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Courtyard Dallas Allen at the John Q. Hammons Center

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#4 of 8 Hotels in Allen
Certificate of Excellence
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Courtyard Dallas Allen at the John Q. Hammons Center
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332 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Lyman, South Carolina
Reviewed 1 November 2016

Location is excellent, hotel has some improvements to make. Stayed there for 3 days during a business/personal trip. Staff at front desk is very friendly, however service beyond that point is very lacking. The shower in my room had some mold or grout problem. I requested that someone take a look at it and I also requested additional pillows. Long...

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1Thank 821tamyv
Management response:

Thank you for taking the time to complete a Trip Advisor review, in regards to your recent stay at the Courtyard Dallas Allen at the John Q. Hammons Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

Oklahoma City, Oklahoma
Reviewed 17 October 2016

I've stayed here several times while visiting Texas. Everything is right there. Plenty of restaurants within walking distance. Whole foods and a mini mall is across the street, however many, many restaurants, eateries, etc are right outside the hotel. Breakfast places, coffee places, pubs, casual restaurant sit right outside the hotel. In addition, there is a target, Ross, TJ max...

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1Thank svwandick
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Durant
Reviewed 7 October 2016

This is a very nice hotel with great location!! Our room was neat, clean and comfortable! The hotel has a restaurant that is open from 6am to 10pm with great food, drinks and amazing staff!! The location of this hotel is within walking distance of a nice shopping area and other restaurants! Will definitely stay here again!!

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Thank mssah9675
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Reviewed 28 September 2016 via mobile

I really like this hotel. The staff is excellent and the rooms are large and well furnished. The meeting facilities are extensive, and the banquet/meeting staff is first class. I highly recommend this place for business meetings or leisure stays. It has a nice Bistro for breakfast and dinner, but there are also many restaurants nearby.

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Thank Dave J
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Cabot, Arkansas
Reviewed 26 September 2016

This is the perfect hotel for anyone going to the Allen Center for a concert. Not only is it located next door to the center, but there are numerous restaurants nearby to grab a bite. Our room was very comfortable and extremely clean. It had a big flat screen TV with several good channels and a very clear picture. Our...

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1Thank 3BW
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Mobile, Alabama
Reviewed 14 September 2016

Arrived 9/9 late. Night auditor girl who checked us in was not friendly, welcoming at all. We are tired after long drive and the first room she gave us was very hot and ac did not work, Asked to move to different room, No Apology from staff what so ever. Also hotel has very limited parking, lucky there was one...

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Thank WillRateYou
Management response:

Thank you for taking the time to complete a Trip Advisor rewiew in regards to your recent stay at the Courtyard Dallas Allen at the John Q. Hammons Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

Reviewed 3 September 2016 via mobile

If you want a good night's rest and a pleasant stay for your family, I would highly recommend staying somewhere else. We were here for a soccer tournament and reserved an executive suite almost a month in advance for our family. When we checked in we were given a lower level room at a higher rate! How does that happen?!?!...

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Thank Melanie H
Management response:

Thank you for taking the time to complete a Trip Advisor review in regards to your recent stay at the Courtyard Dallas Allen at the John Q. Hammons Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for...

Salt Lake City, Utah
Reviewed 29 August 2016

This is a large hotel that hosts special events. Our room was very quiet, and the staff was very helpful. We will stay here again. Considering how large this property is, we were happily surprised at how quiet it was.

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Thank CLC48
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Reviewed 23 August 2016

This hotel is right in the center of great shopping and restaurants. Located just off of the interstate and right in the middle of outlet mall shopping, great for the wife. The surrounding restaurants were great for me, lol.

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Thank Donnie S
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

San Diego, California
Reviewed 23 August 2016

Convenient hotel, friendly and helpful staff. Very nice rooms. Good location.. Need for food choices rather than just Starbucks, which has a very limited menu and is understaffed at breakfast so waits can be frustratingly long. Parking can be challenging.

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Thank 91,942
Management response:

Thank you for sharing your experience at the Courtyard Dallas Allen at the John Q. Hammons Center through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

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Near Courtyard Dallas Allen at the John Q. Hammons Center

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The new Courtyard by Marriott Dallas/Allen at the John Q Hammons Center is conveniently located at the intersection of Hwy 75 and Stacy Road in The Village at Allen. The hotel includes 228 guest rooms and suites with over 15,000 square feet of flexible meeting space. This north Dallas hotel features our new lobby with inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Located in The Village at Allen there are several dining, shopping, and entertainment options steps away. The Allen Events Center is located next door and home to the Allen Americans Central Hockey League team. Companies within a short distance include: Raytheon, Jack Henry & Associates, State Farm, PFS Web, Frontier and Experian. ... more   less 

Additional Information about Courtyard Dallas Allen at the John Q. Hammons Center

Address: 210 East Stacy Road, Allen, TX 75002
Region: United States > Texas > Allen
Price Range: €114 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Dallas Allen at the John Q. Hammons Center 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Courtyard Dallas Allen At The John q Hammons Hotel Allen
Hotel Style:
#4 Business Hotel in Allen
#5 Family Hotel in Allen
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Dallas Allen at the John Q. Hammons Center staff and other travellers.
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Questions? Get answers from Courtyard Dallas Allen at the John Q. Hammons Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the north side for better view. South side is a view of the hotel roof”
 of 5 bubbles walterd941, 27 Jan 2017 | Read review
“Easily accessible to lots of places nearby!”
 of 5 bubbles , 24 Jan 2017 | Read review
“Taking a pet? The southwest door of the hotel has a convenient poop bag dispenser for when Rover has to get relief.”
 of 5 bubbles 935clays, 22 Nov 2016 | Read review
“Limited parking right outside of the hotel, however there is a garage right next door and is free and is within walking distance.”
 of 5 bubbles svwandick, 17 Oct 2016 | Read review
“Higher floors have better views.”
 of 5 bubbles 3BW, 26 Sep 2016 | Read review
5 of 5