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Hawthorn Suites by Wyndham Addison Galleria

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#12 of 21 Hotels in Addison
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Hawthorn Suites by Wyndham Addison Galleria
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355 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Sayre, Pennsylvania
Reviewed 20 December 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank S8351ABjasonk
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Addison, Texas
Reviewed 18 December 2016 via mobile

I enjoyed the hotel as it was near various restaurants and places to shop. Suite was nice but furniture showed age as sofa had tears in it. Bed was adequate and soft. Kitchenette was nice with microwave, utensils, stove and bowls. Nice to enjoy for families, couples and business. Breakfast was nice and adequate but not the best compared to...

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Thank getupradio
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

getupradio, Thank you for your stay with us. We are working on getting new furniture in our rooms. Hope you stay with us again in the future.

San Antonio, Texas
Reviewed 5 December 2016

Was not what I expected and the worst stay ever. The room was awkwardly arranged, bathroom was not clean, carpet dirty. A big black bug much like a wasp was flying around. Uggg.

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank Margaret J
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Margaret J, Thank you for this review. We have spoken with housekeeping. Hope you have a nice holiday.

San Antonio, Texas
Reviewed 5 December 2016

This hotel needs updating and modernization. The furniture was worn, weathered and dirty. The rest room and shower needed updating. The shower curtain wouldn't even stay closed. Would not stay here again.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank timrK9574DD
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Tim, Thank You for your review.

Dickinson
Reviewed 4 December 2016

The bed was amazing! We enjoyed the extra space in the room. For having a furnished kitchen, it was lacking greatly. Only had 2 coffee cups, nothing else to drink out of, 1 fork, 3 knives. Plenty of pots and pans, but missing the usual basics. We booked 2 rooms and the other room had 1 wine glass, no other...

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1Thank Pat W
Reviewed 1 December 2016 via mobile

For the money, probably not bad place to stay. It was under $100 a night and it was me and a colleague. The place is kind of just run down. It seems old and musty everywhere. When we got in town late to check in there was a women wanting her money back and was leaving because she couldn't stand...

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Helpful?
Thank Jeff S
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Jeff S, Thank You for staying with us. We are in the process of upgrading some things in the hotel. We do hope you will come stay with us again.

Chicago, Illinois
Reviewed 22 November 2016

I've worked in hotels for 5 years, so when I stay at another hotel I'm usually pretty forgiving about the little things. A large stain on my hotel room carpet, not a big deal. They probably want to replace but don't have ownership's approval. A hair that's not mine in the shower, not a big deal. The housekeeper was probably...

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Helpful?
Thank Josh A
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Josh A, Thank You for staying with us. We are in the process of doing some updates on the hotel. We have talked with the housekeeping staff to do a more through job on the rooms. The WiFi outage was not on our end. All the front desk were informed about this. The Front Desk Manager even stayed until 1am...

Gilbertsville, Pennsylvania
Reviewed 18 November 2016

Rooms were ok, water spots on the ceiling in room. nobody to man the manager reception so did not have it. breakfast was not good, co-worker was sick after eating it.

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank jasondX9419FX
Tulsa, Oklahoma
Reviewed 8 November 2016

Pros: the room was spacious, the bed was comfortable and the breakfast was a pleasant surprise (although it took a while for them to replenish the empty coffee urn. Great location (lots of restaurants nearby). Cons: lots of wear and tear showing in the room furnishings. I have had more pleasant check-in experiences (desk clerk was competent but not especially...

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Thank SGHTulsa
Austin, Texas
Reviewed 7 November 2016 via mobile

Came in late one rainy evening, expecting a similarly wonderful Hawthorne suites as I had experienced in College Station. Was very disappointed. Dirty and torn carpet, dirty chairs, holes in the blackout curtains letting the light in, extremely small pillows, hard bed.

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Thank mitones

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
All-suite extended stay hotel offering extended comfort at an affordable price. Guest rooms are large and comfortable, and all suites have a full kitchen. The hotel is located in the heart of Addison's 170+ restaurants. The hotel is walking distance to several restaurants including Outback Steakhouse & Texas de Brazil. Addison Airport is right around the corner. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Addison Galleria

Address: 15200 Addison Rd, Addison, TX 75001 (Formerly Addison Galeria Hotel)
Region: United States > Texas > Addison
Price Range: €77 - €102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Addison Galleria 2.5*
Number of rooms: 70
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area
Hotel Style:
#1 Green Hotel in Addison
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Addison Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is limited. We had a large truck and the parking stall was a tight fit.”
 of 5 bubbles 99patw, 4 Dec 2016 | Read review
“I prefer second or third floor rooms, away from laundry, icemaker, and elevators”
 of 5 bubbles 409Bluerose, 10 Jun 2016 | Read review
“We have stayed on the upper floor, as well as the bottom floor, and noise level did not differ! QUIET place!!”
 of 5 bubbles A2294RJlisab, 8 Feb 2016 | Read review
“First floor”
 of 5 bubbles jayhawkgrant, 27 Jul 2015 | Read review
“Choose a room that is located right inside as it's quieter.”
 of 5 bubbles yetay11, 17 Jan 2015 | Read review
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