week ago

We stay in Hilton brands most of time. I chose Homewood in Allen over the Hampton due to the noise at the Hampton in Allen. Road noise and elevator ding is the loudest. Thinking that was how it would be here also. So wrong was I. There was an all night concrete pour and build up next door one night....

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Helpful?
Thank RMgigi
Reviewed 1 week ago via mobile

Wonderful hotel! Clean, friendly and great breakfasts in addition to special events. They had breakfast with Santa on the Friday after Thanksgiving for kids staying at the hotel. Of course the construction and traffic in Allen is a constant source of pain but it is fairly easy to get around from this hotel once you get your bearings.

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Helpful?
Thank Sylvia F
Homewood Suites D, General Manager at Homewood Suites Dallas/Allen, responded to this review

So enjoyed reading your review, and we all appreciate you choosing our hotel. Glad to see your stay with us was a pleasant one, and that we were convenient to where you needed to go. I've forwarded your comments to my team, as guest feedback is always welcomed and appreciated. Many thanks again, and we hope to welcome you back...

Little Rock, United States
Reviewed 2 weeks ago

This is a great location and facility especially once the construction is complete. We did have an issue with the cleanliness of the bathroom, however it was quickly resolved and I hope the larger quality control issue with the housekeeping services is addressed. I would love to return to this hotel in the future.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank corrieb2017
Homewood Suites D, General Manager at Homewood Suites Dallas/Allen, responded to this review

Thank you for reviewing your stay, and on behalf of my team, I apologize that you experienced some issues during your visit. I have reviewed your comments with our housekeeping team. Guest satisfaction is our top priority, and I regret that we missed the mark in this case. Should your travels return you to the Allen area, I hope you...

Reviewed 2 weeks ago

Stayed here for 2 months due home renovation. It was a good overall experience. Beds and pillows are good for sleeping and resting. Breakfast was good. Evening social were okay. We liked our rooms. I would recommend to anyone.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 833mohammedk
Homewood Suites D, General Manager at Homewood Suites Dallas/Allen, responded to this review

Many thanks for the review and we're delighted you enjoyed your stay with us. Glad to see our accommodations and amenities met your needs. Thank you for the recommendation. We appreciate you choosing our hotel, and hope to welcome you back soon. Thanks again! Sincerely, Clinton Dotson General Manager, Homewood Suites Dallas/Allen

Tyler, Texas
Reviewed 2 weeks ago

Have stayed at this hotel every year for 5 years, will not go back. Water temperature and pressure terrible, no towels at hot tub, no answer at front desk. Overall feel this year was cost cutting. All this at a price considerably higher than other hotels in the area.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Marsha T
Lubbock, Texas
Reviewed 3 weeks ago via mobile

Nice place! My guess is it is not very old, this facility is in great condition. Has evening social with salad, chips/salsa, soup, sliders, beer/wine. Didn't get to try breakfast, so can't speak for that, but during evening social, food was kept stocked. Nice pool/jacuzzi area with bbq grills. Rooms are spacious and comfortable. For the most part, staff was...

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Helpful?
Thank Brandy P
Homewood Suites D, General Manager at Homewood Suites Dallas/Allen, responded to this review

Thank you for the great review! We appreciate you choosing our hotel! I am glad you enjoyed your stay, and our hotel amenities. I'm especially glad that to hear that my team was helpful and friendly, as we all work hard to ensure our guests have a pleasant stay. Thanks again, and we look forward to welcoming you back. Sincerely,...

Plano, Texas
Reviewed 3 weeks ago

Rooms were nice and the bathroom was clean , the climate control didn't work came in to room and it was so hot . Turned on air conditioning and went to bed . Woke up sweating room never cooled down. Complained to desk in the morning and told me the air conditioning is a little tricky. Won't go back.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank genek118
Homewood Suites D, General Manager at Homewood Suites Dallas/Allen, responded to this review

Thank you for reviewing your stay, and on behalf of my team, I apologize for the inconvenience you experienced during your stay, specifially with our in-room climate control. I have reviewed your comments with our engineering and guest services team. Guest satisfaction is our top priority, and I regret that we missed the mark in this case. Should your travels...

The Woodlands, Texas
Reviewed 3 weeks ago via mobile

We weren't planning on staying over night in Dallas, but had the opportunity to get medical tests done the day after meeting with my daughter's cardiologist. I found this hotel and booked it on my cell phone. Using my Hilton Honors Rewards made it less expensive too. We booked the last suite with 2 bedrooms, stopped to buy toothbrushes and...

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Helpful?
Thank HoustonLibrarian
Homewood Suites D, General Manager at Homewood Suites Dallas/Allen, responded to this review

What a wonderful review! Many thanks and we're delighted you enjoyed your stay with us. Glad to see our accommodations and amenities met your needs, and it looks like we were also conveniently located for you. I hope the meeting with your daughters' cardiologist went well! I am so glad you were able to use your Hilton HHonors Reward points...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Allen’s only extended-stay, all-suite property, the Homewood Suites by Hilton® Dallas/Allen is conveniently located on Central Expressway in the heart of Allen and minutes from the Dallas metroplex. The four-story, 114-suite property features fully-equipped kitchens, separate bedroom and living areas, LCD TVs with HD premium channels, complete business center, complimentary high-speed internet access. Complimentary Suite Start hot breakfast buffet served daily; complimentary Welcome Home reception with beverages and a light meal served Monday – Thursday evenings. ... more   less 

Additional Information about Homewood Suites Dallas/Allen

Address: 455 Central Expy N, Allen, TX 75013-2637
Region: United States > Texas > Allen
Price Range: €110 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Dallas/Allen 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Homewood Suites Dallas/Allen Hotel Allen
Hotel Style:
#1 Family Hotel in Allen
#1 Business Hotel in Allen
#1 Romantic Hotel in Allen
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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