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Hawthorn Suites by Wyndham Addison Galleria

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#12 of 21 Hotels in Addison
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343 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Dallas, Texas
Reviewed 24 November 2015

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Helpful?
Thank contentguest2015
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

texas
Reviewed 20 November 2015

The entrance to the hotel was a bit dark and dreary looking. The lobby was nice but the hallways were long and kind of old looking as was the carpet. Our "suite" did not look anything like the pictures; it was a bit on the small side and in ok condition. The bedroom was extremely small and you had to...

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Helpful?
Thank sportstravelerTexas
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

sportstravelerTexas, Thank You for your review. We are doing some renovations slowly. So happy you liked our new beds. You felt the Queen room was a bit small so may I recommend that you upgrade to a King Suite next visit. It is very spacious and you may enjoy it more. Hope to see you in the future.

Tulsa, Oklahoma
Reviewed 20 November 2015

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Thank ericam88
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Scottsdale, Arizona
Reviewed 10 November 2015

This was convenient to family we were visiting. Nice having a little living room & kitchenette. With our AAA discount was reasonable price and had a great breakfast selection.

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Helpful?
1Thank S6788ILgarys
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

S67881Lgarys, Thank You for staying with us on your trip. We are happy you liked our full hot breakfast. We look forward to seeing you again.

Rancho Santa Margarita, California
Reviewed 4 November 2015

Overall a pretty good stay. Pillows were not comfortable. Carpet needs cleaned and bathroom floor needs mopped really well. The breakfast was good and the person running the breakfast area was excellent. She was extremely helpful and made sure everything was fresh and ready for every customer.

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1Thank kevincM8478WS
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

kevincM8478WS, Thank You for taking your valuable time to write this review. We are looking into replacing pillows in the near future. We are also working with maintenance and housekeeping on the issues you brought to our attention. Thank You for that nice compliment on our breakfast attendant. She works very hard to keep the breakfast fresh and full for...

New Braunfels, Texas
Reviewed 23 October 2015

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Helpful?
Thank Charles S
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Addison
Reviewed 20 October 2015

I have stayed at this facility a number of times. It is very convenient to the Addison Convention Center where I participate in a Wellness Exponent twice a year. The employees are gracious and always helpful with that said I will continue by saying the cleanliness of the rooms leave a lot to be desired. Including the housekeeper picking up...

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Helpful?
Thank Carol L
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Carol L, We are happy our hotel is in a convenient area for you when you are in our area. We reviewed your comments and this is unacceptable in our hotel for the rooms to be like this. We have had a meeting with the housekeeping staff and retrained on how to properly clean the rooms. We hope you...

Excelsior Springs
Reviewed 19 October 2015

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Thank Katheryn G
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Cedar Park, Tx
Reviewed 12 October 2015

Three of us stayed in the this Hawthorn Suites and we would stay here again without question. The hotel doesn't really look like a cookie cutter hotel, which I believe is part of the Hawthorn Suites concept. It is also within walking distance of several good restaurants. Our room was clean and comfortable. It had a working refrigerator and the...

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1Thank Cedar_Park_chump
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Dear Cedar_Park_chump, So happy you enjoyed your stay. Although there is nothing we can do about the size of our breakfast room we are working on improving our breakfast at this time. We are making some changes and hope you like it more when we see you again.

Dayton, Ohio
Reviewed 30 September 2015

The only issues we had were that the phones in the room were not working and that the pool was ice cold. I can't imagine why the pool was so cold considering the time of year and the location, but it was. The staff was friendly and helpful and the breakfast was good. The location was nice as well.

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Helpful?
1Thank Matthew S
GMHawthronAddison, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Matthew S, We are glad you enjoyed your stay with us and the area. Hoping to see you again when you're in the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
All-suite extended stay hotel offering extended comfort at an affordable price. Guest rooms are large and comfortable, and all suites have a full kitchen. The hotel is located in the heart of Addison's 170+ restaurants. The hotel is walking distance to several restaurants including Outback Steakhouse & Texas de Brazil. Addison Airport is right around the corner. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Addison Galleria

Address: 15200 Addison Rd, Addison, TX 75001-4547 (Formerly Addison Galeria Hotel)
Region: United States > Texas > Addison
Price Range: €70 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Addison Galleria 2.5*
Number of rooms: 70
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area
Hotel Style:
#1 Green Hotel in Addison
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Addison Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is limited. We had a large truck and the parking stall was a tight fit.”
 of 5 bubbles 99patw, 4 Dec 2016 | Read review
“I prefer second or third floor rooms, away from laundry, icemaker, and elevators”
 of 5 bubbles 409Bluerose, 10 Jun 2016 | Read review
“We have stayed on the upper floor, as well as the bottom floor, and noise level did not differ! QUIET place!!”
 of 5 bubbles A2294RJlisab, 8 Feb 2016 | Read review
“First floor”
 of 5 bubbles jayhawkgrant, 27 Jul 2015 | Read review
“Choose a room that is located right inside as it's quieter.”
 of 5 bubbles yetay11, 17 Jan 2015 | Read review
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