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We were surprised when we pulled in the parking lot and the hotel looked closed. We were hesitant to keep our reservation but thought it would be ok. The noise wasn't bad they did a great job of keeping the noise from the 4th floor....More
1 Thank Lori R
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Dallas-AddisonResponded 2 weeks ago
Dear Lori R,
Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for shortfalls you have noticed with our facilities, like the elevator and our stairs. I am also sorry for the inconvenience you had in your...More
The Holiday Inn Express in Addison, TX is a "jewel!" First, it is off the main streets so there is less traffic entering or leaving the property. Secondly, it is a high quality facility. The staff was friendly and eager to make you feel welcome....More
My room smelled like mildew. I was taking a shower and they turned the water off without notice to guest. I have video footage of the the faucets not running. My stay was not what I expected. I'm Never visiting that hotel ever again. I...More
1 Thank mimi3men
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Dallas-AddisonResponded 10 August 2017
Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn that the smell of your room and issues regarding the water in the bathroom was a let down. I apologize for any inconvenience this may...More
Visited twice as planned. Booked big room (2 bedrooms) : 236 and 206. Rooms were clean and ok condition. In 206 had serious problem with wifi. It worked ok week earlier in 236. Breakfast was okish, It had bread, eggs, raisin bran, yogurt etc. Once...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Dallas-AddisonResponded 1 August 2017
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our staff, internet connection, breakfast selection and gym equipment. Reviews like yours are very valuable...More
Great hotel, this is second time I stay there and it's perfect. Very close to all places( shopping, tourism,sports)very comfortable beds, not noise,breakfast is good, they are doing a renovation now sow it's will be even better in a couple months.
US$86 - US$136 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Dallas-Addison ,