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Courtyard by Marriott Dallas Allen at the John Q. Hammons Center

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Traveller (44)
Room & Suite (30)
Dining (3)
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Overview
  • Excellent50%
  • Very good32%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(64 reviews)
“fire pit”(10 reviews)
“parking garage”(13 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (368)
There are newer reviews for Courtyard by Marriott Dallas Allen at the John Q. Hammons Center
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Traveller rating
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172
118
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12
Show reviews that mention
All reviewsfront deskfire pitparking garageallen event centerlimited parkingwithin walking distanceconvention centeroutlet mallfavorite hotelshopping and restaurantswhole foodsindoor poolright next doorhave stayed here several timeshalf milelocation is greatvery nice hotel
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91 - 95 of 362 reviews
Reviewed 27 January 2016 via mobile

This was our first stay at a Marriott. Overall, I was not impressed. The first room we received had not been cleaned and their was pubic hair all over the toilet seat. Perhaps an accident that the room was marked as cleaned. We asked for...More

1  Thank Carleen R
Response from James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 28 January 2016

Dear Carleen R, First and foremost, thank you very much for your feedback regarding your recent stay with us. On behalf of the Courtyard by Marriott Dallas/Allen and Marriott, International, please allow me to apologize for the experience you and your family received during your...More

Reviewed 19 January 2016

We have stayed here a couple of times and we have been very pleased by the service of the staff, the cleanliness of the facility and the comfort level of the rooms (we have only stayed in suites and they are always spacious and comfortable....More

Thank Melissa S
Response from James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 20 January 2016

Dear Melissa S, Thank you very much for your feedback regarding your recent stay at our hotel. We strive to create memorable experiences at our hotel, and I am pleased to know that we were able to serve you well. I will be sure to...More

Reviewed 18 January 2016

I needed to reserve 20 rooms for a big weekend event I was hosting. The staff was amazing to work with. I also needed a room to use as a hospitality suite. When I brought up the items for that room along with the welcome...More

Thank Pepi W
Response from James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 20 January 2016

Dear Pepi W, I am so excited to see that our staff went out of our way to ensure peace of mind for you during such a busy time for you. As I have mentioned to others, we certainly strive to create memorable experiences for...More

Reviewed 15 January 2016 via mobile

Stayed here for 2 nights rooms were clean and comfortable. Also was part of a conference delegation - the conference rooms were ok spacious but average Facilities generally were kind if lacking there a shop but barely. There's aa ok gym. Bar also ok. Trying...More

Thank zestrax
Response from James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 17 January 2016

Dear zestrax, First and foremost, I openly welcome and appreciate all levels of feedback. Feedback, to me, is vital to the developmental growth of our hotel. I am pleased to know that our security guard was eager to help with the music you heard at...More

Reviewed 14 January 2016 via mobile

After a long day and an early AM arrival I was met by a happy associate with a quick check in. This is my first time to stay at this particular Courtyard, although my family and I frequent the area with a plethora of shopping...More

1  Thank david b
Response from James P, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons CenterResponded 17 January 2016

Dear david b, Thank you very much for your review. We openly welcome any and all feedback as it is very important to us all at the hotel. I am always pleased to see when we are able to serve our guests well, and this...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Hot Tub
Details
Price range
US$131 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Allen
#5 Family Hotel in Allen
Room types
Non-Smoking Rooms
Details
Price range
US$131 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Allen
#5 Family Hotel in Allen
Room types
Non-Smoking Rooms
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Traveller (44)
Room & Suite (30)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
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Ryan & Tabatha T
2 January 2018|
Answer
Response from Oscar W | Reviewed this property |
I have no idea how warm the pool is. I do remember there being a hot tub/spa at the pool.
0
Votes
Ryan & Tabatha T
26 December 2017|
Answer
Response from Oscar W | Reviewed this property |
Not familiar with ongoing renovations.
0
Votes
il0vemyhubby
27 August 2017|
AnswerShow all 4 answers
Response from Debbie P | Reviewed this property |
We always eat breakfast right across the street.
1
Vote
Room Tips
"Some restaurants open late so could here music if close to main drive."
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"Some rooms have balconies."
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"Some of the balconies look out over a small man made pond in the distance with a fountain."
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"Get a room on floors 6-8 so you get a great view from your balcony, especially at night."
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